Cerritos Dodge Chrysler Jeep RAM

I called and spoke to the Internet dept regarding any I called and spoke to the Internet dept regarding any leftover 2012 Grand Cherokees. They said since they only had like 6 left I would get a great de I called and spoke to the Internet dept regarding any leftover 2012 Grand Cherokees. They said since they only had like 6 left I would get a great deal (YEAH RIGHT) made an appt and went in on a Sunday morning. I asked for " J.C " from the Internet dept. Yeah he came out and greeted me only to set me up with one of those eager salesman outside. Ok so I said to myself let's give it a try. Right away the salesperson started talking about the window sticker price, I told him J.C had told me a different price and I wouldn't pay what was on the window. He said not to worry about it, went for the test drive and right away the salesperson starts talking about if I'm ready right now to buy and we should head back to the dealership to look over my credit report. I told him I was looking first and test driving the car, well that didn't please him ad he told me to head back to the dealership ASAP. WOW really? So we go back to the office ad they start running numbers based on the window sticker. I said no I was told a different price by J.C, that's when they bring in the " sales manager " to let me know that we can work out a deal. Nope no deal here, only a fool would come here and get ripped off. I wouldn't come here if they gave me free oil changes, I really don't know how they stay in business. If you want to get a good deal and don't want to be bothered by pushy salesperson go to GLEN E.THOMAS jeep in Signal Hill. That's where I went the following day and left with a 2012 Grand Cherokee. More

The overall service was decent, and they helped us find the car that we actually were looking for. The color matched, there were accessories that came with that were retry convenient and it was an overall the car that we actually were looking for. The color matched, there were accessories that came with that were retry convenient and it was an overall good experience. More

Came to the dealership yesterday and looked at the vehicle I wanted to purchase but did not have time to work a price so the salesman (Andrew) told me he would send me a price via email. Well I waited vehicle I wanted to purchase but did not have time to work a price so the salesman (Andrew) told me he would send me a price via email. Well I waited until 7:45pm and then went online and requested a price, and approximately 3 minutes later I received a phone call from Gray Silva. Gary answered all my questions and concerns and I told Gary to contact me in the morning due to me getting ready to drive and would not be able to talk. Gary contacted me back in the morning and we made a deal on the price of the vehicle. Over 24 hours later when I was driving to the dealership Andrew finally contacted me back, at which time I told Andrew I was dealing with Gary. Now once I was at the dealership they tried giving me back to Andrew who I did not want to deal with since it took him so long to contact me back and seemed like I was not important. Gary came and talked with me and handed me over to Edward Evans Jr who has been outstanding and very helpful with purchasing of this vehicle. The thing that has bothered me was getting passed from one person to the next, and thought when I was coming to the dealership that i was going to be working with Gary. I would give Edward Evans 10's across the board for his outstanding service to me and my family. And gave the marking I did only because Edward Evans made my experience here so good. I would have gone to another dealership if I had to work with Andrew. I do not understand why Andrew will get credit for this sale if all he did was show me the vehicle, which he did not even start up and talked to me for maybe 5 minutes. Will tell everyone to stay away from Andrew and talk with Edward Evans who really cares what he does! More

I visited 2 dealerships before going to Cerritos Dodge and I was not impressed with the salesman at the other dealerships. Jilani was knowledgable and courteous and he made the car purchase pleasureable. and I was not impressed with the salesman at the other dealerships. Jilani was knowledgable and courteous and he made the car purchase pleasureable. I was also impressed with Nick the finance guy who got me out of finance in 10 minutes and didn't pressure me into anything. I would recommend Cerritos Dodge and especially Jilani Rahman. Mark Alexander More

Everyone I dealt with in the process of ordering new cars and purchasing the vehicles was friendly and helpful. I would purchase vehicles from this dealership again. and purchasing the vehicles was friendly and helpful. I would purchase vehicles from this dealership again. More

This dealership was great when it came to customer service!!! It was easy and effortlessly getting a vehicle here. Jilani Rahman was great and he made getting a car a pleasure and everyone else I deal service!!! It was easy and effortlessly getting a vehicle here. Jilani Rahman was great and he made getting a car a pleasure and everyone else I dealt with was great as well. Really satisfied!!! More

I contacted Cerritos Dodge prior to arriving at the dealership. Upon my arrival, our salesman greeted us in the parking lot. From the very minute we arrived and lasting thru the entire process, we were dealership. Upon my arrival, our salesman greeted us in the parking lot. From the very minute we arrived and lasting thru the entire process, we were treated with dignity and respect. At no time did anyone at the dealer try to over sell us, misrepresent their vehicle or haggle us on the pricing. It was a very comfortable and rewarding experience. I would recommend this dealership to anyone interested in buying a vehicle. More

As a first time car buyer I'm very satisfied with the service. Jilani was excellent in my process of buying 2012 Dodge Challenger. Thank you very much. Gabriela & David Gonzalez service. Jilani was excellent in my process of buying 2012 Dodge Challenger. Thank you very much. Gabriela & David Gonzalez More

Jilani was was a pro and very respectful. the finance department was the best i have ever seen. everyone at the dealership was very professional. department was the best i have ever seen. everyone at the dealership was very professional. More

First of all, we had done our homework! We knew what a First of all, we had done our homework! We knew what a fair price was for our new vehicle, trade-in, and financing promotions being offered by Jeep First of all, we had done our homework! We knew what a fair price was for our new vehicle, trade-in, and financing promotions being offered by Jeep. We had talked to the internet sales manager, Brett, and had a price quote before arriving for our scheduled appt with him. When we got to the dealership, Brett was not there. Diego Franco really stepped up to the plate. He showed us the car for which we had received the quote, let us take it for a test drive and took all of our necessary info for the Finance Dept. After the sale was finalized, he had the car washed and filled with a full take of gas. He even brought us a hot chocolate. After all negotiations, Alex Rios, from Finance, processed the paperwork in a comfortable, friendly manner and we were back on the road. More