Centennial Toyota

I scheduled an appointment because I was having problems I scheduled an appointment because I was having problems with my brakes and I was assigned to Jennifer Mitchell right from the start Jennifer greeted I scheduled an appointment because I was having problems with my brakes and I was assigned to Jennifer Mitchell right from the start Jennifer greeted me asked me what the issues were explained what they will do in detail and made me feel very comfortable I also got a few extra services done at Jennifers recommendation and I’m glad I did the car runs much better now. I have never had such a good customer service experience than I have had with Jennifer she took care of everything she was pleasant and very professional. I will definitely be back to this dealership not only for service but to buy my next car because of the way Jennifer had managed my repairs. I know there’s many other Toyota dealers local but my future business was won because of Jennifers professionalism. More

Centennial's service is great overall, but I was particuarly impressed with Tom's dedication, hard work, and attention to detail. He clearly makes customer service a top priority, and I say that as particuarly impressed with Tom's dedication, hard work, and attention to detail. He clearly makes customer service a top priority, and I say that as someone that manages a large team in a customer service-oriented industry. Would recommend 100%!! More

I walked into this dealership knowing exactly what car i wanted. The salesman helped me find the perfect vehicle with the perfect price, we didnt sway away from the one i wanted we focused on that vehicle o wanted. The salesman helped me find the perfect vehicle with the perfect price, we didnt sway away from the one i wanted we focused on that vehicle only and it was a great experience and great customer service. Giovanni james really is an outstanding salesmen and very understanding of what exactly we wanted. The whole toyota team was great, all helped in a team effort to help me walk out with my brand new 2021 rav4 trd. Definitely will be coming back and purchasing my cars from centennial toyota. More

My recent service was excellent! Tom Blemings was very thorough and courteous throughout the day. I would recommend Tom & Centennial Toyota to anyone looking for car care & sales. thorough and courteous throughout the day. I would recommend Tom & Centennial Toyota to anyone looking for car care & sales. More

Jason Kopecky at Centennial Toyota is the best. He cares about his customers. In addition, I have found the service manager to be very helpful. about his customers. In addition, I have found the service manager to be very helpful. More

I have a 2013 Toyota Highlander,(116,000 miles) that had a cam seal leaking. I got a rental while parts were ordered and being repaired. I then had a rear crank seal leaking and had the repair completed in a cam seal leaking. I got a rental while parts were ordered and being repaired. I then had a rear crank seal leaking and had the repair completed in one day, very little miles on rental car. No more oil leaks and car is running good. Thanks to Sean Beria (service advisor) and his mechanics. More

I had an appointment on 03/11/2021 at 9:30am for a recall. I arrived to my appointment 15 min early and dropped off my vehicle with the assigned service advisor. I signed the paperwork and was told my recall. I arrived to my appointment 15 min early and dropped off my vehicle with the assigned service advisor. I signed the paperwork and was told my car would be ready at around 2:00pm and that they would call me. At 2:00pm, no one had contacted me so I called the service department and was told by the female rep that my advisor was with another customer and that he would call me back shortly. I waited one hour and still no call so I decided to call back. Again, the same female rep answered and after a few minutes told me that my service advisor was still busy and would give me a call back as soon as he finished what he was doing. At 4:30pm I still had not received any notification about my vehicle so I called for a 3rd time and the female rep told me that my service advisor was checking on my vehicle and that he would be calling me shortly. I received a text automated message at 4:52pm with my inspection report so I assumed my vehicle was ready and had someone drive me down to Centennial Toyota. When I arrived at about 5:45pm, the service department was closed and I had to pick up my vehicle at the front lobby reception desk inside of the dealership. I’ve worked in customer service for many years and I understand that vehicles can take longer than expected to be ready. But my vehicle was literally at their shop for over 8 hours and I could not get anyone to call me back about my vehicle or tell me it was done. Maybe it was my service advisor, but I would not recommend their service department to anyone. More

I been dealing with this dealership for years . They always take good care of us in service or when buying a new car. Tom Blemings is the best. always take good care of us in service or when buying a new car. Tom Blemings is the best. More

Being a woman I’ve always been reluctant to take my cars in for service. Thomas Blemings has always been my service advisor most of the time since 2013. I appreciate how professional, polite and honest abou in for service. Thomas Blemings has always been my service advisor most of the time since 2013. I appreciate how professional, polite and honest about what is needed when my car needs to be serviced. More

I appreciate the superior service I received from Ryan Odum in the Service Department, he was very professional, polite, and honest with the the maintenance that was needed on my vehicle.. Thanks! & "Kudo Odum in the Service Department, he was very professional, polite, and honest with the the maintenance that was needed on my vehicle.. Thanks! & "Kudos" to Ryan, very much appreciated.. More