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Centennial Toyota
Las Vegas, NV
322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 322 reviews
April 02, 2021
Tom Blemings is my service advisor and I trust and rely on him completely. His advice is excellent and reflects the knowledge he has attained. Tom is an asset to your company and should be commended. on him completely. His advice is excellent and reflects the knowledge he has attained. Tom is an asset to your company and should be commended. More
by rnericson
Employees Worked With
Tom Blemings
April 01, 2021
My service consultant is Tom Blemings.He is very committed to making sure my vehicle is done and completed in a timely manner. Tom also explains what future services may be needed. Tome is excellent committed to making sure my vehicle is done and completed in a timely manner. Tom also explains what future services may be needed. Tome is excellent! Nadine L. More
by Nadie
Employees Worked With
Tom Blemings
April 01, 2021
I searched online for the car I wanted and decided to I searched online for the car I wanted and decided to go with Centennial Toyota. Quite frankly, I was impressed when Michael answered my call. I app I searched online for the car I wanted and decided to go with Centennial Toyota. Quite frankly, I was impressed when Michael answered my call. I appreciated his amiable nature and didn’t feel rushed or pressured. He promptly answered my follow up calls and texts and it was a real pleasure to meet him in the showroom to complete the process. Thank you Michael for taking and sending me pictures of the car, for getting the Highlander ready for me and for making this purchase a pleasant experience. More
by A very happy customer!
Employees Worked With
Michael Snook
April 01, 2021
Walked in looking for a different vehicle than we left with, however was happier with the vehicle we chose. Our sales man chase was fantastic in helping us get in and out in about 3 hours and helping us f with, however was happier with the vehicle we chose. Our sales man chase was fantastic in helping us get in and out in about 3 hours and helping us find a better fitting vehicle for our vehicle. More
by Snobiavegas
Employees Worked With
Chase
March 28, 2021
My Service Agent, Carlos Robles was great, he kept me up on everything...arranged a rental for me. Great customer service. Every time I have to have my car serviced I get good service. on everything...arranged a rental for me. Great customer service. Every time I have to have my car serviced I get good service. More
by onoreillyst
Employees Worked With
Carlos Robles
March 26, 2021
My experience was GREAT. WONDERFUL SALESMAN!!! My salesman made sure all our extra needs were met. I felt like he was on our side through it all. salesman made sure all our extra needs were met. I felt like he was on our side through it all. More
by LouAnn
Employees Worked With
Javier Canales salesman
March 25, 2021
After talking to the dealer ship to resolve the matter, they kindly offered to try one more time, BUT WOULD CHARGE ME, after all.. Service Dept is the worst I have ever had to deal with, they lack badly i they kindly offered to try one more time, BUT WOULD CHARGE ME, after all.. Service Dept is the worst I have ever had to deal with, they lack badly in communication, work no done as requested and recall work not done as final invoice states. They were very good sending me text's for the up coming appointment and for free car inspection work that was suggested to be done with a price for the repairs. I tried to talk to my assigned service manager to review the suggested work, 4 call's later and with over 120 minutes of hold time and over a 4-6 hours of no call backs to discuss the repairs or just to now when my car would be ready for pickup, was an adventure in poor service and lack of communication from the dealers ship. ORIGINAL WORK REQUESTED AND RECALL WAS NOT DONE,SEAT BELTS STILL DO NOT FUNCTION AND WILL NOT RETRACT. THE SERVICE DEPT IS IN NEED OF MAJOR CUSTOMER SERVICE AND BETTER COMMNICATION SKILL'S. CALLED TOYOTA USA TO LET THEM KNOW, LET'S SEE HOW IT IS CORRECTED AND TRUE CUSTOMER SERVICE IS DONE AT THE TOP LEVER, JUST TO GET MY CAR FIXED AGAIN AFTER WASTING AND ENTIRE FUSTRATING DAY AT CENNTNIAL TOYOTA. NO STAR RATING AS I WASTED 8 HOUR OF MY LIFE JUST TO GET NO WHERE....PLUS WHEN I CALLED TO SPEAK TO SPEAK TO SOME ONE REGARDING MY MOST WODERFUL EXPERICE NO ONE WAS AVAILABLE, TOLD THEY ARE OWN BY A COMPANY IN CALIFORNIA, ASKED FOR THE COPR NUMBER BUT TOLD SHE DID NO HAVE IT, SO THE DEALER SHIP OFFERED NO WAY TO CUSTOMEER FEED BACK, LACK OF COMMNUCATION AND SERIVE IS NON EXSISTING, WOULD HATE TO BUY A CAR FROM THEM RATHER GO TO THE DENTIST THEN WITH CENTANIAL TOYTOAService Dept is the worst I have ever had to deal with, they lack badly in communication, work no done as requested and recall work not done as final invoice states More
by GUS MOSER
Employees Worked With
Randall Stone, Jason Kopecky
March 24, 2021
Centennial Toyota as always did a great job. Particularly I want to acknowledge Jason Kopecky and his great customer service ethics. He’s really great I want to acknowledge Jason Kopecky and his great customer service ethics. He’s really great More
by Wehaag56
Employees Worked With
Jason Kopecky
March 24, 2021
Purchased a used truck from this dealer and our first contact was Susan Felix. Susan made sure from start to finish that our new vehicle would a smooth transition and the end result was exactly what we contact was Susan Felix. Susan made sure from start to finish that our new vehicle would a smooth transition and the end result was exactly what we experienced. Great job to Susan and the rest of the Centennial Toyota team!! We will definitely recommend this dealership!! More
by Joel & Angie from Las Vegas
Employees Worked With
Susan Felix, Huber Lopez
