Centennial Volkswagen - Service Center

The wuality if Customer Service has drastically declined at this dealership. The cost for maintenance repairs is three times higher than other buisnesses would charge. Unfriendly service employees who are o at this dealership. The cost for maintenance repairs is three times higher than other buisnesses would charge. Unfriendly service employees who are only concerned with quoteing you outrageous rates. More

I scheduled my service, brought it in on time and it was ready on time. All was good. ready on time. All was good. More

From start to finish Chris was a Pro . He got a Lyft so I could pick up my car , had it washed and made recommendations on future services, Always a pleasure, Greg and Ann He got a Lyft so I could pick up my car , had it washed and made recommendations on future services, Always a pleasure, Greg and Ann More

Great service ,had my car serviced and I never had such great service as I recieved at Findlay VW. Findlay stands behind his word. Thank You!! great service as I recieved at Findlay VW. Findlay stands behind his word. Thank You!! More

First 10k maintenance on my lease and everything went great. A Lyft was provided roundtrip so I didn't have to wait at the dealership for hours. Service guys were great. great. A Lyft was provided roundtrip so I didn't have to wait at the dealership for hours. Service guys were great. More

Excellent customer service. Richard Marovitz has again been awesome to work with. He explained my options, updated me on the work in progress, easily answered all questions and Richard Marovitz has again been awesome to work with. He explained my options, updated me on the work in progress, easily answered all questions and was very accurate on the anticipated outcome. Thanks! More

The service department is a complete failure. We bought a 2021 Jetta in March 2022 and it had to be towed in for service in July 2022. I explained to the service advisor we had a special situatio We bought a 2021 Jetta in March 2022 and it had to be towed in for service in July 2022. I explained to the service advisor we had a special situation and he assured me he would do everything he could to get it in... after four days I called and was told "they service vehicles in order of when they come in", so... I was lied to. After I went to speak with the service manager (a joke), he said he understood my circumstances and they were doing everything they could, but again a lie... we can see when the car doors are opened. We reached out to VW Corporate and they sent us money and suggested we use another dealership... how pathetic is that for Findlay?? The Findlay Family should remove the entire Findlay North management team and start over. We bought two 2021 VW vehicles from Findlay North, and we will never be back to Findlay again because of this experience. More

Kyle was able to work me into his open window and my 2021 Passat SE was handled in 2.0 hours for oil change/filter/plug. The vehicle was washed and delivered. Passat SE was handled in 2.0 hours for oil change/filter/plug. The vehicle was washed and delivered. More

They were able to get me in to get my car serviced promptly, professional, nice. promptly, professional, nice. More