Central Florida Chrysler Jeep Dodge Ram - Service Center

Had an oil change and recall I arrived without an appt as I wad told if I came in before 11 a.m., I would not need one. Ray was my Service Advisor and he was very pleasant. I arrived without an appt as I wad told if I came in before 11 a.m., I would not need one. Ray was my Service Advisor and he was very pleasant. More

Very quick and efficient. They were able to take me right in and did the oil change and tire rotation in less than an hour. It was very convenient. They were able to take me right in and did the oil change and tire rotation in less than an hour. It was very convenient. More

Teri was wonderful and very attentive. Customer service was excellent especially my rep Teri. Had a complicated problem that took some time to diagnose. Arranged a rental with no issues. Al Customer service was excellent especially my rep Teri. Had a complicated problem that took some time to diagnose. Arranged a rental with no issues. Although it took multiple days to find the problem she kept in contact and we were able to duplicate the issue More

Ram leak Justin and Ray were very professional and helpful. Very knowledgeable and very friendly. I would recommend them to anybody that would need assistance Justin and Ray were very professional and helpful. Very knowledgeable and very friendly. I would recommend them to anybody that would need assistance in service. More

Great Service I took my car into for recalls and some other stuff, at first no one get in to my car and ask what I need, I have to get out the car, walk around, wai I took my car into for recalls and some other stuff, at first no one get in to my car and ask what I need, I have to get out the car, walk around, wait next to my car but nothing, I have to go inside and actually ask someone to help me. After a while of looking I ask a service guy, Justin, he took the time to walk to the car and get the stuff needed, after review the recalls he told about a noise from the engine, and told me that something was going on, when I purchase my car I purchase all warranties, and he took the time to see if the problem with the was cover by it, great service from his part. After a couple days the insurance have not answer his calls and I was in a rental, then finally at end of day on Friday told me that the warranty would cover all mechanical issues. Went to pick up my car on Monday, car was ready and Justin told me all what was done, I decide to give a test drive but not all was fixed, took the car to Justin, he call the mechanic, do some extra test and I have to leave my car and pick in the afternoon, I was not able so went on Tuesday morning but car was not ready, finally they text me back around noon that car was ready, did a test drive and finally problem fix. Justin just work his xxx on this car, the warranty in my opinion was a nightmare, he did what he can to pull this job and get the problem resolved, this guy deserve a gold medal. Thanks Justin definitively will be back if all the service guys are like him. Thanks again More

Goo is amazing The stuff make my life easy Get in Get out Easiest service in Orlando Gio was so friendly The loaner was amazing The dealer is very clean The stuff make my life easy Get in Get out Easiest service in Orlando Gio was so friendly The loaner was amazing The dealer is very clean More

Great service Teri was very accommodating and friendly and the mechanics resolved our issues professionally and in a timley manner. I recommend Central Florida Chry Teri was very accommodating and friendly and the mechanics resolved our issues professionally and in a timley manner. I recommend Central Florida Chrysler Jeep Dodge Ram for anyone with these brand of vehicles. More

Very pleased. Justin was our service rep this visit. He seems honest, forthright and thorough. In the past I have been less than pleased with the service I received Justin was our service rep this visit. He seems honest, forthright and thorough. In the past I have been less than pleased with the service I received at CF CDJ. My hope is that Justin is representative of the customer service we can expect in the future. Thank you Jon Hoff More

Slow service and overpriced When the appointment was made I immediately started receiving phone calls, texts and emails about buying a new car or selling mine. Over kill at its b When the appointment was made I immediately started receiving phone calls, texts and emails about buying a new car or selling mine. Over kill at its best! I’ve had enough and probably won’t come back to the dealership ever again. A complete nuisance in the last 48 hours! Please stop immediately. The employee i dealt with was very nice. None of this was his fault. There is no sense of urgency. More

Excellent Service I called and scheduled an appointment for a noise my vehicle was making. I arrived a few minutes late and was greeted by Justin, I explained I was lat I called and scheduled an appointment for a noise my vehicle was making. I arrived a few minutes late and was greeted by Justin, I explained I was late and without hesitation he began to assist. He was personable, knowledgeable and made me feel like I was making a good decision with selecting this particular dealership to service my vehicle. Justin, provided me options, I wasn’t aware I had he explained what my warranty may or may not cover, the time frame if I decided to go with the dealership for my repairs. I decided to proceed with repairs he then walked me over so that I can get a rental and advised before any maintenance is started he would follow up with me to advise on pricing. My interaction with Justin was the definition of EXCELLENT CUSTOMER SERVICE ! From start to finish he exceeded my expectations he made this visit as simple as possible. Thank you ! More