Centennial Subaru

I ordered a ‘24 Outback Wilderness in May. My vehicle arrived in July. Throughout the process Patrice kept me informed of the build/transportation progress. The evening before my purchase P My vehicle arrived in July. Throughout the process Patrice kept me informed of the build/transportation progress. The evening before my purchase Patrice completed my paperwork, so when I arrived the next morning to trade in my car and purchase my Outback it was a quick and painless process. Centennial Subaru is awesome. I tried to buy a Subaru at the other LV dealership in’21. They were not easy to deal with, forcing me to ultimately drive to CA to purchase a Forester. As for there Service Department they tried to fix a problem on my Forester 4 times without a resolution. Took it to Centennial Subaru and Nate fixed it on the first try. Problem has not resurfaced. In my mind, Centennial Subaru is clearly the best Subaru dealership in the LV Valley! More

From the moment we arrived at Centennial Subaru till the time we drove off in a new Forester Wilderness, the experience was professional, relaxed atmosphere, and I would recommend anyone looking for a great time we drove off in a new Forester Wilderness, the experience was professional, relaxed atmosphere, and I would recommend anyone looking for a great vehicle to go there! More

This dealership gave me the best experience I have had buying a vehicle. There was no pressure at any point of the purchase. At the same time infomation about the vehicle was shared and my questions were buying a vehicle. There was no pressure at any point of the purchase. At the same time infomation about the vehicle was shared and my questions were readily answered. More

I recently had the pleasure of purchasing a car from Centennial Subaru , and I must say that my experience was absolutely outstanding. From the moment I stepped foot onto their lot to the final paperwor Centennial Subaru , and I must say that my experience was absolutely outstanding. From the moment I stepped foot onto their lot to the final paperwork, everything was handled with the utmost professionalism and care. I wanted to take a moment to share my wonderful experience and give credit where it is due. First and foremost, Ousmane Ouzy at Centennial Subaru was incredibly knowledgeable and friendly. He patiently listened to my needs and preferences, providing valuable guidance throughout the entire process. His expertise in the automotive industry was evident, as he answered all my questions and helped me make an informed decision. The dealership had an extensive inventory of vehicles, catering to various budgets and preferences. I appreciated the wide range of options available, allowing me to choose a car that fit my requirements perfectly. The vehicles were well-maintained, clean, and in excellent condition, reflecting the dealership's commitment to quality. The entire purchasing process was smooth and hassle-free. The sales team at Centennial Subaru were transparent and honest in their dealings, making sure I understood all aspects of the transaction. There were no hidden fees or surprises along the way, which I greatly appreciated. Furthermore, the dealership's finance department manager Dominick Gagliano made the financing process seamless. He presented me with a variety of financing options, clearly explaining the terms and helping me choose the best one for my situation. His professionalism and efficiency ensured that I was able to complete the paperwork quickly and with minimal effort. Beyond the purchase itself, Centennial Subaru went above and beyond to provide exceptional customer service. They followed up with me after the sale to ensure that I was satisfied with my purchase and address any concerns I had. This level of care and attention made me feel valued as a customer and demonstrated their commitment to long-term customer satisfaction. In conclusion, I cannot speak highly enough of Centennial Subaru. The entire team displayed professionalism, knowledge, and a genuine dedication to customer service. If you're in the market for a new or used car, I highly recommend visiting Centennial Subaru. They will make your car buying experience a positive one. I am incredibly pleased with my new car and grateful for the outstanding service I received. They treat like you like family (it's a Fast and the Furious joke). More

Michelle is fantastic! She’s so friendly and personable and treats you like a person and not a number. Very patient and explains everything thoroughly. Marc & Dominic in fi She’s so friendly and personable and treats you like a person and not a number. Very patient and explains everything thoroughly. Marc & Dominic in finance are amazing too! More

Outstanding Experience from Start to Finish, Love my new car and really appreciate the help I got there, John is the Man!! car and really appreciate the help I got there, John is the Man!! More

My experience with Centennial Subaru was TOP NOTCH! Patrice is AMAZING! Great customer service that made buying a new car an enjoyable experience! Patrice is AMAZING! Great customer service that made buying a new car an enjoyable experience! More

Very easy going no pressure. They asked us what we wanted and gave it to us. I also liked that we were able to make an appointment and Devonte was waiting for us. They asked us what we wanted and gave it to us. I also liked that we were able to make an appointment and Devonte was waiting for us. More

Wow! I have so many good things to say about my car buying experience at Centennial Subaru! Facility: Such a beautiful new facility, very well designed I have so many good things to say about my car buying experience at Centennial Subaru! Facility: Such a beautiful new facility, very well designed, easy to find, open, airy, clean, modern and very inviting! And the best snack area I’ve ever seen in a car dealership! Brand Specialist: Ousane Sarr, (Ouzy for short) remember this name!! From the very first text I received introducing himself as my Brand Specialist, (from an inquiry I did online) I felt his positive energy and willingness to help me purchase my dream car, and we hadn’t even met face to face yet! When I talk about a very personal experience with a genuine connection this is what I got from GS (Grandson), my new name for Ouzy and I’m GG (Grandmother) because during the whole experience, he treated me like family. My buying experience was a dream compared to past car buying experiences, which were a total nightmare! I knew I wanted a Crosstrek (my dream car) I picked out the one I wanted online, we did a test drive, and I was sold! Ouzy was very knowledgeable about the Crosstrek and he answered all of my questions, even the ridiculous ones, with such patience and care. The negotiation part went very smoothly and quickly, I didn’t feel pressured or like I was being taken advantage of. We made some adjustments to get my payment to a place that was comfortable for me. We laughed and talked a lot about many topics, and again Ouzy’s professionalism and phenomenal customer service made me feel very heard, seen, and respected in a business that many people have experienced unfair practices. Finance: Kevin Watt was my financial wizard, there were a few hiccups in this process, however, he worked diligently to iron everything out. He’s was fantastic in wrapping up the financial and signing side of deal. He explained the options, packages, and warranties in a clear and concise way and I was able to select the products that fit my budget and what would be the best future goals for my Crosstrek. Driving away: This again speaks to the personal touch by Ouzy (GS). While I was finishing up my paperwork with Kevin, he moved all of my items from my trade to my brand new car, which was so helpful and greatly appreciated!! I felt excited, proud, pleased, and accomplished as I drove my 2024 Subaru Crosstrek off the lot. It truly was a pleasure working with Ouzy, Kevin, and the whole Subaru team, because it truly takes a village! Referral: I’ve already made a referral to Team Ouzy and I will continue to share my story with any and everyone interested in buying a car that Subaru is the way to go! So if you’re in the market to buy a car and specifically a Subaru, I encourage you to seek out Ousmane Sarr at Centennial Subaru!! More

Everyone I dealt with at Centennial Subaru was excellent. Devonte was my main sales person, but when he wasn't available to meet with me he made sure I was taken care of and set me up with John C and Patric Devonte was my main sales person, but when he wasn't available to meet with me he made sure I was taken care of and set me up with John C and Patrice on different visits. All three of them were friendly, knowledgeable, and low pressure which I REALLY appreciated. I only buy a car every 8-10 years and normally it is a high-stress situation, but not with them. Devonte was patient and cheerful throughout, and when I finally came in to finalize my purchase he stayed long past his shift to get me through the buying process. There was a snafu with my reserved car, and everyone worked to make it right so that I drove out of the dealership with a beautiful new Crosstrek that I absolutely love at a great price and finance rate. Dominick in Finance was so helpful getting me through the financing process, letting me know my options with additional warranties but not pressuring me. I so appreciated that! Overall, this was a great experience with great people and I will happily recommend Centennial to anyone I know who needs a car. More