Acura of Sherman Oaks
Los Angeles, CA
Filter Reviews by Keyword
By Type
143 Reviews of Acura of Sherman Oaks
We were greeted warmly and professionally as soon as we entered the dealership. The process of purchasing my new car was incredibly quick and straightforward. I am extremely satisfied with my purchase. I w entered the dealership. The process of purchasing my new car was incredibly quick and straightforward. I am extremely satisfied with my purchase. I would like to express my gratitude to both Dmitri and Jasmin for their exceptional assistance. More
Thanks to the sales team Rohan and Joe tge desk real good team in making the experience smooth and seamless will recommend to all my friends and family good team in making the experience smooth and seamless will recommend to all my friends and family More
As soon as we walked in, we were greeted by Yestin and really understand what we were looking for. We didn’t feel the usual pressure of needing to buy but instead he was patient and really allowing us to really understand what we were looking for. We didn’t feel the usual pressure of needing to buy but instead he was patient and really allowing us to make the decision we wanted to make. 10/10 experience. More
Chandler was incredibly efficient, knowledgeable and highly accommodating and Jasmine was very personable and thorough. By far the best experience I’ve ever had with a dealership. Would highly recomme highly accommodating and Jasmine was very personable and thorough. By far the best experience I’ve ever had with a dealership. Would highly recommend and will most definitely do business with again and again. More
Happy to be in Acura family. After purchase enjoyed new vehicle every time when I’m hear sound how car start . After purchase enjoyed new vehicle every time when I’m hear sound how car start . More
This place is disgustingly horrible. Never do business with them. Before I bought the car, I made it clear that I was an Arizona resident and would need to Title and and Register it in Never do business with them. Before I bought the car, I made it clear that I was an Arizona resident and would need to Title and and Register it in Arizona and not CA. They understood and agreed. After I signed the contract is when everything changed. First they said they couldn't give me the MSO. Then they went back on their word and said they had to title it in CA. I finally got them to agree to send MSO to Arizona. After practically begging and pleading, six weeks later, they finally did. But these "geniuses" didn't sign it, or put my name on it, nor the lien holders. So AZ sent it back. But before they even got it back, they had already applied for CA title. So essentially they applied for titles in two different states at the same time. Which is a federal crime and state crimes in both CA and AZ. If I had known they were going to do this, I never would've bought the car from them. On top of all this, their communication was xxxx poor. And when I would hear from the finance manager, he would consistently contradict himself. Hard to believe he's been doing this for twenty years (or so he says) Stay away. Buyer Beware! More
The sales and finance folks were very helpful and professional. Was able to test drive the 2 Integra models I was interested in and make my purchase. professional. Was able to test drive the 2 Integra models I was interested in and make my purchase. More
Was able to get a deal done fast and was allowed to test drive a high performance car usually dealers don’t allow you to and they allowed me to drive it to make sure it was the car I wanted drive a high performance car usually dealers don’t allow you to and they allowed me to drive it to make sure it was the car I wanted More

