Cedar Park Nissan

They claimed I agreed to a service when there was no clarity on the cost of the repair. I called them when I saw the cost of the repair and they did not answer or return my calls. The next day I finally clarity on the cost of the repair. I called them when I saw the cost of the repair and they did not answer or return my calls. The next day I finally got through. Though I had not approved of the repair through their texted quote system, they claimed I verbally agreed and they ordered the parts. Said they couldn’t return the parts and would not give me the car unless I paid for the parts. $1500 for air box. Forced me to pay. They ended up giving me parts at cost but charged $1800 for MAP sensor and airbox replacement. Avoid them! More

First oil change at Cedar Park Nissan, and I couldn’t be happier. Process was easy, and they got me out ahead of the time promised. My service advisor kept me updated, and the price was reasonable. happier. Process was easy, and they got me out ahead of the time promised. My service advisor kept me updated, and the price was reasonable. More

Went in looking for tires and was assisted by tech advisor Manny - very knowledgeable and helpful. He was able to order my tires and get them installed within a couple of days. He kept me in the loop advisor Manny - very knowledgeable and helpful. He was able to order my tires and get them installed within a couple of days. He kept me in the loop throughout the entire process. Great communication and service provided! Highly recommend him. More

Manny was friendly and respectful. He wrote up my service order and kept me updated. I didn’t have an appointment but luckily they weren’t crazy busy and were able to take my vehicle i He wrote up my service order and kept me updated. I didn’t have an appointment but luckily they weren’t crazy busy and were able to take my vehicle in the afternoon. I came in for oil & filter change and tire rotation. The mechanic also recommended fuel injection service, which I approved as my vehicle has about 65k miles. Services were completed on time and at prices quoted. I am very happy with today’s service experience. More

John Jones my salesman was great. He picked me up to take me to the dealership because I did not have a means of transportation. He was very patient and kind during all phases of th He picked me up to take me to the dealership because I did not have a means of transportation. He was very patient and kind during all phases of the transaction. I could not have asked for more. More

I went in to get my mass airflow sensor checked because my car was malfunctioning, stalling, and cleaning it only would only let me drive it for a certain amount of time before malfunction came back on. Th my car was malfunctioning, stalling, and cleaning it only would only let me drive it for a certain amount of time before malfunction came back on. The dealership did in fact help with replacing it and realigning other aspects of the car that became faulty because of the bad airflow sensor. The staff were very respectful, helpful, and informative through the whole process. More

Dylan was a big help in the service department. Very nice and communicative. Took care of my car! Very nice and communicative. Took care of my car! More

Dylan the service agent was through and took care of the service. I got a video showing the issues with my car and line by line itemized bill to accept or decline. Very professionally done. service. I got a video showing the issues with my car and line by line itemized bill to accept or decline. Very professionally done. More

Easy to get in and out. Not very long time to wait. People greeting very friendly Not very long time to wait. People greeting very friendly More

Jimmy was very helpful, informed me each n every steps, clarify all my doubts. i believe showroom did not charge any extra penny. much appreciated.. I really like Jimmy talking with him. clarify all my doubts. i believe showroom did not charge any extra penny. much appreciated.. I really like Jimmy talking with him. More