Cerritos Dodge Chrysler Jeep RAM
Cerritos, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:30 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I saw a Chevy Silverado online I was looking for and thought it was too good to be true...I immediately started chatting online with someone that advised me the vehicle was there but the dealership had thought it was too good to be true...I immediately started chatting online with someone that advised me the vehicle was there but the dealership had just closed however he could confirm in the morning if it was still available and he did just that....by 9am we were emailing back and forth and I was sold. It was actually better than I was looking for. I went in after work and they had all the papers ready for me and we did a test drive and signed on all the dotted lines.... Everyone was so friendly and extremely helpful. I will definitely recommend Cerritos Dodge to everyone. Thank You Cerritos Dodge for making my husbands 30th Birthday one he'll never forget. More
Excellent service. We did go to Cerritos Dodge after Excellent service. We did go to Cerritos Dodge after receiving a bad sale service at another dealer. Trent Hoffman and all folks at Cerritos Dodge we Excellent service. We did go to Cerritos Dodge after receiving a bad sale service at another dealer. Trent Hoffman and all folks at Cerritos Dodge we did business with were very professional and patient. We ordered 2014 Jeep Summit 4x4 to our exact specs, and took her ownership after she was manufactured in a few weeks. When you want a Dodge / Jeep --> Go with Cerritos Dodge Jeep! More
Phil Hahn and Diego Franco in Sales Dept. were extremely knowledgable, helpful, and nice. Frank Alrez in Finance Dept. explained the contract thoroughly and was nice. knowledgable, helpful, and nice. Frank Alrez in Finance Dept. explained the contract thoroughly and was nice. More
Best car buying experience ever! A pleasure from start to finish. Trent was great to work with. No hassle, quick paperwork, and no games. Highly recommended! finish. Trent was great to work with. No hassle, quick paperwork, and no games. Highly recommended! More
Everyone, especially our salesman, Trent, was exceptional! We were treated fairly and everyone was very friendly. Thank you so much. We will be back to purchase other vehicles in the future! exceptional! We were treated fairly and everyone was very friendly. Thank you so much. We will be back to purchase other vehicles in the future! More
Took my husbands car in for service on his Charger. We knew there was an issue with the starter so that was our primary concern. We receive a call from Donald Moreno saying that we needed $1000.00 worth o knew there was an issue with the starter so that was our primary concern. We receive a call from Donald Moreno saying that we needed $1000.00 worth of service performed. We decided to not authorize service and took the car to our own mechanic, who we have been going to for 30 years. We provide mechanic with Dodge's recommendations. In the end all we needed was an $18 starter relay replaced. The service department is totally crooked. More
I am submitting this review to compliment the staff in each process of my car buying experience at Cerritos Dodge, Chrysler, Jeep, Ram dealership. From the moment I stepped on the lot I was greeted with each process of my car buying experience at Cerritos Dodge, Chrysler, Jeep, Ram dealership. From the moment I stepped on the lot I was greeted with friendliness and respect. Derek Langkamp was very helpful in showing me each car I inquired, to the model I choose to purchase; from that point he guided me through the nuances of the 2014 Dodge Avenger, in ownership, working out a price with his manager Robert, accompanying me to financing, and to the setup of the car for my personnel driving needs (including hands free driving), and finally driving my new purchase off the Cerritos lot home. It was a pleasure working with Cerritos Dodge, their staff and Derek Langkamp. More
Dennis was a pleasure and never pressured me or forced the issue of buying. Best buying experience ever! I dealt with a real professional, who was younger then my son and acted older then my husband.... I the issue of buying. Best buying experience ever! I dealt with a real professional, who was younger then my son and acted older then my husband.... If you're looking for a vehicle and want the best experience, go see him! More
I dealt with James "JC" Smith in the internet department. The dealership did not have the color in the model and trim combination that my wife wanted in stock, but JC said if we could budge on th department. The dealership did not have the color in the model and trim combination that my wife wanted in stock, but JC said if we could budge on the color he'd make a sweet deal happen. Well, he is a man of his word and was able to get an awesome deal approved on a Town and Country. Too good a deal in my opinion. He was straight to the point with no high pressure tactics. Hopefully he is there in two years when I'm ready for my Ram truck. Financing did take long, but we were done altogether in three hours. More



