Central Chrysler Jeep Dodge RAM Fiat of Norwood

Great When I showed up thought I was going to be there all day they were nice and very informative about my vehicle I would go back to service my Jeep When I showed up thought I was going to be there all day they were nice and very informative about my vehicle I would go back to service my Jeep More

Routine Service This was our first routine service on our Jeep. Our experience with the purchase was great & we received that same great customer service experience. This was our first routine service on our Jeep. Our experience with the purchase was great & we received that same great customer service experience. The guys on the Jeep side also added rails that we needed for our Ski rack while the car was in for service. More

Tip Top This is my fourth Jeep purchased at Central. The customer service is superb. My 2020 Grand Cherokee is my favorite car so far. will always return! This is my fourth Jeep purchased at Central. The customer service is superb. My 2020 Grand Cherokee is my favorite car so far. will always return! More

Everything went smoothly. I expected the repair to take a couple days, but they were able to diagnose and repair my car in one day. I just wish Shawn had texted me as agreed. I expected the repair to take a couple days, but they were able to diagnose and repair my car in one day. I just wish Shawn had texted me as agreed. I missed his phone call due to meetings and I didn't get any updates until afternoon. However, I appreciate the information provided once we did speak. Shawn very professional and did everything he could to minimize the cost of the repairs. More

2020 Jeep Grand Cherokee Overland purchase Very good experience purchasing my new 2020 Jeep Grand Cherokee Overland. The sales rep (Adam Sims) was very knowledgeable and made the transaction g Very good experience purchasing my new 2020 Jeep Grand Cherokee Overland. The sales rep (Adam Sims) was very knowledgeable and made the transaction go as smoothly as possible. More

Costumers service Shawn Nagle was very polite and he took care of my car when I dropped it for services. He asked me to wait for him at his window and the service was g Shawn Nagle was very polite and he took care of my car when I dropped it for services. He asked me to wait for him at his window and the service was great. More

Easy to get an appointment but recall didnt get done. It was easy to get an appointment and my headlights got fixed easily and for a good price. However, I also dropped my car off for a recall repair as w It was easy to get an appointment and my headlights got fixed easily and for a good price. However, I also dropped my car off for a recall repair as well that never got done. No one could explain to me why it didnt get done other than it wouldnt be done on Saturday. I had to call on Saturday at 4:45 pm to ask the status of my car and the girl just said I could pick it up by 5. Unfortunately we live exactly 15 minutes away and wouldnt have made it on time. Not a huge deal because I could use my boyfriends car in the meantime but I was without my car from Friday night until late Sunday morning. More

They were all so courteous and friendly. The salesman George Alagha was extremely helpful in selecting the model which would best fit my needs. I would certainly recommend this dealership to anyone looki George Alagha was extremely helpful in selecting the model which would best fit my needs. I would certainly recommend this dealership to anyone looking for a new vehicle. I am happy with mine. More

Professional, knowledgable and customer-focused service I was an out-of-town walk in customer thinking I needed a quick repair. The actual situation required a big bill and entailed me having to spend the I was an out-of-town walk in customer thinking I needed a quick repair. The actual situation required a big bill and entailed me having to spend the night in town to wait for the work to be completed. The team not only fit me in initially, but when the news became "bad" (much more time, big price, unexpected rental car & hotel bill), they did an excellent job of explaining the situation, detailing the work required, and committing to a time table. In particular, Pete at the counter was knowledgeable, courteous and professional. He even got the service tech to write detailed review for me. I was a walk-in and clearly not a regular. The whole team did a good job, explained bad news professionally, and ultimately solved my problem. It is tremendous to see a well run, professional service operation. More

Great experience I was pleasantly surprised with the entire buying experience at Central. Jonathan was great to work with. I would recommend Central to anyone looking I was pleasantly surprised with the entire buying experience at Central. Jonathan was great to work with. I would recommend Central to anyone looking for a new Jeep! More