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Central Florida Toyota

Orlando, FL

4.8
1,104 Reviews

11020 S Orange Blossom Trail

Orlando, FL

32837

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Showing 1,104 reviews

March 11, 2020

Es un lugar excelente para hacer su compra de auto, y para dar su mantenimiento, es rápido y preciso. Gracias a todos, son muy amables, los recomendaría a mis amistades. More

by Rosa
Recommend Dealer
Yes
Employees Worked With
Jesús Amaya, Edwin Reyes
Mar 11, 2020 -

Central Florida Toyota responded

Congratulations on your car, Rosa! We're delighted to find your shopping experience has been so excellent. Let us know if we can assist you again with anything else. We are here to help.

March 10, 2020

I have been going to this dealer for the past 13 and the service ALWAYS is great, fast and personalize. All Staff is very professional and attentive. More

by jkercado12
Recommend Dealer
Yes
Employees Worked With
Vinson Cernuto, Sean Weaver
Mar 11, 2020 -

Central Florida Toyota responded

Thanks for sharing your service experience. We're glad you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 09, 2020

JP was so helpful and listened to all my questions and answered them all extremely intelligently! I have never had such a positive experience at a car dealership in my life. I will go back to this dealer More

by K_lamppin1
Recommend Dealer
Yes
Employees Worked With
My finance guy, not sure of his name. Also great!
Mar 09, 2020 -

Central Florida Toyota responded

That is such wonderful news. Thank you for allowing JP to assist you with your needs. We look forward to seeing you again.

March 08, 2020

I have done business with this dealership over 25 years and I will never change dealerships. I also own Chevys and I bounce from dealership to dealership but Central Florida Toyota is my number one car dea More

by campcomati
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
Mar 09, 2020 -

Central Florida Toyota responded

Thank you for the positive feedback! We are happy to know that you are a loyal customer and to know that Cirri is helpful during your visits. We truly value your business and we hope to see you again soon!

March 06, 2020

Good. Dependable.courteous. Sam V. I speak to him directly. I prefer direct contact. Bad experience when I made appointment through service switchboard. Sam is great! More

by No body
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Mar 06, 2020 -

Central Florida Toyota responded

Thank you for sharing your review! We're glad to hear that Sam was so helpful, although we're concerned to hear that our switchboard didn't meet your expectations. We'll be sure to pass along your feedback to our management team - we're always trying to make improvements. We appreciate your business, please let us know if there's anything else we can do for you!

March 05, 2020

Cirri is amazing and efficient, she takes care of me every single time. I sent my mom there so she can take care of her because I knew she wouldn't get taken advantage of because my mom has always b More

by ELIZABETH RUCKMOORE
Recommend Dealer
Yes
Employees Worked With
Cirri Pierce
Mar 06, 2020 -

Central Florida Toyota responded

Thank you for your glowing review of Cirri, Elizabeth! We can't wait to let her know how pleased you and your mother both are with her service. You both are welcome back at any time.

March 05, 2020

Sam was very good except mechanic forgot to check and fix cable on under carriage that makes noise. Dealership is clean and very friendly nothing like my visits to Universal Nessian.. More

by bert0114
Recommend Dealer
Yes
Employees Worked With
Sam Vaccaro
Mar 06, 2020 -

Central Florida Toyota responded

Bert, We're glad that you had a good experience with us! I'm concerned to hear that we didn't complete the repairs you were expecting, however. Given the opportunity, I would like to speak with you about your experience. Please email me at mlarabee@penskeautomotive.com. We hope to see you again! Thank you, Matt Larabee General Manager Central Florida Toyota

March 04, 2020

They’re always extremely helpful, and they provide excellent customer service! They always go out of their way to make every visit a pleasant one. More

by mgmeyer221
Recommend Dealer
Yes
Employees Worked With
Gonzalo Ostolaza
Mar 04, 2020 -

Central Florida Toyota responded

We always want to do what we can to ensure that our guests are happy. Thank you for your feedback. See you again in the future!

March 04, 2020

The atmosphere was filled with happy people. The movie being viewed was excellent, all was restful, and staff very professional. An excellent experience for me. More

by gladys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar was an excellent representative of the Toyota and kept me informed every step of the process! No surprises at the end, this was excellent service on his part.
Mar 04, 2020 -

Central Florida Toyota responded

Gladys, Thank you for taking the time to share your feedback for our team members. We're glad to know you enjoyed your service visit. Let us know if we can do anything else for you. We are here to help!

March 04, 2020

The mechanic Manny was a great tech in advising me of the issues that were going on with my truck and did awesome in advising and recommending needed services. I really appreciated his help!! Also, Heetaj w More

by noellopez21
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 05, 2020 -

Central Florida Toyota responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and with the help of Manny and Heetaj. We look forward to any future visits!

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