Centennial Subaru

Centennial Subaru responded

Thank you for your wonderful feedback and for choosing us for your automotive needs! We're delighted to hear that you found our team helpful and nice—it's something we pride ourselves on at Centennial Subaru. We're thrilled you're planning to return and look forward to seeing you again. If you have any questions in the meantime or need further assistance, please don't hesitate to reach out. Thank you once again for your kind words, and enjoy every journey in your new vehicle! Robert Baugh Sales Manager

Centennial Subaru responded

Thank you very much for your glowing review! We are thrilled to hear about your positive experience at our dealership with Elijah and Mark. It's wonderful that Elijah’s knowledge and professionalism helped you find the perfect car with all the options you wanted and that Mark made the financing process just as pleasant. We're also glad you enjoyed our facilities and the amenities we offer. We want to make every visit as comfortable and enjoyable as possible. Thank you for your trust in us, and we look forward to assisting you again when you're ready for your next vehicle. Robert Baugh Sales Manager

Centennial Subaru responded

Thank you so much for sharing your wonderful experience with us! We're absolutely delighted to hear that your first encounter with Subaru, through our team at Centennial Subaru, was amazing. Hugo's attentive listening and thoughtful recommendation of the 8-passenger Ascent truly exemplify our commitment to personalized service, and we're thrilled that this suggestion made life easier for you and your family. It sounds like Steven Hans also played a pivotal role in making your car buying process smooth and successful, especially managing both your Ascent purchase and your husband’s WRX lease simultaneously. We will certainly relay your kind words and "huge shootout" to Hugo, both Stevens, Ryan, and Mark Csentery—who, as you mentioned, added a touch of humor to the finance process! We're also glad that the playroom and snacks provided a pleasant wait for your kids. At Centennial Subaru, we strive to make the dealership experience as comfortable and enjoyable as possible for the whole family. Again, thank you for choosing us and trusting our team. We look forward to welcoming you back for future needs and hope you continue enjoying your Subaru Ascent and WRX. Safe travels and wonderful adventures to you and your family! Robert Baugh Sales Manager

Centennial Subaru responded

Thank you for such a positive review and for recommending us! We are thrilled to hear that you found our car-buying process to be the easiest ever. Our team strives to provide a friendly, welcoming atmosphere and outstanding service, so it’s wonderful to know that we hit the mark for you. We're also glad our showroom met your expectations with its setup and ambiance. Positive feedback like yours reassures us that we are on the right track and motivates us to continue enhancing our services. Thank you again for your kind words. We look forward to assisting you with any future automotive needs, and we hope you enjoy every mile in your new vehicle! Robert Baugh Sales Manager

Centennial Subaru responded

Thank you for taking the time to share your feedback. We apologize for the wait you experienced at the beginning, but we are delighted to hear that once you were paired with our sales rep, your experience turned positive. It’s important that our team not only assists efficiently but also provides a no-pressure environment where all questions are welcomed and addressed with care. We're so pleased to know that our representative demonstrated this and made your experience a great one. Thank you for your patience and for choosing Centennial Subaru. We appreciate your feedback and continually seek ways to improve our customer service experience. We hope you'll return to us for future needs and wish you many happy miles in your new car. Robert Baugh Sales Manager

Centennial Subaru responded

Thank you so much for your fantastic review! We're delighted to hear that Steve made your car-buying experience not only easy but also fun and enjoyable. Congratulations on your new 2024 Subaru Outback Wilderness—what a great choice! Steve prides himself on offering thorough information and a relaxed environment so all our customers can make informed decisions without feeling pressured. We're thrilled he achieved this with you and that your wife is excited about her new car. We truly appreciate your recommendations to friends and family and look forward to providing them with the same high level of service. Thank you again for choosing Centennial Subaru, and we hope the new Outback Wilderness takes you on many memorable adventures! Robert Baugh Sales Manager

Centennial Subaru responded

Thank you for your outstanding review and rating your experience with us a perfect 10/10! We're thrilled to hear that Dominic and Elijah made your transition into the new WRX smooth and satisfying. It’s fantastic to know that their efforts have earned your complete endorsement. We greatly appreciate your referrals and are pleased you would confidently recommend our services. Please know that we are here to assist you and your friends and family with any future automotive needs. Enjoy your WRX and the thrilling drive that comes with it! We look forward to serving you again. Robert Baugh Sales Manager

Centennial Subaru responded

Thank you for driving from Mesquite to visit us and sharing your experience! We're so pleased to hear that your appointment went smoothly and that our sales team was ready and waiting to assist you. It’s great that the Crosstrek Limited caught your eye during our Black Friday special, and we're thrilled that you loved it after your test drive. Your loyalty to Subaru since the '80s is commendable, and we are honored to continue that tradition with your latest purchase. We aim to provide a pressure-free environment where our customers can make informed decisions comfortably, and it sounds like we achieved this with you. Thank you again for choosing Centennial Subaru and for your continued trust in our vehicles. We hope your new Crosstrek brings you many more miles of joy and adventure, just like your previous Subarus. Let us know if there's anything more we can do for you! Robert Baugh Sales Manager

Centennial Subaru responded

Thank you very much for your kind words! We're delighted you had a positive experience with Steven and Marc. Steven prides himself on being thorough with information and accommodating during test drives, and it's great to know he lived up to this. Marc is committed to providing clear, helpful finance advice to ensure our customers feel confident about their transactions. We appreciate you taking the time to share your experience and are glad you found our team helpful. Enjoy your new vehicle, and please don’t hesitate to contact us if you need further assistance. We’re here to help! Robert Baugh Sales Manager

Centennial Subaru responded

Thank you for such a glowing review! We are thrilled to hear about your excellent service experience when you walked through our doors. Our team aims to make everyone feel welcomed and well-informed, and we're so pleased that you felt like our number one customer—because to us, you are! Providing a friendly and knowledgeable environment is something we strive for with every customer, and it's lovely to know we achieved this with you. We hope you continue to feel valued and appreciated with every interaction with us. Thank you again for choosing Centennial Subaru. We look forward to serving you in the future and hope you enjoy every mile in your new vehicle! Robert Baugh Sales Manager