Central Chrysler Jeep Dodge RAM Fiat of Norwood

Felt like royalty Occasionally when I come in for service I have to bring my 4 year old son who is obsessed with cars. He loves to chat with the staff about all of the Occasionally when I come in for service I have to bring my 4 year old son who is obsessed with cars. He loves to chat with the staff about all of the cars in the showroom. Everyone was very sweet and even entertained his conversation. Even the staff at the cafe were amazing. Super helpful and welcoming. It making having a toddler with me for a couple hours at the dealership a lot easier. I can’t speak highly enough about everyone there. It makes what normally would be a daunting task pretty enjoyable. More

Easy, helpful with paperwork Replacing a totaled car, we went in and knew what we wanted and the sales person wasn’t too pushy. Ben was helpful fixing paperwork we messed up on. D Replacing a totaled car, we went in and knew what we wanted and the sales person wasn’t too pushy. Ben was helpful fixing paperwork we messed up on. Dean was helpful in agreeing to get any issues fixed before delivering the vehicle. More

Great service as alwys We arrived at 0700 and welcomed in by Peter C. our attending Service advisor, written up for our Oil, tire rotation and a recall. We met the new servi We arrived at 0700 and welcomed in by Peter C. our attending Service advisor, written up for our Oil, tire rotation and a recall. We met the new service manager and surprised to find she was our favorite service advisor Lisa C. with a new position, good luck Lisa. We (my wife accompanied me) then went to Central Jeeps great "Jeep Grille" and had breakfast, great! Our jeep was done in a short time and all is well. After may years as a Central customer treated like family, GREAT! More

Good experience I appreciated Mijie Andrade's direct, business-like approach. She was responsive to my emails and calls, and she was quick at getting final price nego I appreciated Mijie Andrade's direct, business-like approach. She was responsive to my emails and calls, and she was quick at getting final price negotiated. During the process, she left for vacation, and back-up help was inconsistent and incomplete in responding; however, on the day I picked up my car, Anastasia was attentive, responsive, and informative and the hand-off went smoothly. I would not hesitate to work with Mijie and Anastasia again. Although I did appreciate the positive customer interactions, I did feel like I shook too many hands during the process. Probably better to shack too many hands instead of too few. Again, I appreciated the direct, efficient, and relatively low pressure process. I'm hoping that the service department will have a similar approach. More

Great experience at Central Motors in Norwood Everyone I spoke to at Central Amanda in service, Josh in finance , Tony in sales ( not forgetting restaurant staff) was polite, knowledgeable , and Everyone I spoke to at Central Amanda in service, Josh in finance , Tony in sales ( not forgetting restaurant staff) was polite, knowledgeable , and abundantly helpful. More

Hostage situation I thought by making an appointment that would not be subject to sitting around for a long time. An hour and twenty minutes is far to long to wait for I thought by making an appointment that would not be subject to sitting around for a long time. An hour and twenty minutes is far to long to wait for an oil change. Planet Jeep, without an appointment would have never taken that long. More

Terrible communication I’ve purchased my share of cars over the years and this time around takes it as the worst sales experience ever. Everyone was great with the exceptio I’ve purchased my share of cars over the years and this time around takes it as the worst sales experience ever. Everyone was great with the exception of the salesman, Mark Weisman. Mark’s communication and phone skills were terrible, almost seeming resistant to do his job. I also did not appreciate him trying to correct me when he was wrong about my returning from a two day trip, this was regarding the pick up of the vehicle. The foot dragging was ridiculous without explanation. More

great service I bring my Jeep to the dealership for one reason: Amanda my trusted service rep. She is professional and most importantly honest. Amanda is proactive I bring my Jeep to the dealership for one reason: Amanda my trusted service rep. She is professional and most importantly honest. Amanda is proactive and looks out for my vehicle. More

Overall very satisfied Love my new jeep and the overall process of buying it was great. Brian Hunt, the sales person was excellent. My biggest issue with the buying proces Love my new jeep and the overall process of buying it was great. Brian Hunt, the sales person was excellent. My biggest issue with the buying process is that I really don't know if I got a good deal. I feel they are always playing with the numbers to make things work for them. I was told I would get a certain rate to borrow money and every time I went in to the dealership the numbers changed on all aspects of the purchase. I have purchased 4 cars at this dealership and have always been happy but always feel this way. This feeling always makes me skeptical about buying a new car. More

Great Dealer I purchase a car every 3 yrs and I purchased my last 4 cars at Central and very happy with the overall service. I would recommend to all I purchase a car every 3 yrs and I purchased my last 4 cars at Central and very happy with the overall service. I would recommend to all More