Central Valley Automotive

Central Valley Automotive responded

Thank you for sharing your fantastic experience at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that Ruminder and Anthony provided you with exceptional assistance and helped you secure a great deal on a Jeep Cherokee. Ruminder and Anthony are valuable members of our team, and it's wonderful to know that their helpfulness contributed to your satisfaction. We're glad that they went above and beyond to ensure you had a positive car-buying experience. We truly appreciate your loyalty and look forward to serving you again for your next vehicle purchase. If there's anything else we can assist you with in the meantime, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we can't wait to assist you with your future automotive needs.

Central Valley Automotive responded

Thank you for sharing your concerns regarding your recent experience with Jeff, our General Manager. We apologize for any frustration or inconvenience caused during the financing process. At Central Valley Chrysler Jeep Dodge RAM, we strive to provide our customers with competitive financing options based on their individual credit profiles. We understand the importance of transparency and ensuring that our customers are fully informed about their financing choices. We apologize if you felt that our approach did not meet your expectations. Our goal is to provide the best possible rates for our customers, and we work with a variety of banks and credit unions to secure financing options. We value our customers' loyalty and always aim to provide the highest level of service. Your feedback is important to us, and we take your concerns seriously. We will review your feedback with our team to ensure that we are continually improving the customer experience. Thank you for bringing this to our attention, and we apologize once again for any inconvenience caused. We value your business and remain committed to providing the best possible service.

Central Valley Automotive responded

Thank you so much for sharing your positive experience with us! We appreciate your 5-star review and are thrilled to hear that Humberto provided you with exceptional service during your visit to Central Valley Chrysler Jeep Dodge RAM. It's fantastic to know that Humberto went above and beyond to assist you in finding the right vehicle and even explored options beyond our own inventory. We take pride in our team's dedication to ensuring our customers' needs are met, and we're delighted that Humberto's suggestions were valuable to you. While we understand that personal reasons prevented a deal from being made, we are glad to hear that you intend to work with Humberto in the future. He will be thrilled to continue assisting you when you return to our dealership. Thank you for considering Central Valley Chrysler Jeep Dodge RAM for your automotive needs, and we look forward to serving you again whenever you're ready. If you have any questions or require further assistance, please don't hesitate to reach out.

Central Valley Automotive responded

Thank you for taking the time to leave your 4-star review of your experience with our sales and service teams at Central Valley Chrysler Jeep Dodge RAM. We appreciate your feedback and want to express our gratitude for acknowledging our great teams. We apologize for any inconvenience caused by the issues you encountered with your certified vehicle. While our goal is to ensure the highest quality standards for all our vehicles, sometimes unforeseen issues may arise. We understand the importance of transparency and providing our customers with reliable vehicles. Your suggestion regarding obtaining an independent inspection on certified vehicles is valuable, and we encourage our customers to take this step to gain additional peace of mind during the car-buying process. We will also review our internal processes to see if there are any areas for improvement to minimize such issues in the future. If you have any specific concerns or if there's anything we can do to assist you further with the issues you mentioned, please don't hesitate to reach out to our service department. We are committed to resolving any outstanding issues and ensuring your complete satisfaction. We appreciate your feedback and the opportunity to improve. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we hope to have the chance to serve you again in the future, providing you with an even better experience.

Central Valley Automotive responded

Thank you for your fantastic review and for choosing Central Valley Chrysler Jeep Dodge RAM once again! We appreciate your continued trust and loyalty to our dealership. We're thrilled to hear that our friendly and knowledgeable staff has made a positive impression on you. At Central Valley, we strive to provide exceptional service and ensure that our customers have a great experience. We're delighted that our team has consistently met your expectations, leading you to purchase three vehicles from us. We're honored to have earned your trust and loyalty. When you're ready for your next vehicle, we'll be more than happy to assist you once again. Our team is dedicated to helping you find the perfect vehicle that suits your needs and preferences. Thank you for your kind words and for being a valued customer. We look forward to serving you in the future and providing you with another outstanding car-buying experience.

Central Valley Automotive responded

Thank you for your wonderful review! We're thrilled to hear that Nasir Salehzada provided you with a pleasing and exceptional experience at Central Valley Chrysler Jeep Dodge RAM. We take pride in our team's dedication to ensuring customer satisfaction, and it's fantastic to know that Nasir's assistance made a positive impact on your car-buying journey. We greatly appreciate your continued trust and loyalty as a returning customer. Your decision to purchase the first Hornet on the lot is truly appreciated, and we're glad that we could assist you in finding the perfect vehicle. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help and ensure that you have a great ownership experience with your new Hornet. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM. We value your business and look forward to serving you again in the future.

Central Valley Automotive responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Phil did a great job assisting your dad and made the process simple and easy for him. At Central Valley Chrysler Jeep Dodge RAM, we strive to provide exceptional customer service, and we're glad that Phil was able to meet your expectations. We understand that buying a car can sometimes be overwhelming, and we're delighted to know that Phil made the experience smooth and hassle-free for your dad. We appreciate your kind words and thank you for choosing Central Valley. If you or your dad have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help. Once again, thank you for your feedback, and we're glad we could assist your dad. We look forward to serving you both in the future.

Central Valley Automotive responded

Thank you so much for leaving us a wonderful review! We're thrilled to hear that Humberto provided you with exceptional service and made the process of getting your uncle's dream truck a lot smoother. It's fantastic to know that he was not only helpful but also brought some humor to the experience. At Central Valley Chrysler Jeep Dodge RAM, our team is dedicated to ensuring that our customers have a positive and enjoyable car-buying journey. We're glad that Humberto answered all your questions and went the extra mile to assist you. We'll make sure to pass along your kind words to him. We appreciate your gratitude towards our staff who made it possible for you to get your uncle's dream truck. We take pride in helping our customers find their perfect vehicles and making their dreams come true. If you or your uncle have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM, and we hope your uncle enjoys his dream truck to the fullest!

Central Valley Automotive responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Phil took very good care of you and listened to your car needs at Central Valley Chrysler Jeep Dodge RAM. It's wonderful to know that he went out of his way to assist you in getting the right car. We take pride in providing exceptional service to our customers, and we're glad that our team's efforts were reflected in your experience. We strive to go above and beyond to meet our customers' expectations, and we're delighted that Phil's service was exceptional. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to ensure your continued satisfaction and help you with any car-related needs you may have. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM. We appreciate your business and look forward to serving you again in the future.

Central Valley Automotive responded

Thank you for sharing your amazing experience with Stephanie at Central Valley Chrysler Jeep Dodge RAM! We're thrilled to hear that Stephanie, as a great salesperson, helped you find your dream car, the 2015 Dodge Challenger RT. We're glad that she made the process enjoyable and successful for you. At Central Valley, we strive to provide exceptional service and ensure that our customers find the perfect vehicle that meets their dreams and desires. We're delighted that Stephanie's assistance exceeded your expectations, and we'll make sure to pass along your kind words to her. We're also glad to know that you had a positive financing experience and qualified for your new car. Congratulations! We're grateful for your trust in us, and we appreciate your gratitude and excitement. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We're here to ensure your continued satisfaction and help you with any car-related needs you may have. Thank you for choosing Central Valley Chrysler Jeep Dodge RAM. We're delighted to have played a part in making your dream car a reality!