Cerritos Dodge Chrysler Jeep RAM

2014 DODGE BY FAR DERRELL MADE THE OVERALL EXPERIENCE EASY. WE BOUGHT FROM THEM BECAUSE OF HIM AND HIS PROFESSIONALISM. THE VEHICLE, THE OPTIONS AND THE PRICE BY FAR DERRELL MADE THE OVERALL EXPERIENCE EASY. WE BOUGHT FROM THEM BECAUSE OF HIM AND HIS PROFESSIONALISM. THE VEHICLE, THE OPTIONS AND THE PRICE WE RIGHT. HE FOUGHT FOR US EVERY STEP OF THE WAY, I WOULD HIGHLY ENCOURAGE ANYONE BUYING TO GO HERE AND DEAL WITH HIM AND HIM ALONE, HE WILL TAKE CARE OF YOU! More

Horrible dealership when using truecars.com A was contact by this dealership after using truecars.com by Thaddeus "Thad" Hilliard Jr. i explained him my situation. He assured me that he can get A was contact by this dealership after using truecars.com by Thaddeus "Thad" Hilliard Jr. i explained him my situation. He assured me that he can get me in the car i want at the amount i want to finance. When i arrived i asked for Thaddeus "Thad" Hilliard Jr. he came out and shook my hand and passed me off to a different salesmen who did not know what i was looking for or my situation, bate and switch for sure. To top it all off they didnt have 1 of the vehicles that they claimed they had 3 hours ago from truecars.com . Then Eddie Neri came in thinking he was the ultimate salesman trying to push me to buy a similar car that I have already with more miles then mine but 2 years newer really. More

New Ram to replace old Ram I have had to recently put in lots of money into my 2002 Ram 1500. After I sent an email I was directed to Trent Hoffman to see if we could make a de I have had to recently put in lots of money into my 2002 Ram 1500. After I sent an email I was directed to Trent Hoffman to see if we could make a deal and stay a Cerritos Dodge customer. Trent was very professional and did indeed help me to get a great deal on the truck. I had seriously thought about going somewhere else after over 30 years of owning Dodge vehicles but after this weekend I think I'll stay with Dodge More

2015 Chrysler 200c Just bought my 3rd car for this dealership. As usual 5 stars for customer service and treatment! Trent Hoffman was my dealer rep and I cannot say anyt Just bought my 3rd car for this dealership. As usual 5 stars for customer service and treatment! Trent Hoffman was my dealer rep and I cannot say anything except he provided me with 5 stars all the way across! More

Military Friendly As a new Airman of the Air Force I needed a new car to drive to my first duty station. As soon as I got their I met Trent a former Marine. He was more As a new Airman of the Air Force I needed a new car to drive to my first duty station. As soon as I got their I met Trent a former Marine. He was more than helpful in going out of his way to make sure I was in the right fit. Everyone was very friendly but Trent went above and beyond what I felt was necessary and that's what I call great customer service. I told all my military buddies to go to him and he'll get them what they need. Wouldn't have worked with anyone else. Thanks Trent A1C Trabue More

New Ram I called Cerritos Dodge and sent several emails regarding a specific 2500 Ram Truck I was interested in and asked them to give me there "rock bottom p I called Cerritos Dodge and sent several emails regarding a specific 2500 Ram Truck I was interested in and asked them to give me there "rock bottom price". When the price was close to acceptable for me I made an appointment to show them I was serious and to show them my trade in, a 2006, 2500 RAM. We haggled a few minutes over the price of the new RAM and the trade in value of my 2006 (you have to expect this at any auto dealership) but when they came with in $500.00 of what I was willing to pay for my " OUT THE DOOR PRICE" we made the deal. Now I don't really care for SALES MEN / WOMEN as most of them have a type A personality and are usually pushy, but I did not have that feeling or experience here, there was no pressure, they were very polite and I felt no pressure. I arrived there at 12:05 PM and drove out at 4:15 in my new RAM Fortunately I was in a position where my trade in was paid for and I was able to cash out the balance, but I did notice as the sales with other customers were going on that were treated the same way I was, with dignity and respect. Thank You Cerritos Dodge. More

My Experience Awesome experience at Cerritos Dodge. The sales team was knowledgeable and friendly. I truly recommend making your next purchase at Cerritos Dodge. As Awesome experience at Cerritos Dodge. The sales team was knowledgeable and friendly. I truly recommend making your next purchase at Cerritos Dodge. Ask for Darrell More

customer service J.C. is tenacious. Trent Hoffman knew his stuff ! Very informative & helpful person. Eric in financing, is very proficient. Overall good experienc J.C. is tenacious. Trent Hoffman knew his stuff ! Very informative & helpful person. Eric in financing, is very proficient. Overall good experience. Will go back More

Rewriting the book on vehicle salesmanship For those who thought visiting a car dealership was a hassle (I was one of them), I have some good news: I had the immense pleasure of meeting Mr. Tre For those who thought visiting a car dealership was a hassle (I was one of them), I have some good news: I had the immense pleasure of meeting Mr. Trent Hoffman at Cerritos Dodge Chrysler Jeep Ram yesterday and let me say this... Selecting my new Jeep was FUN. Trent went above and beyond the call of duty to get us what we wanted and at the price we could afford. But not only that, he took the time to introduce us to the intricacies of all the new, recent additions to the Wrangler. He never pushed us in any way in any direction of his choosing. He made us all feel in control and he was never overbearing. I must HIGHLY recommend you a visit to that dealership, and ask for Trent. He is about as helpful, courteous, and straightforward as it can be. In short, a real professional. More

Great service As I walked onto the car lot Mr. Hoffman attended to me right away. I did not feel pressured in any way. He listened to my needs and got me into the v As I walked onto the car lot Mr. Hoffman attended to me right away. I did not feel pressured in any way. He listened to my needs and got me into the vehicle that I was interested in. I'm now enjoying my new Jeep Grand Cherokee, thank you Mr. Hoffman! More