
Central Florida Toyota
Orlando, FL
Filter Reviews by Keyword
By Type
Showing 1,104 reviews
I was in and out relatively quickly. Everyone was very amiable and professional, however not over-friendly. I liked that since I have experienced very over-friendly, bothersome, and pressuring employees amiable and professional, however not over-friendly. I liked that since I have experienced very over-friendly, bothersome, and pressuring employees at other dealerships in town! Thanks for a great car-buying experience! More
The sales person was very straight forward. He did not play any little tricks or mind-games to get you to buy. You tell him what you want and he will do everything in his power to accommodate that for you play any little tricks or mind-games to get you to buy. You tell him what you want and he will do everything in his power to accommodate that for you. He knew what he was doing and was always focused on you not what he was getting. More
I found David to be very professional,friendly and straight forward in our price negotiations. He seemed to actually strive to arrive at a fair price for both me and the dealer. Of course I would hav straight forward in our price negotiations. He seemed to actually strive to arrive at a fair price for both me and the dealer. Of course I would have preferred a lower,out of pocket price while the dealer I'm sure woud have preferred a higher price. When our neogiations hit a impass I requested a copy of the dealer invioce, on the vehicle, which he produced. All in all I left the dealership, with my new car and a very favorable impression, about the purchase More
What can I say Dave bent over backwards to close the deal. The car was at a sister dealership and needed to be delivered,Dave made sure that the car was deleivered on time in fact it was earlier than pr deal. The car was at a sister dealership and needed to be delivered,Dave made sure that the car was deleivered on time in fact it was earlier than promised. Nice experience. More
Great initial internet quote on the new vehicle - dealer fee a lot higher but still decent. However, first trade quote was WAY low and, when challenged was met with a very aggressive tirade including "it's fee a lot higher but still decent. However, first trade quote was WAY low and, when challenged was met with a very aggressive tirade including "it's worth what it's worth" and "tell me what you want for it and I'll ask, I don't care, I get $100 for the sale no matter what the price"! Only when we got up to leave did he offer to take it back for review, and miraculously came back with an offer increased by $4500! Interesting because he initially pointed us towards Autotrader instead of kbb and the "revised" trade was exactly where they were! So why mess around and try to get me for $4500 less? We went to another dealer next day and bettered the deal on new and got $29k for the trade! Overally we saved over $6k by leaving CF Toyota. Wasn't close to where we needed to be so we left but I don't know why it was taken so personally by Ed. My Wife (who was with me) told me as we left that she felt uncomfortable at Ed's reaction and was pleased we were leaving and not buying from him as she thought he was overly aggressive and attempting to intimidate. Be careful about the impartiality of reviews on this site. They refer you to it in their e mails! More
On Saturday i visited Central Florida Toyota and had an appointment with Ed Pearson the internet sales manager. He was both helpful and friendly. Considering it was raining lightly he still took me out in appointment with Ed Pearson the internet sales manager. He was both helpful and friendly. Considering it was raining lightly he still took me out in the lot and braved the rain to find me a car. He was up front and honest and told me which vehicles were 'rental' trades. We searched for a vehicle that had the options I wanted and price range I suggested. We were unable to find any meeting my requirements that day. He then took my name and contact info and said he would call his buyer and give them my spec's and get me what I wanted an the price I wanted. He said he'll be calling me tuesday after he find the car at auction or as a trade in. This completely blew me away given the treatment I got at other dealerships this weekend. Ill be waiting for his call and would definitely buy from this Dealer in the future. More
Good dealer. The price was right, the service super excellent. Customer service was very good. The best dealer in Central Florida. They have a good selection for all prices and tastes. excellent. Customer service was very good. The best dealer in Central Florida. They have a good selection for all prices and tastes. More
David was such a blessing to our family, he went over and beyond to make us feel and comfortable and helping us walk out with a brand new Toyota sienna.. He explained everything in detail and even got our ch beyond to make us feel and comfortable and helping us walk out with a brand new Toyota sienna.. He explained everything in detail and even got our children involved when showing us the car.. He explained it not only to us but to my children as well.. And I thought that was really important as a sales person to involved the whole family. Our experience in Toyota and with David was beyond excellent.. David is my sales person for years to come..thanks David.. God bless you. More
My wife and I purchased an '06 RAV4 from a Toyota dealership up north and recently moved to Orlando. We also bought the extended warranty to 100,000 miles. Our stereo decided to blank out on us, so w dealership up north and recently moved to Orlando. We also bought the extended warranty to 100,000 miles. Our stereo decided to blank out on us, so we took it in. The first "new" stereo they installed was cracked all the way across the face. The second one they installed wouldn't play CD's in it. Now (counting the original) we've had our fourth stereo installed... Along the way of taking out and putting in new ones, they managed to crack the panel for the heating and cooling . Quoting the service manager "... pure carelessness on our part..." Additionally with the ventilation system, the knob for directing air flow won't move off of Defrost. I can break it lose from time to time, but my wife cannot. So on hot FL days her air conditioning blows only on the windshield, which quickly pulls moisture to it. The warranty we purchased does nothing for us. They've re-aligned the gears twice now in the knob and even today it got stuck again in the parking lot before leaving. The Toyota "inspectors" have denied the claim. So we are supposed to keep bringing it back in each time it sticks to be assessed by the inspector again for the claim. Having a vehicle with a warranty and items listed as covered are being denied is disheartening to the Toyota name. My family has had Toyota's for years and never have had such a hard time dealing with a dealership. More
The service was great. The sales person was courteous and treated me with respect. I would highly recommend this dealer to my friends and family. Thank you very much treated me with respect. I would highly recommend this dealer to my friends and family. Thank you very much More