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Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,129 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,129 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
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September 15, 2019
Oil change and tire ratation. It took to long to do the job I have a appointment at 10:00 a.m I arrived at 10:05 And my car was given to me at 1:30. It took to long to do the job I have a appointment at 10:00 a.m I arrived at 10:05 And my car was given to me at 1:30. More
by santilui
Verified CustomerEmployees Worked With
Teri Cornelius
September 11, 2019
Success Ray Lopez is an experienced advisor with a wealth of knowledge. I like him because he rememberers his customers and know how to treat them. Ray Lopez is an experienced advisor with a wealth of knowledge. I like him because he rememberers his customers and know how to treat them. More
by TTillson
Employees Worked With
Ray Lopez
September 06, 2019
Excellent Service Eli is an excellent service advisor. He is efficient and listens to all your requests no matter how many customers he is dealing with. Paul is my Eco Eli is an excellent service advisor. He is efficient and listens to all your requests no matter how many customers he is dealing with. Paul is my Ecodiesel guru mechanic. Cissy and I travel over 80,000 miles a year and he is ever vigilant in keeping our truck safe beyond all my requested maintenance. ????? More
by RUSSELLSANDERLIN
Employees Worked With
Paul, a great mechanic always servicing with detail to perfection.
September 05, 2019
Professional and Hospitalable Great staff Hospitalable and courteous. Shawn provided rapid attention and recommendation to my vehicle's issue and provided the best and fastest solu Great staff Hospitalable and courteous. Shawn provided rapid attention and recommendation to my vehicle's issue and provided the best and fastest solution to the problem. My vehicle is oprating with great performance. Thank you very much for your service. More
by HellCat50
Employees Worked With
Shawn, Ray Lopez, Nick
September 01, 2019
Excellent Eli, from the service department was very professional and has a great attitude. Eli took care of my concern and did a nice job explaining what their Eli, from the service department was very professional and has a great attitude. Eli took care of my concern and did a nice job explaining what their going to do and will call me. Thank you, Eli. I will be back again More
by Rrivera_1957
Employees Worked With
Eli Lara
August 14, 2019
Great service Service took just over an hour. Delighted to use coupon for oil change. Service tech text me when all completed. Will definitely be returning with all Service took just over an hour. Delighted to use coupon for oil change. Service tech text me when all completed. Will definitely be returning with all our Dodge vehicles for service. More
by abreen0
Employees Worked With
Eli Lara
August 13, 2019
Excellent Ray was amazing. His level of experience is amazing and very helpful. It’s nice to have such knowledgeable and friendly service when I come here. He i Ray was amazing. His level of experience is amazing and very helpful. It’s nice to have such knowledgeable and friendly service when I come here. He is my guy. And this will continue to be my service center. More
by sgonsalves0
Employees Worked With
Ray Lopez
August 11, 2019
Service - Great customer service Robert was a rock star in getting my Durango sorted out on 2 different occasions recently in a very timely and customer centric manner. Wet good at e Robert was a rock star in getting my Durango sorted out on 2 different occasions recently in a very timely and customer centric manner. Wet good at explaining issue and working with insurance coverage. More
by kprilo66
Employees Worked With
Robert Kidwell
August 11, 2019
Great professional service I was on vacation and contacted Shawn to help me with an issue with my Wrangler. He was fantastic, didn't try to oversell me and got the issue address I was on vacation and contacted Shawn to help me with an issue with my Wrangler. He was fantastic, didn't try to oversell me and got the issue addressed in the time frame promised. Cant say enough good things about my experience with the service center here. More
by Szafranski
Employees Worked With
August 11, 2019
A little unhappy this visit!! I’m on my 3rd Ram and have been coming here for sales and service for the past 11-12 years. This was by far the worst service experience I’ve had here I’m on my 3rd Ram and have been coming here for sales and service for the past 11-12 years. This was by far the worst service experience I’ve had here. I’m used to the pace being a little slow, but I don’t mind that too much because the work is thorough and I only ever take my trucks to the dealer. This time I had an 9:20 appt. I had to wait until just abt 10 before I was seen. Geo the service associate was nice, I have no issue with him. I needed a new battery(another story), oil change and tire rotation. 1-1.5 hours is what I figured. At 12 no one had done anything to my truck, Geo was busy with another customer so I asked another guy what was taking so long with my truck. We went into the shop for a few, then came back and said Geo was going to go check on it for me. I go back to the waiting room and finally I see activity around my truck. Hour or so later it’s done. I pay, the porter washes it and pulls it around. I go to get in and my wheel lock isn’t in the truck, ask the porter, he goes to find it. I am always confident in the service and never check the work. I looked at my bill and there is no Saftey check attached. I decide to pop the hood while waiting for the porter to come back, my battery cover is missing, the grey material around the battery is torn and not replaced, I can tell by the dust under the hood and on the caps that my fluids may not have been filled, sure enough they aren’t. Now I’m pissed because I just dropped $288 and the work was not completed. I know your standard is to have a second tech verify that all the work was completed. Obviously it was not. Needless to say, I do not have a high level of confidence that all the other work was completed correctly. My saftey sheet is a generic print out and not the form I am accustomed to receiving. More
by FHarris
Employees Worked With
