
Cedar Park Nissan
Cedar Park, TX
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I went in for scheduled maintenance and was able to get some other concern checked and get a diagnosis and estimate. The waiting area was clean and comfortable and the staff was polite and kept me informed some other concern checked and get a diagnosis and estimate. The waiting area was clean and comfortable and the staff was polite and kept me informed about the progress of my car. It was also very easy to schedule an appointment online. More
Waiting time was minimal. Service adviser and technician were very helpful, friendly , knowledgeable and courteous. In my opinion, pricing was adequate for the job performed. Service adviser and technician were very helpful, friendly , knowledgeable and courteous. In my opinion, pricing was adequate for the job performed. The additional advice they gave for what future maintenance may require, was backed by evidence of the wear and tear present . I will follow their recommendations and definitely return for my next service or repair. More
Made an appointment one hour prior to showing up , I was immediately greeted and was told since it was busy there was a 2 hour wait. 45 mins later I was notified my was ready! As always the service staff is immediately greeted and was told since it was busy there was a 2 hour wait. 45 mins later I was notified my was ready! As always the service staff is extremely friendly and my technician Jorge made sure my fluids were topped off before sending me on my way. Highly recommend! More
I brought my 2017 Nisson Rogue with 70k miles in to check and see if I needed anything fixed prior to heading on a road trip. I was given a 4,000 repair estimate and offered 7,850 for my car. That seemed une and see if I needed anything fixed prior to heading on a road trip. I was given a 4,000 repair estimate and offered 7,850 for my car. That seemed unethical since not too long ago there was nothing but possible fluid replacements. I got estimates from other auto repair companies, all which came in about 25% to 30% of Nissan's estimate on the repairs. I asked a friend who works as a mechanic to look over my estimate. He looked behind my tires at the arms and said that they are a little worn but not in need of replacement. It will probably be needed around 150k. This was marked as "SAFETY CONCERN" on my estimate. Nissan dealerships have an honesty and transparency guarantee sign on the wall. So far, I haven't witnessed either. This is first Nissan (switching from Toyota) and this will be my last. But no, I'm not selling my car at below bottom dollar when it's in really great condition. This has been the worst experience I've had with a manufacturer, out of both foreign and domestic brands. More
The service tech came right out to greet me, told me each step that he needed to take, then walked me to a very comfortable waiting area. I only had to wait about 45 minutes for a complete oil change and tir step that he needed to take, then walked me to a very comfortable waiting area. I only had to wait about 45 minutes for a complete oil change and tire rotation and the checkout was easy. Great service! More
This is the second time I've been to this dealership for service. I've found the experience always professional and would recommend them highly. service. I've found the experience always professional and would recommend them highly. More