Central Florida Chrysler Jeep Dodge Ram - Service Center

Service Great service, my advisor Justin was great, very friendly I would definitely go back. Waiting room very clean . Took care of me quickly. I would defin Great service, my advisor Justin was great, very friendly I would definitely go back. Waiting room very clean . Took care of me quickly. I would definitely buy another vehicle from them. More

Oil change It was a nice experience coming in for the first time to get oil change. Eli was helpful & efficient in getting me in and out. Thank you It was a nice experience coming in for the first time to get oil change. Eli was helpful & efficient in getting me in and out. Thank you More

Auto repair Twice I've experienced need of emergency auto repair while in Orlando. Both times Teri Cornelius has come to my rescue explaining the issues thoroughl Twice I've experienced need of emergency auto repair while in Orlando. Both times Teri Cornelius has come to my rescue explaining the issues thoroughly and over seeing the repairs got done in a timely matter. I had been to two other dealerships trying to get an issue corrected to no avail...Teri got it not only corrected but has gotten not only my jeep but my husband's jeep on a maintenance program. We are both more than willing to drive the two hours it takes to get there for her service. More

All in a day's work I came in on a busy Saturday but they took care of everything I needed and recommended some other beneficial services and programs. Justin was my serv I came in on a busy Saturday but they took care of everything I needed and recommended some other beneficial services and programs. Justin was my service advisor and he was very professional, knowledgeable, and personable. More

Good Service Good service. Wait was a little long. But it was three hours from intake to delivery. Had recall work on engine fan and replacement of passenger door Good service. Wait was a little long. But it was three hours from intake to delivery. Had recall work on engine fan and replacement of passenger door handle. Door handle was replaced 11 months ago by this center and it fell off again, hoping this doesn’t become a repeating issue since it has happened twice now. Ray was friendly and too the point. More

Recall Repair The personnel was nice. I went in for 2 recalls my jeep had. I made an appt ahead and the morning I was to go in, I called for a later appointment a The personnel was nice. I went in for 2 recalls my jeep had. I made an appt ahead and the morning I was to go in, I called for a later appointment and was told i did not have one regardless the very nice representative made one for the same day. I drove in and a kind man greeted me. I had to wait like 15 min before someone came to try to check me in then another 5 or 10 min of wait until the service advisor Ray came to me. Ray was nice and immediately looked at what was needed. I also told him about a noise with my a/c and he knew what it was and also told me I needed to replace the filter. He also took a look around and noticed I had a nail on my tire and made a recommendation. The service was done but I waited about 5 hours until they were finished which for me was a bit much. My overall experience was positive. The area they should improve is the waiting and to find a way to keep the customer informed as the progress on the repair and how much more time it will take. I was hungry and if I had known i would have taken an uber or have someone pick me up. My overall experience was positive and I will return as my a/c still needs to be repaired. More

Oil change and tire ratation. It took to long to do the job I have a appointment at 10:00 a.m I arrived at 10:05 And my car was given to me at 1:30. It took to long to do the job I have a appointment at 10:00 a.m I arrived at 10:05 And my car was given to me at 1:30. More

Success Ray Lopez is an experienced advisor with a wealth of knowledge. I like him because he rememberers his customers and know how to treat them. Ray Lopez is an experienced advisor with a wealth of knowledge. I like him because he rememberers his customers and know how to treat them. More

Excellent Service Eli is an excellent service advisor. He is efficient and listens to all your requests no matter how many customers he is dealing with. Paul is my Eco Eli is an excellent service advisor. He is efficient and listens to all your requests no matter how many customers he is dealing with. Paul is my Ecodiesel guru mechanic. Cissy and I travel over 80,000 miles a year and he is ever vigilant in keeping our truck safe beyond all my requested maintenance. ????? More

Professional and Hospitalable Great staff Hospitalable and courteous. Shawn provided rapid attention and recommendation to my vehicle's issue and provided the best and fastest solu Great staff Hospitalable and courteous. Shawn provided rapid attention and recommendation to my vehicle's issue and provided the best and fastest solution to the problem. My vehicle is oprating with great performance. Thank you very much for your service. More