Back

Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

Sort by
June 03, 2022

Brian Biehl was very helpful. Your new place is very nice but it needs a regular coffee bar with breakfast/lunch items available for people that have to wait for their service. More

by BJONES35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jun 07, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback! We may need to do a better job in making sure that everyone knows where our coffee, latte and hot chocolate machine is. We also provide various snacks as a courtesy to our guests, but may have failed to refill the bowl in a timely manner if it was empty. We hope that you will use our Service Department again and we will make sure that we show you where everything is. Greg Brooksher General Sales Manager

June 02, 2022

was very good service. Short time for waiting. I always use this dealers of all service and repairs. More

by TOM.ROMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jun 07, 2022 -

Cavender Subaru of Norman responded

Thank you for your continued loyalty and for the feedback! Greg Brooksher, General Sales Manager

June 01, 2022

Service was prompt and courteous. Wait time was average. I noticed no water available. Overall satisfied. More

by tebbesharon
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Jun 07, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for using our Service Department. We may need to do a better job in letting our Customers know that we provide free refillable water bottles. We hope to see you again should you need future maintenance. Greg Brooksher, General Sales Manager

June 01, 2022

Service Dept. Pete was AWESOME! Courteous, thorough, and FAST! Waiting area was clean and had snacks and coffee-cool! This is my second Subaru and I absolutely More

by LISA@AD-SPECIALTIES.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Jun 07, 2022 -

Cavender Subaru of Norman responded

Thank you for the Great Review and feedback! We appreciate you business and for taking the time to leave this 5 star review! I will definitely pass you comments along to Pete. Greg Brooksher, General Sales Manager

June 01, 2022

I came in with what may or may not end up being an expensive issue. My AC!!! Fortunately Brian and his guys checked it out (FOR FREE!!!) and gave me a solution. I am happy that he did that. More

by Blackmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jun 07, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and I'm very glad that Brian was able to help you! Please let us know if we can help you with anything else, take care! Greg Brooksher, General Sales Manager

June 01, 2022

This was my first time to buy a Subaru. I had a delightful experience from ordering the car to receiving it a few months latter. More

by VANCEMARTIN5961
Recommend Dealer
Yes
Employees Worked With
Dray Hester
Jun 07, 2022 -

Cavender Subaru of Norman responded

Thank you and Congratulations on your new Subaru! We look forward to seeing you again when you need maintenance. Greg Brooksher, General Sales Manager

May 31, 2022

Great job! Brian was very helpful in scheduling a loaner car and making the process of replacing the window easy and understandable.. More

by CH20072009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Jun 07, 2022 -

Cavender Subaru of Norman responded

Thank you for using our Service Department and I am so glad that Brian took such good care of you! Please let us know if we can help you with anything else. Greg Brooksher, General Sales Manager

May 30, 2022

Always meets my expectations. Never more and never less. Always respectful. However, quicker would be better. More

by DTWEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
May 31, 2022 -

Cavender Subaru of Norman responded

Thank you for you continued business and for your feedback, I will pass this along to Pete. We look forward to seeing you on your next visit. Greg Brooksher, General Sales Manager

May 30, 2022

Drove from Amarillo to this dealership and needed an oil change on my way to Oklahoma and they did the job fast and efficient. Great dog park as well. The shortage of loaner cars was a bummer but it’s not t More

by V0918SOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
May 31, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we hope that you had a safe return to Amarillo. We are sorry about the loaner car situation, we have over 30 vehicles available but they are typically scheduled a week or so in advance. We hope to see you again should you travel back our way. Greg Brooksher, General Sales Manager

May 28, 2022

The staff is always courteous and professional. Work is completed in a timely manner and willing to provide a loaner car if repair takes a few hours. More

by DCARTER56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
May 31, 2022 -

Cavender Subaru of Norman responded

Thank you for letting us service your vehicle, we appreciate this great review. I will pass this along to Brian and we look forward to seeing you on your next visit. Greg Brooksher, General Sales Manager

...
42
...