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Cedar Park Nissan

Cedar Park, TX

Overview
Reviews
Vehicles
4.6
365 Reviews
Call Dealership (512) 620-7200

2121 S Bell Blvd

Cedar Park, TX

78613

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Showing 365 reviews

April 15, 2024

At the Nissan dealership, everyone that I encounter was outstanding the guy that took my information. He was very helpful and answered all my questions. More

by swain_tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They were very knowledgeable and helpful and has all my questions. Outstanding job., group1auto group1auto
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Apr 17, 2024 -

Cedar Park Nissan responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

Jonathan Monroe, the representative that helped me, on 04/06/24 called me and said that he could not do the inspection that I requested due to my brakes being bad. He told me he was going to charge me 600 More

by Jacob Garvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Monroe, group1auto group1auto
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Apr 10, 2024 -

Cedar Park Nissan responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Fredi Sanchez Garcia, Service Manager fsanchezgarcia@cedarparknissan.com

April 03, 2024

Zane has excellent customer service. He’s very knowledgeable, helpful, has a positive attitude and friendly. This is great for Cedar Park Nissan. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adan
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Apr 06, 2024 -

Cedar Park Nissan responded

It's fantastic to hear that you had a great experience and that Zane provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 03, 2024

Very professional understanding knowledgeable and courteous and timely with service. Best in class! Also have a nice lobby for waiting as well as shuttle service for longer appointments! More

by mike.patten
Recommend Dealer
Yes
Employees Worked With
Zane May Service Mgr., group1auto group1auto
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Apr 09, 2024 -

Cedar Park Nissan responded

We are thrilled to hear that you had a best in class experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 30, 2024

The service man, Jonathan did good job and was courteous and helpful explaining what the problem was with my car More

by kathleenasmith38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone but service person
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Apr 04, 2024 -

Cedar Park Nissan responded

It's fantastic to hear that you had a great experience and that Jonathan provided good assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 26, 2024

Buyers beware of this dealership, they try to play with numbers and trick you into paying more...STAY AWAY from this dealership! More

by Shaan K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex Estrada, group1auto group1auto
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Mar 29, 2024 -

Cedar Park Nissan responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 19, 2024 -

Cedar Park Nissan responded

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Dustin Krieger General Manager dkrieger@cedarparknissan.com

March 23, 2024

The service tech was great and I was in and out in a few hours! More

by rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
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Mar 26, 2024 -

Cedar Park Nissan responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

About the best experience in buying or leasing a vehicle courteous concerned related to us More

by davgloper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake and Jackson/ 2 different managers,finance manager, group1auto group1auto
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Mar 26, 2024 -

Cedar Park Nissan responded

Thank you for sharing your experience with us! We're thrilled to hear that you had one of the best experiences in buying or leasing a vehicle with us. Providing courteous and attentive service to our customers is a top priority, and we're glad that our team made you feel valued and cared for throughout the process. We look forward to serving you again in the future!

March 20, 2024

Scheduling service was quick and easy. The estimated time was accurate and the waiting area was comfortable. My service associate Zane May was pleasant to work with. More

by Ted.Iglehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane May, group1auto group1auto
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Mar 22, 2024 -

Cedar Park Nissan responded

That's fantastic to hear! We're glad you found scheduling service quick and easy, and that our estimated time was accurate. We strive to provide a comfortable experience for our customers while they wait, and we're pleased that you had a positive experience with Zane.

March 19, 2024

Customer service in the Service shop is excellent. They set expectations and follow through with good communication. Dylan in particular is great! More

by skellicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Green, group1auto group1auto
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Mar 21, 2024 -

Cedar Park Nissan responded

It's fantastic to hear that you had an excellent experience and that Dylan provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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