Centennial Volkswagen - Service Center

David is always great to work with. He is responsive and very pleasant to work with He is responsive and very pleasant to work with More

Quick services, great customer service friendly Carlos and Lucero are great persons exceptional servicio al cliente and Lucero are great persons exceptional servicio al cliente More

Thanks for taking care of my service engine light. We appreciated the communication and service. We appreciated the communication and service. More

they explain what was wrong with my car and send me a items work that needs to be done items work that needs to be done More

Theron was my service adviser and he was very helpful, quick and friendly. I highly recommend going with him when servicing your vehicle at this location quick and friendly. I highly recommend going with him when servicing your vehicle at this location More

David Lucero was helpful and kept me posted on the progress. He understood my concerns and answered all my questions. progress. He understood my concerns and answered all my questions. More

Service Advisor David Lucero epitomizes the pinnacle of VW maintenance expertise, professionalism, and customer care. VW maintenance expertise, professionalism, and customer care. More

Good people! !! Good service!!! Good mechanics!!! Very good experience with Centennial Dealership!!! Thanks for everything !!! !! Good service!!! Good mechanics!!! Very good experience with Centennial Dealership!!! Thanks for everything !!! More

Poor customer service. Never updated me unless I chased them down. Made an appointment for no reason. They kept my car for 5 days. A lot of bogus add ons that I had to r Never updated me unless I chased them down. Made an appointment for no reason. They kept my car for 5 days. A lot of bogus add ons that I had to reject. Salesman called to try to get me a new car and was extremely rude and pushy. Hoping u never have to go here again. Felt they didn't care much at all. More

Update: It's like going to the DMV. There are NO timely updates. You have to chase down the agent for what's happening with your car. No one picks up the phone. In the past I've had There are NO timely updates. You have to chase down the agent for what's happening with your car. No one picks up the phone. In the past I've had good experiences here, but since the ownership change it seems to be doing worse. It's nearly impossible to get someone on the phone, at least for servicing. I called a few weeks ago to see how much it would cost to get a front light bulb replaced, and they said I have to bring it in so they can evaluate it. When I called a Valvoline car center, they said right away it would be $20 to $30. Either the servicing department here was trying to see if they could get a much larger dollar amount, too lazy to look up my car and give me an accurate price, or too incompetent. I'm thinking about going to a different dealership from now on. More