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Cerritos Dodge Chrysler Jeep RAM

Cerritos, CA

3.8
523 Reviews
At Cerritos Dodge Chrysler Jeep, we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Chrysler, Dodge, Jeep and RAM models and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for that certain Challenger, Wrangler Unlimited, 300, Ram 1500 or Charger? We will do everything it takes to get you the right model equipped with the features you desire!
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18803 Studebaker Rd

Cerritos, CA

90703

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Showing 523 reviews

February 09, 2014

I saw a Chevy Silverado online I was looking for and thought it was too good to be true...I immediately started chatting online with someone that advised me the vehicle was there but the dealership had More

by Shanna2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Macias, Trent Hoffman, Alex (accounting) & Ed Shadow
Apr 04, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Shanna2, Thank you for giving us feedback on your experience. It means a lot to our team that you would recommend us. We work hard and your recommendations lets us know that we are providing great service.

January 24, 2014

Excellent service. We did go to Cerritos Dodge after Excellent service. We did go to Cerritos Dodge after receiving a bad sale service at another dealer. Trent Hoffman and all folks at Cerritos Dodge we More

by vladvanek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
Jan 31, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Vladvanek, Thank you for your feedback. We love to hear that we could make your experience at Cerritos Dodge one that you will never forget! Thank you for taking the time to write this review of Trent. Making sure that our customer's needs are not only met, but exceeded is something we make sure all of our employees strive for. I will let Trent know about the amazing things you had to say about your experience. Make sure that you go and check out our Facebook to get exclusive offers and specials.

November 04, 2013

Phil Hahn and Diego Franco in Sales Dept. were extremely knowledgable, helpful, and nice. Frank Alrez in Finance Dept. explained the contract thoroughly and was nice. More

by OC_Momma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Franco, Phil Hahn, Frank Alrez
Jan 31, 2014 -

Cerritos Dodge Chrysler Jeep RAM responded

Oc_Momma, Thank you for your feedback. We do our best to make sure all of our customers receive outstanding service from the moment they walk in. Please come by and see us again if you have any questions or concerns. Please like us on Facebook for exclusive offers.

October 27, 2013

Best car buying experience ever! A pleasure from start to finish. Trent was great to work with. No hassle, quick paperwork, and no games. Highly recommended! More

by jmqj33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
Oct 28, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Jmqj33, I want to thank you for your feed back. We love to hear that you had a great experience Trent and our dealership. We want to make sure that you went home with the vehicle that you wanted. I will let Trent know that he did a great job with helping you find your vehicle and making you feel comfortable. We are always here to help if you ever have any questions or concerns. Please like us on facebook for exclusive deals.

October 04, 2013

Everyone, especially our salesman, Trent, was exceptional! We were treated fairly and everyone was very friendly. Thank you so much. We will be back to purchase other vehicles in the future! More

by sherry alvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Hoffman
Oct 17, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Sherry Alvarez, Thank you for your feed back. We love to hear that you had a great experience with us. I will let Trent know that he did a great job with helping you find your vehicle and making you feel comfortable. We are always here to help if you ever have any questions or concerns, please feel free to call us or to come on in.

September 28, 2013

Took my husbands car in for service on his Charger. We knew there was an issue with the starter so that was our primary concern. We receive a call from Donald Moreno saying that we needed $1000.00 worth o More

by amdhouser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donald Moreno
Oct 29, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Amdhouser, Thank you for your feed back. The Service Manager and myself would like to apologize to you for any inconvenience. Our Service Manager has pulled your repair order history and Donald to see what occurred. Arman Marukian is our Service Manager, if you have any further questions you can please call him at 562-402-5335 he would explain and break down any concern with you.

September 14, 2013

I am submitting this review to compliment the staff in each process of my car buying experience at Cerritos Dodge, Chrysler, Jeep, Ram dealership. From the moment I stepped on the lot I was greeted with More

by jokomik1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Langkamp
September 05, 2013

Dennis was a pleasure and never pressured me or forced the issue of buying. Best buying experience ever! I dealt with a real professional, who was younger then my son and acted older then my husband.... I More

by Charris14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cid
August 24, 2013

Great experience with JC and Trent, they kept me informed every step of the way. Just picked up my Overland 3 days ago;) Thank you! More

by Jawlyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC and Trent were great to work with;)
Aug 28, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Jawlyon@aol.com, Thank you for your feed back and also letting us know how amazing your experience was with JC and Trent. We do our best to make sure all our customers receive top notch service while at Cerritos Dodge. We love hearing that JC and Trent were able to make your visit pleasant and easygoing. Please come by and see us again if you have any questions or concerns. Enjoy your new vehicle. Remember to go follow us and like us on Facebook to hear about exclusive deals and news for our fans.

July 24, 2013

I dealt with James "JC" Smith in the internet department. The dealership did not have the color in the model and trim combination that my wife wanted in stock, but JC said if we could budge on th More

by fkneefel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James "JC" Smith
Jul 29, 2013 -

Cerritos Dodge Chrysler Jeep RAM responded

Franjo Kneefel,Thank you for your feed back and for letting us know how amazing your experience was with JC Smith. I will let JC know how pleased you were with his outstanding service. Please come by and see us again if you have any questions or concerns were here to help. Remember to follow us and like us on Facebook to hear about exclusive news and deals for our fans.

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