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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews
Call Service Center (405) 928-3599

1,455 Reviews of Cavender Subaru of Norman - Service Center

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June 27, 2022

The perfect service appointment. Scheduled through the app on Saturday. Got an oil change s as MF scheduled maintenance on Monday. In and out in less than an hour. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jun 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your review, we are so glad that we were able to take care of your vehicle needs. Please let us know if we can help with anything in the future. Greg Brooksher, General Sales Manager

June 27, 2022

Service was prompt, courteous and efficient! Everyone was very knowledgeable and helpful. The waiting area was very clean and comfortable. More

by CJUDD6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Report | Print
Jun 28, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and your great review! We hope to see you again should you need our services. Greg Brooksher, General Sales Manager

June 24, 2022

Always gets me in when I need an appointment. Early or late, they make it work. More

by jbroker898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jun 25, 2022 -

Cavender Subaru of Norman responded

Thank you for the great review and for your loyalty! Please let us know if you need anything else and look forward to seeing you again. Greg Brooksher General Sales Manager

June 24, 2022

Loved. Dropped off and paid online or was an easy way to do things. Picked up keys and I was off. Love the convenience of it all. You guys rock!!! More

by krh1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Bennett , Krista Jo Christian, Pete Hamather, Brian Biehl, Oscar Garcia
Report | Print
Jun 25, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback! I am very glad that everything went as planned, we take Customer Care very seriously here at Hudiburg Subaru. Greg Brooksher, General Sales Manager

June 22, 2022

Fast quality friendly service, keep me in the loop of every step till the end of the setvice. More

by Fmoinia1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Jun 25, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and your recommendation! Please let us know if we can help you in the future, we would love to see you again. Greg Brooksher General Sales Manager

June 21, 2022

It was great that they could get me in with AC problems. ..now real cool. Your waiting area is okay, but not real comfortable especially when you are waiting, More

by RE Carlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
June 21, 2022

Computers were down which caused some slowdown. . Besides that service was great. Had to wait a few days for there to be a loaner available. This was not the day we would have preferred.. More

by GOOSFARMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Brian Biehl
Report | Print
Jun 25, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for using our Service department. We have over 30 loaner cars and they all get scheduled out from time to time. We will do our best to reserve you a complimentary car in the future when we have a little bit of heads up time. We appreciate your business and hope to see you again should you need our service. Greg Brooksher General Sales Manager

June 21, 2022

the new dealership could use a snack machine and soda machine for customers waiting in the lobby for there car. lots of people doesn't want your crackers out of a bowl or coffee or water. More

by DEBRAKOWALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Report | Print
Jun 25, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we need to do a better job letting our customers know where the vending machines are. The Subaru Corporation doesn't permit us to have vending machines in a customer facing area but we have them in our break areas. Please let us know when you are here again and we will get you whatever you want, our treat. Greg Brooksher General Sales Manager

June 19, 2022

Beautiful new building! Prompt service. Answered most of my questions . Enjoyed using the coupons today More

by Joan Berryhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Report | Print
Jun 25, 2022 -

Cavender Subaru of Norman responded

Thank you for using our Service department and for your feedback! We are very proud of our new facility and we hope to see you again. Greg Brooksher General Sales Manager

June 17, 2022

Brian "Coach" Biehl was the best from start to finish. He had my window controls fixed while we were checking in. Our new key was programmed and our car was back to us in a very short while. Your new faci More

by Rdsize2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Report | Print
Jun 18, 2022 -

Cavender Subaru of Norman responded

Thank you for letting us service your car, I am so glad that everything went as planned! Please let us know if you need anything else. Greg Brooksher, General Sales Manager

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