Central Chrysler Jeep Dodge RAM Fiat of Norwood

Not treated with respect from service manager Service was fine but personal belongings were stolen spoke with service manager and he did not care his atittude was horrible. Not a great experience. Service was fine but personal belongings were stolen spoke with service manager and he did not care his atittude was horrible. Not a great experience. More

Great sales rep and amazing cars Siobhan was amazing and possibly the reason I bought the car! She was so friendly and knowleadgeable, knew everything about the cars I was looking at Siobhan was amazing and possibly the reason I bought the car! She was so friendly and knowleadgeable, knew everything about the cars I was looking at buying and was able to really understand what I was looking for. The dealership had amazing deals and overall I’m very pleased with this purchase. More

WK2 Suspension Lift Matt Murmello and the service team did a stellar job in uncharted territory, they assisted me in my product selection as well as advising me with rega Matt Murmello and the service team did a stellar job in uncharted territory, they assisted me in my product selection as well as advising me with regard to availability and provided me with an amazing loaner while they worked to modify my Jeep. More

Mark saved the day! Mark Weisman saved the day and got us the deal we wanted when we were absolutely done with this dealership. We tried to buy a car that just ended up b Mark Weisman saved the day and got us the deal we wanted when we were absolutely done with this dealership. We tried to buy a car that just ended up being an absolute nightmare with a salesman who could not have cared less about us. We can’t thank Mark enough for taking the time to work with us! More

attentive service advisor Shawn Nagle was very attentive and kept me informed about the service being done to my car. He also suggested a service plan for oil and tire rotatio Shawn Nagle was very attentive and kept me informed about the service being done to my car. He also suggested a service plan for oil and tire rotation which was a value to purchase. More

First Service This was my first oil change on my 2018 Dodge Charger scat pack. The service was completed in less than 45 minutes. Service advisor was polite and pro This was my first oil change on my 2018 Dodge Charger scat pack. The service was completed in less than 45 minutes. Service advisor was polite and professional . More

First Class Attention! Always appreciate the great service and the ability to make a trip to Vinny's Restaurant is always a Bonus! Thank you once again for great service an Always appreciate the great service and the ability to make a trip to Vinny's Restaurant is always a Bonus! Thank you once again for great service and a great meal! More

Right Fit My wife and I were looking for a vehicle and key features that would fit our young family (6 year old, 3 year old, and 1 year old). We knew pretty qu My wife and I were looking for a vehicle and key features that would fit our young family (6 year old, 3 year old, and 1 year old). We knew pretty quickly that we wanted to purchase the Chrysler Pacifica but were unclear on the various models and were open to finding out what would fit us best, while keeping the price reasonable. Our salesperson really took the time to understand our situation and help us figure out which features were key to us. We had thought we might want to include the entertainment package to keep the kids busy for trips and such. It was the perfect opportunity to the salesperson to key onto that and push that package. Instead we got first hand insight about how that feature might sound great, but the kids can't interact with it, especially if they are in car seats. Therefore we were able to rule this out, and not have to spend the extra money on these kinds of features. If we want to we could invest in an ipad/kindle which is portable, can be taken away from the kids, and is much more functional. Bottom line is that we felt like the salesperson had our best interest at hand, and made sure we found the right fit for us, without trying to upsell us. Buying the new vehicle is a big purchase obviously and she had the right approach and ultimately won our business as a result of her insight and knowledge. More

Honest and Fair Over the last 25 years we have purchased seven vehicles from various dealerships in New England. Thanks to our sales associate Jeremy and the staff a Over the last 25 years we have purchased seven vehicles from various dealerships in New England. Thanks to our sales associate Jeremy and the staff at Central Chrysler Jeep Dodge of Norwood, the purchase of our new Jeep was the smoothest transaction and overall best car buying experience. I highly recommend Central Chrysler Jeep Dodge of Norwood! More

Just go to another dealer and save yourself some agravation I had an appointment to go there to get my lug nuts fixed. I explained to Gabrielle that 1. The locking lug nuts were stuck on the wheels 2. The regul I had an appointment to go there to get my lug nuts fixed. I explained to Gabrielle that 1. The locking lug nuts were stuck on the wheels 2. The regular lug nuts were also stuck and needed to be loosened along with replacing the one my husband tried to take off that got striped and could not be loosened. I showed him the specific one that was striped and said there are extra lug nuts in the front seat along with the locking lug nut key. He said "I will let them know" I waited in the Jeep cafe that was very nice and had a great sandwich and coffee. (The only positive about this place) Another person came out and asked me if I wanted new locking lug nuts because they had to chisel the old ones off. I said yes, and reminded her about the other lug nuts also. When they were "done" I payed 206$ I got in my car and drove home I was looking at the locking lug nut package and noticed all the lug nuts were in the package when if they replaced the one damaged lug nut there should be one missing. I went outside and saw that the never replaced the damaged regular lug nut. I called Gabrielle and he ask me to come back in and didn't know why they didn't do all the work. When I came back a very nice mechanic came out to my car and I explained to him what I needed done. After waiting another hour I was then charged another 72$ For work they were asked to do the first time. I will not ever go back there again. More