
Central Florida Toyota
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 1,104 reviews
Prisilla and Laura was excellent, faster and great. Great team, find what I was looking, thank you for a wonderful experience I’m happy 😃 with everything. team, find what I was looking, thank you for a wonderful experience I’m happy 😃 with everything. More
I think is one of the bets tollota dillers for its staff and installations, there is a good space to maje bussines and can tall Si tu the people and installations, there is a good space to maje bussines and can tall Si tu the people More
Mr Felix Oquendo muy buen vendedor, me ayudó, buscó alternativas hasta q me aprobaron mi carrito, Sra Pupo muy atenta y explico todo muy bien, estoy muy contenta con Toyota Central Florida. alternativas hasta q me aprobaron mi carrito, Sra Pupo muy atenta y explico todo muy bien, estoy muy contenta con Toyota Central Florida. More
Bad Service experience I brought my Toyota Highlander for Maintenance, it was having the yellow light on and the message need maintenance soon. The Oil was changed and the b I brought my Toyota Highlander for Maintenance, it was having the yellow light on and the message need maintenance soon. The Oil was changed and the battery was replaced (my car is under the 60,000 miles warranty), they charge me $237.00 which I paid. When I arrived home the light came back and I received an email with the bill attached, the total amount was $221.00 less than the amount I paid at the dealer. I called the service department and after more than a hour waiting the person who pickup the phone said he couldn't help me. I told him I wanted to talk to a Manager and he put me in hold for a while, then he told me that no Manager was available, so they will call me back, they never did. I called next day and finally I spoke with Sam, he was very helpful and resolved the issue with the amount differential so he gave a credit for next time visit. Thank you Sam for your help, I am very appreciate it. More
Zero negotiations skills Shopping for a new car. Salesperson Edwin H Reyes. Cons: 1) Bad bad sales skills. When I said to them how much I want to discount off from the car, Shopping for a new car. Salesperson Edwin H Reyes. Cons: 1) Bad bad sales skills. When I said to them how much I want to discount off from the car, they start acting crazy, laughing, and saying is not possible lol. I know it's not, that's why you need to negotiate. But they completely have "0" knowledge about negotiations. Of course I left to other dealership lol, who knows how to talk the "price". When I left they start calling me about discount, lol. You had to do it while I was in the office not when I already sitting in another dealership; 2) Weird action of hiding the names, lol. When I talk to salesperson Edwin, came up other guy I guess was a manager, who also doesn't know how to speak/negotiate with a customers. So after I left I asked the Edwin what's was others guys name, he said he cannot tell me that. I told him, that I'm not even willing to negotiate the price if he hiding the names, he simply said ok. Lol, such a horrible sales acts. Not recommending this place! More
This is my 8th car from Toyota, and the reason why I always go back to them is because “CUSTOMER SERVICE” is always excellent. Last night Mr. Ed Pearson helped us and his customer service was on point, always go back to them is because “CUSTOMER SERVICE” is always excellent. Last night Mr. Ed Pearson helped us and his customer service was on point, very helpful, courteous, understanding, knowledgeable had answers for every question we asked. I give him an A++++. Thank you Mr. Ed Pearson and the rest of the Toyota sales and finance crew for making my son happy..😊👍🏼 More
Thanks so much to Cirri Pierce for the help she definitely do much more than I could imagine I will recommend her I will return with my other truck definitely do much more than I could imagine I will recommend her I will return with my other truck More
Santiago got my vehicle repaired in less an hour!! Awesome service experience!! Great prices! I would recommend to any TOYOTA Owner. I’ll come back. Awesome service experience!! Great prices! I would recommend to any TOYOTA Owner. I’ll come back. More
Cirri Pierce always provides a quality experience at Toyota with her honesty, direct communication, efficiency and productive character. She is a trustworthy per always provides a quality experience at Toyota with her honesty, direct communication, efficiency and productive character. She is a trustworthy person and a person of integrity, which is rare in car service at a dealership. She is always kind, thoughtful, realistic, concerned, timely, responsive, humble and calm in her demeanor, willing to patiently answer any questions you have, and very good at explaining the issues with your car in layperson terms. She has been serving my family since I was about 5 years old (and I am now 28 years old). We can always count on her and have trusted her with our cars for over 20 years at Toyota. We recommend her to everyone we know that has a Toyota and tell family and friends to specifically ask for Cirri when they go to Central Florida Toyota. Not sure what we are going to do when she is no longer at Central Florida Toyota. To us, she is truly the face of Toyota! I was so excited to hear she received the employee award and got to travel to Japan. No one is more deserving of it than her! More