Centennial Volkswagen - Service Center

Even with all the hiccups in the road David was very helpful and got things handled. Very professional and kind! helpful and got things handled. Very professional and kind! More

David is such a professional human being. Always helpful and very informative. I would always take my car where ever he is. Always helpful and very informative. I would always take my car where ever he is. More

by far the best dealership service I have experienced, clean service area and everyone were extremely helpful, A++ clean service area and everyone were extremely helpful, A++ More

David always goes above and beyond for us. He is my go to and it definitely goes noticed when he’s not there. Need more David’s in the department. He is my go to and it definitely goes noticed when he’s not there. Need more David’s in the department. More

I had an amazing experience at Centennial Volkswagen ! Pedro was beyond professional and went above and beyond! I highly recommend Centennial Volkswagen where I purchased my vehicle last year as well a Pedro was beyond professional and went above and beyond! I highly recommend Centennial Volkswagen where I purchased my vehicle last year as well as had outstanding service ! Andrea S. More

Great customer service, he helped me fix the seat of my car even without having an appointment car even without having an appointment More

Prompt friendly service. Clean, pleasant waiting area. First time bringing my car in - to address a recall item - and it was a pleasant experience Clean, pleasant waiting area. First time bringing my car in - to address a recall item - and it was a pleasant experience More

Excellent service! ! Always professional and great experience. My friend even mentioned that your team is so friendly, and courteous. Unlike where we bought it from on ! Always professional and great experience. My friend even mentioned that your team is so friendly, and courteous. Unlike where we bought it from on Sahara Ave Auto Nation. We will buy our next VW with you. More

First, my technician, Carlos Robles, was outstanding. Friendly, attentive, and professional. He is the primary reason this is a 4-star rating and not a two-star rating. He should be recognized as a super Friendly, attentive, and professional. He is the primary reason this is a 4-star rating and not a two-star rating. He should be recognized as a superior employee. He's Five Stars. What I do have an issue with is that 1) I had to pay almost $200 for a diagnostic reading to tell me what I'd already found out from a FREE diagnostic reading at Autozone. I should not have to pay $180+ to be told what I already knew was wrong. Diagnostic readings should be free. And 2) when I picked up my car there was a long crack in the windshield that wasn't there when I dropped it off. I should have never been given my car back in such a state. I had to have the technician talk to the supervisor to get a promise to replace the windshield. That crack should not have happened and when it did the windshield should have been replaced immediately, for free, as part of the service. Now I have to bring the car back to have the windshield replaced. So in summary: Carlos - 5 stars Overcharged for a diagnostic - 1 star Cracked windshield on pick up - No stars Give Carlos a raise and quit charging people for diagnostics that they can get for free. More

Dave, from the Service Department, provided excellent service for our Taos. Dave was professional, committed, and a pleasure to work with. service for our Taos. Dave was professional, committed, and a pleasure to work with. More