Cavender Subaru of Norman - Service Center

Prompt, personable, focused, courteous, and concise in explanation. Will look forward to returning in the future. explanation. Will look forward to returning in the future. More

Went in last week to get my oil changed and it was a very good experience. They did a good job in a timely manner. I was treated with respect. good experience. They did a good job in a timely manner. I was treated with respect. More

I was there for an oil change and brakes. Always a pleasant experience. Friendly service and brand new facility. Always a pleasant experience. Friendly service and brand new facility. More

everything went well. very timely good service area. in and out was quick. excellent overall. very timely good service area. in and out was quick. excellent overall. More

Great and friendly very clean and courteous, efficient and timely, very informative and detailed, very kind and attentive. and timely, very informative and detailed, very kind and attentive. More

I did not begin my Hudiburg Service experience as positive as I usually do. I did not know Hudiburg had closed their southwest OKC dealership until I called to make an appointment. Brian was my ser positive as I usually do. I did not know Hudiburg had closed their southwest OKC dealership until I called to make an appointment. Brian was my service advisor. I had met him once but this was the first time I had used him. When I asked for the address, he said it was too new to be on my GPS and rattled off them off. I called him a few days before my appointment and asked him to text the directions to me. He said they were too long and he was not going to write them. I spent 30-45 minutes looking for the dealership after I got to 24th St. looking for the dealership. I finally called the business number and Janet answered the phone and stayed on the phone until I got to the dealership. Needless-to-say, I was not at all happy with Brian. He came to my car and I was less than pleasant with him and told him so. He seemed surprised and asked why. I quoted back our conversation where he had said he was too long to write the directions and text them to me. I told him to leave me alone that I would not work with him. Jeff Shahan was standing there and heard the whole conversation. When Brian left, Jeff said he would help me. Jeff was wonderful and explained everything clearly. Hudiburg Subaru service department in OKC was the best I have ever used in my lifetime. I was concerned that it might change now that it has moved to Norman. I am happy to say that it is still excellent. Except for Brian Biehl, I have never had a negative experience at Hudiburg Subaru Service Department. More

A little awkward to get to, but still very easy to find. Friendly service and very quick. Very nice waiting area with complementary snacks and coffee. I wouldn’t have minded waiting 2 hours there. Friendly service and very quick. Very nice waiting area with complementary snacks and coffee. I wouldn’t have minded waiting 2 hours there. More

Excellent care, love the new facility, Brian is outstanding, good explanations, and everyone was friendly outstanding, good explanations, and everyone was friendly More

Tire leaks air every night. Dealership checked it but no leak found. Service writer said that nothing can be done. I asked if it needed to be replaced and he said he wouldn’t re Dealership checked it but no leak found. Service writer said that nothing can be done. I asked if it needed to be replaced and he said he wouldn’t replace it. Told him that I have to put air in every morning, so what do I do and he shrugged. Not covered under warranty on a $40,000+ vehicle, but he said I could keep bringing it back to have it checked. No help at all. More

The work was done as requested and in a timely fashion. My rep was courteous. My rep was courteous. More