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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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May 16, 2022

Very good service and fast too. now they move to the new area. the waiting room is it very big and nice. More

by HOANGDINH_60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
May 23, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we are very proud of our new facility. We are thrilled that we met your expectations of us and look forward to seeing you again on your next visit. Greg Brooksher, General Sales Manager

May 16, 2022

People (Brian) is always friendly and polite. Nice atmosphere and am kept informed as to what needs to be done. Pleasant business to spend idle time. More

by JCBRAD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
May 23, 2022 -

Cavender Subaru of Norman responded

Thank you for your review, we are very proud of our new facility. We are happy that Brian met your expectations and we look forward to seeing you again on your next visit. Greg Brooksher General Sales Manager

May 14, 2022

I wrote this once already but for some reason I was sent back to the beginning More

by DNE12499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather, Oscar Garcia
May 13, 2022

Tolerable, Tolerable, Tolerable, Tolerable. .what I mean to day is that my experience was Tolerable. More

by DSDOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Biehl
May 14, 2022 -

Cavender Subaru of Norman responded

I would like to thank you for using our Service department and we take Customer Service very seriously here. If we fell short of your expectations, please feel free to contact me directly and I would be more than happy to discuss this situation with you. Marven Johnson Service Manager 405-409-4416

May 13, 2022

Extremely friendly people. Very quick to help and kept me well informed with what was going on. Didn’t try to sell me anything I didn’t ask for. Very satisfied More

by dennismfalcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
May 14, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for letting us service your vehicle! We look forward to seeing you on your next visit. Greg Brooksher General Sales Manager

May 13, 2022

I spent $1,600 + for my 65,000 mile service and had to return to repair a leak that was created during the service. I paid $5.00+ dollars to have the leak fixed! Pete offered to pay the charge which I More

by TOMSHORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
May 14, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback, we will certainly look into this situation. We take Customer Service very seriously and we will use this to make sure that our processes are what they need to be. Please feel free to contact me directly to discuss this situation, I want to be sure that we got you taken care of. Marven Johnson Service Manager 405-409-4416

May 12, 2022

Went in after receiving text that a Sensor was out they took care of that and I went ahead and had oil changed at the same time everything went great no charge still under Warranty More

by SKMOMSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
May 14, 2022 -

Cavender Subaru of Norman responded

Thank you for your review, we are so glad that everything went as expected. Greg Brooksher General Sales Manager

May 11, 2022

Glad to have a Subaru dealership in Norman! Courteous staff, nice waiting area. Need to buy your tech an alarm clock! More

by DEZINERDAVE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
May 12, 2022 -

Cavender Subaru of Norman responded

We are glad to be in Norman and are very excited to be a part of this community! Thank you for your feedback and we look forward to seeing you on your next visit. Greg Brooksher General Sales Manager

May 11, 2022

They treat you right, but their service department is where they shine. I'm in and out quick. More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Pete Hamather, Brian Biehl, Oscar Garcia
May 12, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and for letting us service your Subaru! Greg Brooksher General Sales Manager

May 11, 2022

Excellent as always. Service was fast and efficient. Always friendly and professional. Will recommend to other people. More

by HHB3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
May 12, 2022 -

Cavender Subaru of Norman responded

Thank you for letting us service your Subaru! We appreciate your loyalty and repeat business, we look forward to seeing you again on your next visit. Greg Brooksher General Sales Manager

May 12, 2022 -

HHB3 responded

Your new building is one of the best that I have ever been too. Customer service is excellent. I will be back….

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