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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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July 02, 2022

I take my Subaru here for service. The staff is always courteous and helpful, and they explain exactly what’s needed and what’s optional, and how much it will cost. The waiting area is More

by Thorofarer
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 06, 2022 -

Cavender Subaru of Norman responded

We appreciate your loyalty to us and for taking the time to leave us your feedback. Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 01, 2022

Fast oil change and 6 month check up. Even washed my Subie. The salespeople saw us and greeted us. The service manager talked with us about a question we had. I'm very pleased! More

by 2kcripps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Shahan, Pete Hamather
Jul 06, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for allowing us to service your Subaru! We love taking care of our awesome customers and their Subaru's! Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

July 01, 2022

Jeff was great to work with from start to finish. He kept me informed on what was needing to be repaired & got it all done in one day. Car was finished faster than we expected & was able to get a loa More

by Sarah.haizlip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Shahan.
Jul 06, 2022 -

Cavender Subaru of Norman responded

I am so glad that we were able to take care of you and exceed your expectations along the way. I will pass this along to Jeff, be sure to let us know if you need anything else. Greg Brooksher, General Sales Manager

July 01, 2022

Great experience with the service team. However the loaner car I received while my car was being worked on had not been cleaned prior to me having it. There was also a smoke odor in the car More

by Rebecca.mitchell86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jul 06, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we will definitely use this information to improve our processes. We look forward to seeing you again whenever you need your Subaru serviced. Greg Brooksher, General Sales Manager

June 30, 2022

In and out in less than 45 minutes for routine oil change and fluid check. Great service department. More

by KAYRECHER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Pete Hamather, Brian Biehl, Oscar Garcia
Jul 06, 2022 -

Cavender Subaru of Norman responded

We are so glad that everything went as planned, thank you for your feedback. Greg Brooksher, General Sales Manager

June 29, 2022

Always a pleasant service experience, professional and reliable. Everything completed in a timely, convenient manner. More

by MLJELOSEK1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jun 29, 2022 -

Cavender Subaru of Norman responded

Thank you for your loyalty to us, we appreciate you! Please let us know if you need anything else from us. Greg Brooksher, General Sales Manager.

June 29, 2022

Always excellent service. And friendly always hard waiting but they make you comfortable while waiting. More

by MRSGIJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jul 06, 2022 -

Cavender Subaru of Norman responded

Thank you for your loyalty and for your feedback! We realize that no one likes to wait for there car to be serviced so we try to be as efficient as we can with your time. We look forward to seeing you on your next visit. Greg Brooksher, General Sales Manager.

June 29, 2022

Excellent service from dealer. Rapid repair.....reasonable pricing and excellent follow-up. Detailed of work performed. More

by SMITHL3011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jul 06, 2022 -

Cavender Subaru of Norman responded

Thank you for letting us service your Subaru! Please let us know if we can help with anything else. Greg Brooksher, General Sales Manager

June 28, 2022

Service was on time and all questions answered. We are very pleased. Thanks for taking care of us. More

by Donnahayes1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs Dibler, Oscar Garcia, Dray Hester
Jun 28, 2022 -

Cavender Subaru of Norman responded

I am so glad that everything went as expected, I love to hear this kind of feedback! Thank you for your review and we hope to see you again on your next service visit. Greg Brooksher, General Sales Manager

June 27, 2022

Clean environment but the service staff knowledgeable but could be more friendly. Staff ignores customers until approached. More

by miles27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jun 28, 2022 -

Cavender Subaru of Norman responded

We appreciate your review and feedback. We take Customer Service very seriously here at Hudiburg Subaru and will use your input as a way to improve our processes. We hope to see you back again should you need our services. Thank you and take care. Greg Brooksher, General Sales Manager

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