Centennial Subaru

Justo was great! He got us a good deal on our trade and we love our new Forester. He got us a good deal on our trade and we love our new Forester. More

Very helpful, made sure that they got the best deal and spent a lot of time to help me get something I wanted. spent a lot of time to help me get something I wanted. More

Very friendly told you about the car and explained it Paige was great and so was everyone Paige was great and so was everyone More

One of the easiest experiences buying a new car. Thanks for all your help! Great job keep it up! Thanks for all your help! Great job keep it up! More

I didn’t end up buying a vehicle from Centennial Subaru, and after my experience, I absolutely never will — and I’ll be advising friends and family to avoid this dealership too. I stopped by to check out and after my experience, I absolutely never will — and I’ll be advising friends and family to avoid this dealership too. I stopped by to check out a lease deal on the Subaru Solterra, which Subaru was promoting at the time. The vehicle itself felt fairly basic — it would’ve worked in a pinch, but nothing stood out. Still, I was curious about the pricing and wanted to start comparing EV options. I initially worked with Angel Weick, who was friendly enough on the first test drive. But once I told him I was early in my EV shopping and wasn’t ready to commit, he brought in Sales Manager Carlos Parker — and that’s when the experience completely fell apart. Carlos immediately launched into the tired cliché: “What’s it going to take to get you in this vehicle today?” I explained again that I was just beginning my EV search and had other vehicles to test. He didn’t respect that at all — instead, the pressure escalated fast: “You need to do this right now because ___” “You won’t find a better deal than this…” “I’ve never offered anyone this good of a deal.” They even lowered the offer a little to sweeten it, but continued pushing with classic fear tactics — trying to make me feel like I’d miss out forever if I didn’t say yes right now. Out of courtesy, I agreed to a second test drive. Angel clearly didn’t want to be there and gave off a disinterested, cold attitude. While I was in the car, I got a call from another dealership I’d been in touch with. They calmly asked if I’d stop by if they could lower the down payment. No pressure. No attitude. Just a simple question and clear numbers — and a vehicle that had a $53,150 MSRP, compared to the $39,915 Solterra I was sitting in. I told Subaru I had to check out the other offer. That’s when things went fully off the rails. Carlos insisted "they're lying to you," accused the other dealership of hiding costs, and even shouted: “That’s bull***! I used to work there, they can’t give you that! I’m giving you a once-in-a-lifetime opportunity!”* He was aggressive, borderline cursing at me, and literally shoved a monitor toward me to try to prove his point. I calmly told him, “I don’t need an EV, or a second vehicle at all — but I have another offer I need to explore.” His final words? “Your loss.” Well… it wasn’t. The other dealership — Findlay Honda Henderson — not only matched the offer, they beat it. I got a far better vehicle, at $1,500 down and $215/month, and everyone there was respectful, easy to talk to, and zero pressure. They did everything right. I also visited or spoke to Jim Marsh Kia, Team Chevrolet, and others — every one of them was courteous and respected my process. Centennial Subaru was the exact opposite — high pressure, manipulative, rude, and outdated in their sales approach. Save yourself the stress and go literally anywhere else. More