Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Awsome These people are awesome I had a remote start installed. I chose to drop the car off the night before even tho I was given the option to have it done These people are awesome I had a remote start installed. I chose to drop the car off the night before even tho I was given the option to have it done at my work place. As soon as the car was ready i was called to let me know it was ready. It was a very rewarding experience. More

Warranty repair - radio My FM radio presets stopped working. Customer service rep Katie Lavoie advised that the radio needed to be replaced. I made the follow up appointme My FM radio presets stopped working. Customer service rep Katie Lavoie advised that the radio needed to be replaced. I made the follow up appointment and the radio was replaced under warranty - fast efficient, no hassle, excellent customer service!!! More

Oil Change I brought my Jeep Wrangler in for a tune-up. At that time they found that I had an oil leak, and it had been leaking for awhile. Luckily, it was cov I brought my Jeep Wrangler in for a tune-up. At that time they found that I had an oil leak, and it had been leaking for awhile. Luckily, it was covered under warranty. They had the part in the shop and was able to repair it while I waited, Couldn't have been happier! More

Two hour oil change They recommend an air filter change for $109.00. I did it myself in 10 minuets- the filter cost $18.00. Stop stiffing your customers! And I thought They recommend an air filter change for $109.00. I did it myself in 10 minuets- the filter cost $18.00. Stop stiffing your customers! And I thought the closing sale was disrespectful- wait till you sit through the two-hour oil change. More

Worst dealership I’ve ever dealt with. I made an appointment for a new tire and the woman I spoke to told me my tires were covered under warranty but when I got there, that wasn’t the case. I made an appointment for a new tire and the woman I spoke to told me my tires were covered under warranty but when I got there, that wasn’t the case. Central also did a recall on my car, they told me it was quick and would take 20 minuets. I sat there for 3 1/2 hours. When my car was “all set” I got in and drove a quart mile and a bunch of lights came on and my car was idling way to high and at a complete stop was about to bog out. I brought it back they ran a diagnostic and told me it was fine. I got back in and my check engine light came on. I felt like they were trying to push me out the door and they weren’t listening to me. I told them to put me in a rental and call me when the figured it out, which they did. The service manager was rude and gave me attitude because I wouldn’t believe her when she said my car was fine. I felt like she was trying to push me out the door. Shawn nagle was the only respectful and helpful person I dealt with. More

Excellent communication and service from Shawn Nagle I have had some continuing issues with my 2011 Jeep Grand Cherokee. Shawn and Lionel have been working with me to correct them. I'm confident they I have had some continuing issues with my 2011 Jeep Grand Cherokee. Shawn and Lionel have been working with me to correct them. I'm confident they will continue do so with the least expense to me. More

Satisfied customer Norwood dealership was a great experience. Very friendly staff. Jessica was very efficient. Will return for another oil change. Jessica entered my Norwood dealership was a great experience. Very friendly staff. Jessica was very efficient. Will return for another oil change. Jessica entered my information and made me feel worry free. More

Good service. I came in for a tire rotation and a oil change. I was in and out in a hour with no issues. Thank you for acknowledging my appointment time. I came in for a tire rotation and a oil change. I was in and out in a hour with no issues. Thank you for acknowledging my appointment time. More

Not a bad experience Went for an oil change and was told I had my tires rotated but the pressure gauges for each tire seem to be the same from when I bought it in! So I’m Went for an oil change and was told I had my tires rotated but the pressure gauges for each tire seem to be the same from when I bought it in! So I’m not sure if the tires were rotated. More

Saturday In and our fast, and they remembered my Wave benefit too. Comfortable waiting area and free coffee is nice. i am a high mileage driver, so I’m here of In and our fast, and they remembered my Wave benefit too. Comfortable waiting area and free coffee is nice. i am a high mileage driver, so I’m here often. More