Centennial Toyota

Great Job “Magic” Beginning to end an experience that far exceeded my expectations Jesse Martinez was a pleasure to work with, like Magic” . I bought 2 vehicles and Mag Beginning to end an experience that far exceeded my expectations Jesse Martinez was a pleasure to work with, like Magic” . I bought 2 vehicles and Magic was All Pro all the way.The 4 stars instead of 5 for the dealership stems from an old service department issue. More

new car sales dept Best Toyota dealer in Nevada. great vibe in this dealership. Ask for Jason Laguna sales manager , Daisy Vargas, Amos Maly He really cares about peop Best Toyota dealer in Nevada. great vibe in this dealership. Ask for Jason Laguna sales manager , Daisy Vargas, Amos Maly He really cares about people and their needs. More

My new car Jesse "Magic" Martinez is the best dealer ever! He is always so helpful and knowledgeable. Was very helpful when I was setting up my car, and he sat w Jesse "Magic" Martinez is the best dealer ever! He is always so helpful and knowledgeable. Was very helpful when I was setting up my car, and he sat with me and helped me set up everything. He's a very patient man & we always leave the dealer with a great new car. He's the best! :) More

Excellent and fast I went to buy a car and in about a 2 hour period I got out with my new car. Really happy and satisfied with everyone that I was in contact with. I went to buy a car and in about a 2 hour period I got out with my new car. Really happy and satisfied with everyone that I was in contact with. More

No integrity, no professionalism, huge scam Took car in for service estimate. It was a lot of $. Decided to get another quote. That is when all of the sudden he found"coupons" and price was redu Took car in for service estimate. It was a lot of $. Decided to get another quote. That is when all of the sudden he found"coupons" and price was reduced about 25%. He said once I got other estimate they would come down further. All communication was through text. Asked for best and final and he did not get back to me. After 3 days, contacted service manager Oscar thinking he would jump right on it. No, he told me if I hadn't heard back in 3 days to give him a reminder call. Not helpful at all. Finally had work done. Picked up car, allignment not in paperwork, he said they did it but didn't put in paperwork in order to save me money. Right. 5 min after driving off the lot I see 2 huge dents with cover up paint. Contact him right away. He says Mechanic was waiting for sent guy to get an estimate but he never showed. They will check cameras to see what happened. Didn't hear back. Contacted him again. He says management is aware and he will get back to me. Over a week later, nothing. Contact him, oh, my phone broke and I lost your info. Right. He says he will contact me. Another week. Contact him. All the sudden he says one sent was documented when it was brought in. Hmmmmm......seems like he would have known that 2 weeks ago when this issue was brought up. The dents are right next to each other and obviously happened at the same time. He says they will only fix one. As for the allignment, he won't answer that question. Shady shady shady!!!!!! I gave friendliness 4 stars but it is fake friendly. Also, service department just lost an eventual sale for the sales department as I will never go there again. More

Really nice experience Walked in hoping to see a car that we found online. That car was sold, but they were willing to work with us with what they had on the lot. They als Walked in hoping to see a car that we found online. That car was sold, but they were willing to work with us with what they had on the lot. They also were getting a model like the one we saw online later that day and were willing to do a deal on that car for when it showed up. Irwin, the salesman was professional but also very down to earth with us. Didn't feel like he was hustling us at all. We got there around noon and were out of there with our new car by 2:00p. Gave us a fair deal on our trade in. Nice experience More

Service and sales Im lumping two reviews tovether, one was a service encounter for an oil change. Had a toyota branded coupon. Yes was the answer to honour it, ended up Im lumping two reviews tovether, one was a service encounter for an oil change. Had a toyota branded coupon. Yes was the answer to honour it, ended up paying double and yanked around on I just couldnt do it. The whole process came off as sexist, like im the woman who just drives the car and knows nothing. Second encounter was completely misleading, invadive and the sales DID NOT LISTEN. Promising if I dont like it they wash the car and fill up the gas tank. I actually came in here to buy a car. First they do a trade appraisal and then on their own accord went in to my financials and found out the pay off for my vehicle. No consent given. Then was persistent on getting me a tc with no other information. I told him no 3 times and kept trying to present it to me in different ways to get me to sit down. The tc is not what I had my heart set on. The appraisal was based on my payoff. I was promised it would take under 30 min if I said no thank you to any and all of it. The customer service was. None. And walking away with no full gas tank and car wash as promised. A screaming child and 2 hours wasted. James Gardener himself didnt even bother to introduce himself. Just worst experience ever in my time selling cars and being the customer. More

Don't feel good about the deal They're a little shady. One of the sales guys actually said, "what is truecar?" when I mentioned the truecar average price for the car. This one guy w They're a little shady. One of the sales guys actually said, "what is truecar?" when I mentioned the truecar average price for the car. This one guy was very high pressure. I almost left a few times and now wish I had left. I'm happy with my car but not at all happy with the deal I got. I had a preapproval from a credit union but they didn't want to work with me. Would only talk numbers with their financing options, did not try at all to make a deal that would fit with my preapproval. And they claim the $2000 service contract covers hybrid components, except when you read it hybrid components are clearly on the "exclusions" list. On top of that, they changed financing after we signed the contracts. I'm ashamed I let myself get talked into this deal. More