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Central Buick GMC

Winter Haven, FL

Overview
Employees
Reviews
Vehicles
4.6
66 Reviews
Since 1974 Central Buick GMC has done business with the belief that all customers should be provided with a No Hassle-No Pressure sales environment. Our goal is to provide our customers with honest knowledgeable customer service so they can make informed decisions and the right choice for their vehicle needs!
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1555 1st St S

Winter Haven, FL

33880

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Showing 66 reviews

June 11, 2024

I have used Central Buick for over 15 years. I am always pleased with the service I have received. Justin, Service Manager, always takes great care and always answers my questions. I have recomm More

by cocopeechee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Sean
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Jun 13, 2024 -

Central Buick GMC responded

Thank you for being a loyal customer of Central Buick GMC for over 15 years! We are thrilled to hear that you are always pleased with the service provided by Justin. Your recommendation means a lot to us, and we appreciate you spreading the word to your friends and neighbors. We look forward to continuing to provide you with excellent service in the future! - The Central Buick GMC Team

April 17, 2024

Service department is top notch. Sales manager seem to be dishonest. I won't buy a vehicle there again! More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager Justin. Sales Manager?
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Apr 18, 2024 -

Central Buick GMC responded

Thank you for alerting us to this, Doug. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us directly at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. - The Central Buick GMC Team

March 25, 2024

Al was my salesperson, he was kind, considerate and helpful. Everyone at this dealership was also very friendly. I am glad I was able to find the car I wanted thanks to Al! More

by Joy Isagba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Fenner
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Mar 27, 2024 -

Central Buick GMC responded

Thanks for your outstanding review, Joy! We're very happy to hear that Al was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. - The Central Buick GMC Team

February 17, 2024

The customer service staff is always very helpful and explain everything. My repair took exactly how long they said it would and no surprises. More

by brenda.maginnis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pease
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Feb 20, 2024 -

Central Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Brenda! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! - The Central Buick GMC Team

June 17, 2023

AMAZING service from Bryan Becerra! ! Coming into Central Buick GMC I was greeted with smiles and hello’s from their team members and which made my buying experience easier!! All my ques More

by vwojsiat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Becerra
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Jun 20, 2023 -

Central Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. - The Central Buick GMC Team

April 08, 2023

Brandon Trevarrow was knowledgeable, detailed, patient and over all awesome communicating about what inventory was available. He was very patient when introducing me to the features of my new vehicle. I More

by Nieja R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Big Tree
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Apr 11, 2023 -

Central Buick GMC responded

Nieja, we loved reading this review! Happy customers are our aim, and it appears Brandon really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. - The Central Buick GMC Team

September 10, 2022

Shawn does a wonderful job of making sure you are taken care of. Really good service! Everything went well. More

by shaneek79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Sep 13, 2022 -

Central Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. - The Central Buick GMC Team

August 09, 2022

Very fast and straight forward. This dealer was very honest about everything from the beginning to the end of the sale. More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Huston
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Aug 10, 2022 -

Central Buick GMC responded

Thank you, Jim.We appreciate your review and 5-Star rating. We love selling cars to people that like the way we do things. Hurry back.

July 07, 2022

Great service, Always friendly and helpful! Never worry about my car being taken care of or anything unnecessarily being done. More

by R Harvard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Justin
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Jul 08, 2022 -

Central Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Central Buick GMC Team

April 04, 2021

Great service!!! Very accommodating!! Needed four new tires and an oil change! Great dealership to work with and service my pre owned vehicle I purchased there back in 2015 More

by Enclave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
? Not sure if his name
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Apr 23, 2021 -

Central Buick GMC responded

Thank you for taking the time to leave us a 5-star review! We're so grateful for your repeat business and recommendation.

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