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Cavender Subaru of Norman - Service Center

Norman, OK

4.9
1,455 Reviews

1,455 Reviews of Cavender Subaru of Norman - Service Center

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April 07, 2022

This past experience was not as good as the first time. We will see next time. I had to reset the oil and maintenance schedule. I was told that I didn’t have a scheduled time so I would have to wait a h More

by JTJR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vega, William Monterroso
Apr 11, 2022 -

Cavender Subaru of Norman responded

We are so sorry that we didn't meet you expectations on your last visit and hope that you will give us another opportunity. We take customer service very seriously here at Hudiburg Subaru but it looks like we fell short on this visit. Please feel free to call me directly to plan your next service visit. Marven Johnson Service Manager 405-409-4416 is my personal cell phone number.

April 06, 2022

Great help providing excellent service to maintain my car efficient for travel & safety. The workers know their business and provide skills greatly needed for their customers. Thank you very much. More

by CAROLBAB50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl
Apr 11, 2022 -

Cavender Subaru of Norman responded

Thank you very much for your high marks and your feedback! We love taking care of our customers and their Subaru's! I will make sure and forward your remarks to Brian. Greg Brooksher General Sales Manager

April 04, 2022

Appreciate the kindness, understanding, empathy, and quick assistance regarding a matter that can be quite concerning. More

by JAMES-ALBERTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hamather
Apr 12, 2022 -

Cavender Subaru of Norman responded

Jim, In my investigations of your review, I see that you have had contact with our service department and your car is currently in our shop. I spoke with our Service Manager and we are diving head first into your situation. He also informed me that we gave you a loaner car to drive while we work on your issues. I apologize for any inconvenience this has caused you but I am certain that we can get everything resolved. Greg Brooksher General Sales Manager

April 04, 2022

Very courteous staff and interpersonal salesmen who steer their passion for a brand onto clients and possible owners. More

by MIRAFONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia, Dray Hester
Apr 05, 2022 -

Cavender Subaru of Norman responded

Thank you for your feedback and great review, we love our Customers and our Subaru's! Greg Brooksher General Sales Manager

April 04, 2022

I will definitely be returning for any other services. My visit was exceptional, very happy. More

by AEGTWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Biehl, Oscar Garcia
Apr 05, 2022 -

Cavender Subaru of Norman responded

Thank you for your review and your feedback, we look forward to seeing you on your next visit. Greg Brooksher General Sales Manager

April 02, 2022

The people here are professionals, courteous and knowledgeable always enthusiastic and willing to make sure the customer is satisfied More

by DBURDICK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Pete Hamather, Brian Biehl, Oscar Garcia
Apr 04, 2022 -

Cavender Subaru of Norman responded

Thank you for your kind words and 5 star review! I will pass this along to the mentioned employess. Greg Brooksher General Sales Manager

Apr 05, 2022 -

DBURDICK1 responded

Very happy with the Hudiburg team, knowledgeable, courteous and fast and they do the job right

April 01, 2022

Jeff Shahan is great at getting me scheduled for service when I need it. He keeps me informed of the status of the service and tries to get the service done as quickly as possible without cutting corners o More

by WOOD363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Shahan
Apr 04, 2022 -

Cavender Subaru of Norman responded

Thank you for your review and your feedback, I will pass this along to Jeff. We look forward to seeing you on the next service visit. Greg Brooksher General Sales Manager

April 01, 2022

Fast service, friendly. Thanks for everything. New Subaru dealership is beautiful & clean. Love the coffee area. Would have like to see water bottles. More

by violetmamgus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian
Apr 04, 2022 -

Cavender Subaru of Norman responded

Thank you for visiting our new store, we are very proud of it! We appreciate your feedback and wanted to let you know that we do provide free refillable water bottles for you to take home with you. We will do a better job with our signage and also let our customers know that this is available. Hope to see you again whenever your car needs it's next service! Greg Brooksher General Sales Manager

April 01, 2022

Hudiburg took great care of me and my car. I will definitely being going back and would recommend to fellow Subaru drivers. More

by CATT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krista Jo Christian, Pete Hamather
Apr 04, 2022 -

Cavender Subaru of Norman responded

Thank you so much for your patronage and we look forward to seeing you on your next visit! Greg Brooksher General Sales Manager

March 31, 2022

everyone in the service department that I dealt with was so kind and helpful. I can't imagine go anywhere else! More

by Mama Lowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Garcia
Apr 04, 2022 -

Cavender Subaru of Norman responded

Thank you for the great review and feedback, we truly love helping our customers! We appreciate your loyalty and look forward to seeing you on the next service visit. Greg Brooksher General Sales Manager

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