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Centennial Subaru

Las Vegas, NV

4.7
182 Reviews

6350 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 182 reviews

November 22, 2024

I had a great experience from the min I messaged online, through the emails with Kinzie and straight to the completion of my purchase :D I didn’t work with anyone named Chance, but o guess they did well? More

by margie.nts
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chance Slingerland, Dominick Gagliano, Kinzie Kellum
Feb 04, 2025 -

Centennial Subaru responded

margie.nts, We’re so glad to hear you had a great experience from start to finish! Kinzie and the team appreciate your kind words. Not sure where Chance came from, but we’ll take the compliment! 😆 Enjoy your new Subaru, and let us know if you ever need anything! Robert Baugh Sales Manager

November 22, 2024

I was expecting a stressful car buying experience. Everyone I encountered at the dealership made the car buying experience just the opposite. Thank you to everyone involved in the purchase of my Subar More

by mariaconedy2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Csentery, Danny Kim
Nov 22, 2024 -

Centennial Subaru responded

mariaconedy2016, Thank you for sharing your experience! We’re thrilled to hear that our team was able to turn what you expected to be a stressful car-buying experience into a positive and seamless one. Congratulations on your Subaru Forester! We truly appreciate your kind words and look forward to assisting you again. Robert Baugh Sales Manager

November 22, 2024

Just moved here. ..happy to find Centennial Subaru. Ty was very heplful. New car wonderful. More

by JJHUCKLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Morehouse, Marc Csentery, Tyrone May
Feb 04, 2025 -

Centennial Subaru responded

JJHUCKLE, Welcome to the area! We're so glad you found Centennial Subaru and that Ty was able to assist you. Enjoy your wonderful new car, and let us know if you ever need anything. Robert Baugh Sales Manager

November 22, 2024

Fantastic sales person, poor dealership performance otherwise. Internet sales would not stop calling, texting and leaving voicemails, one of the sales managers was an xxxxxxx to me in person, unprovoke More

by armens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominick Gagliano, Nikolai Draganov
Nov 22, 2024 -

Centennial Subaru responded

Armen, Thank you for your feedback. While we’re glad you had a positive experience with your salesperson, we’re sorry to hear about your concerns regarding other aspects of your visit. Regarding the interaction with the sales manager, I’d like to provide some context to clarify the situation. As the manager you are referencing, I worked to ensure you received a significant discount on your vehicle and top dollar for your trade-in, offering you the best possible deal. When you requested complimentary GAP coverage, I explained that no additional profit was left in the deal, using the phrase 'no meat on the bone.' This was intended to transparently convey the deal's structure with a touch of levity and was not meant to come across as rude. We truly value your loyalty as a repeat customer and always strive to meet your expectations. However, there are times when certain requests fall outside our ability to accommodate. We apologize if this interaction made you feel frustrated, and we hope to continue assisting you with your automotive needs in the future. Robert Baugh Sales Manager

November 22, 2024

They were very patient. I would have liked them to go over all of the workings of the car more thoroughly. Very professional. More

by micdesmr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debra Emerick, Marc Csentery, Nikolai Draganov
Nov 22, 2024 -

Centennial Subaru responded

Micdesmr, Thank you for your feedback! We’re glad to hear that you found our team patient and professional. We appreciate your input about going over the car’s features more thoroughly, as we’re always looking for ways to improve the experience for our customers. If you have any questions about your vehicle’s features, please don’t hesitate to reach out—we’d be happy to assist! Robert Baugh Sales Manager

October 24, 2024

Bought a used car there about 3 weeks ago. I have purchased dozens of cars at many different dealers in 4 states over the years and this process was the worst. They tried to stick me with a $ More

by CJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Debra Emerick, Dominick Gagliano, Jessica Forage, Michael Fletcher
Oct 24, 2024 -

Centennial Subaru responded

Thank you for your feedback. We appreciate you taking the time to share your experience with the Yelp community. We aim for transparency in our pricing, and I'm glad you were able to adjust the reconditioning and oil change fees before completing the purchase. Regarding the refund delay, we understand the importance of a timely resolution, while processing times can vary. Your feedback is valuable as we work to improve our processes. As for the recalls, while we aren't authorized to perform Hyundai-specific recalls, we'll consider your suggestion for better coordination with neighboring dealerships. Thank you again for your insights. Please feel free to reach out if you have further questions or need assistance. Robert Baugh Sales Manager

October 13, 2024

Overall, it was good. My service tech was very friendly and professional. I did bring up 2 things regarding my vehicle that I felt were important. My ebrake will not hold More

by TCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with Sales, Finance or Management
Oct 29, 2024 -

Centennial Subaru responded

TCU, Thank you for sharing your feedback. We're glad to hear that you found our service tech-friendly and professional. We apologize for any frustration regarding the e-brake and push-start concerns. We understand how important your vehicle's safety and reliability are, and we encourage a second opinion to ensure you feel confident with your Subaru. If there's anything more we can do or if you'd like to discuss this further, please don't hesitate to reach out. Safe travels. We appreciate you allowing us to assist you. Robert Baugh Sales Manager

October 08, 2024

The manager at this location is not friendly. Once you purchase the card, no more greetings when you visit the location More

by ipit_harmony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service staff member
Oct 08, 2024 -

Centennial Subaru responded

Dear ipit harmony, Thank you for taking the time to share your feedback. I sincerely apologize if I’ve given you the impression that I’m not approachable after your purchase. This is certainly not the experience we want to create for our valued customers, and I appreciate you bringing this to my attention. Centennial Subaru strives to maintain strong relationships with all our customers, whether they’ve just purchased a vehicle or have been with us for years. I’d welcome the opportunity to discuss your experience further and see how we can make things right.

October 01, 2024

Outstanding dealership! ! I brought my vehicle in for the 24k service and was treated like royalty. We were also in and out extremely quick. The service advisor was top notch More

by Alex N.
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Jeff, Dan
Oct 29, 2024 -

Centennial Subaru responded

Alex, Thank you so much for your kind words and for being a loyal part of our Subaru family! 😊 We’re thrilled that you had an exceptional experience during your 24k service visit. It’s great to know that our service advisor, Dan’s team, and our sales team, including Kinzie and Robert, made you feel valued and well cared for. We’re grateful for your continued trust and support, and we’re always here to ensure your Subaru experience remains top-notch. 🚗✨ Thank you for the recommendation, and we look forward to seeing you again Robert Baugh Sales Manager

September 25, 2024

Excellent service and great staff, will recommend to everyone! Great show room also by the way! More

by runichs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrone
Feb 04, 2025 -

Centennial Subaru responded

runichs, thank you for your kind words! We're thrilled to hear you enjoyed our service, staff, and showroom. Your recommendation means a lot to us—we appreciate your support! Robert Baugh Sales Manager

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