Central Chrysler Jeep Dodge RAM Fiat of Norwood

5 days to get a month old car fixed We brought the car in for Service Monday morning, told late in day it part would be there Tuesday and would hopefully be done Tuesday. Tuesday no cal We brought the car in for Service Monday morning, told late in day it part would be there Tuesday and would hopefully be done Tuesday. Tuesday no call until I called late in day was told it would be done Wednesday. Wednesday no call til I called late in day and told the part would be in Thursday and I would have by end of week. Car eventually done on Friday. One month old car. My third and final purchase from this dealer. More

Brake replacement I needed to have my brakes checked and my oil changed. Shawn was able to get me in there quickly and kept me up to speed on what needed to be done. Ov I needed to have my brakes checked and my oil changed. Shawn was able to get me in there quickly and kept me up to speed on what needed to be done. Overall, it was a great experience. More

This is my second time leasing from this dealership. They were able to work with me to get me into a new 2020 Cherokee, which I love. The only thing that I wish went smoother was the communication between fi were able to work with me to get me into a new 2020 Cherokee, which I love. The only thing that I wish went smoother was the communication between finance and sales. I was told by the sales rep to come early one morning to get the car, but then finance told me it wasn’t ready. And I ended up having to wait two more days, which wasn’t very convenient for me. More

Inspection I went in for my car inspection. Really last minute. I was taken in immediately. Job was done quickly and all was good! Another really good experience I went in for my car inspection. Really last minute. I was taken in immediately. Job was done quickly and all was good! Another really good experience More

Great service, great experience. There is never a wait when I pull in for service. I am welcomed as soon as I pull into the garage and taken right to my service booth immediately. The There is never a wait when I pull in for service. I am welcomed as soon as I pull into the garage and taken right to my service booth immediately. They are honest and extremely up front in service, I always know exactly what they are doing and what it might cost. The wait is minimal and if you need to wait for a longer job the cafe is AWESOME! More

Service Not great not terrible. Not everything I wanted was addressed .When I picked it up although there were 3-4 people behind the desk no one acknowledged Not great not terrible. Not everything I wanted was addressed .When I picked it up although there were 3-4 people behind the desk no one acknowledged me for over 10 minutes. First time I wasn’t happy with service and now I will have to take it somewhere else for the other issue. That ties my truck up for another day so that stinks. More

Just a great experience negotiating my new lease for a Jeep Wrangler. I’m driving a car I love that has all the things I asked for...and that’s because Tony Okoh listened to me. My interaction with Tony O Jeep Wrangler. I’m driving a car I love that has all the things I asked for...and that’s because Tony Okoh listened to me. My interaction with Tony Okoh was wonderful and I never felt stressed in the negotiating process. I would recommend this dealership over any other. More

buying a fiat 500 We were a little dismayed when phone calls to Justin Appt and Bob George were not returned, and paperwork was supposedly sent to us overnight on Thur We were a little dismayed when phone calls to Justin Appt and Bob George were not returned, and paperwork was supposedly sent to us overnight on Thursday Oct 17 went out UPS ground on Friday. This was after you had received full payment from us on Wednesday Oct 16. Zenia and Adam Sim (SP) were very responsive, however, and we got the car on Monday the 21st with no problem. Fiat does not appear to be an option on the brand purchased line.... More

From 1 to 10, my review is 10 plus. I was satisfied with my service. Peter the Receptionist was pleasant , as first time in the service center. Peter call and went step by step what need I was satisfied with my service. Peter the Receptionist was pleasant , as first time in the service center. Peter call and went step by step what need to be done on my Jeep , with that said, I don’t mind recommending friends to the center. More

Great Experience, Friendly Staff Jeremy was amazing and the rest of the staff was great too! They made the car buying process easy! I would definitely recommend to someone needing a u Jeremy was amazing and the rest of the staff was great too! They made the car buying process easy! I would definitely recommend to someone needing a used vehicle. More