Cerritos Dodge Chrysler Jeep RAM - Service Center

Went for service, bought a Jeep ☺️ My salesman Scott Anflang was awesome because he wasn’t pushy, he left me alone (was there with my daughter she was getting her jeep serviced) I was p My salesman Scott Anflang was awesome because he wasn’t pushy, he left me alone (was there with my daughter she was getting her jeep serviced) I was passing time looking at jeeps every so often I’d ask him a question, he was ready to answer all my ?’s, was very helpful, professional, courteous, and in a couple of hours I drove off in my new Jeep renegade, feeling like family 😊 More

Friendly, helpful staff I went in for service on my Dodge; asked Stephen a few questions about a new vehicle, he was friendly and helpful, before the night was over, I ended I went in for service on my Dodge; asked Stephen a few questions about a new vehicle, he was friendly and helpful, before the night was over, I ended up purchasing a brand new Jeep. More

Went to get my catalytic converter fixed I took my car because my engine light came on. The diagnosis was that my catalytic converter was messed up. For $1,800, they fixed it. Or at least I t I took my car because my engine light came on. The diagnosis was that my catalytic converter was messed up. For $1,800, they fixed it. Or at least I thought they did. When I would drive and turn the car on, I would hear a loud popping noise. I took it back to the dealer, Cerritos Dodge, and left it there for them to refix the problem. I got a call the next day saying that the part they had fixed, wasn't aligned correctly. In other words, they did not do their job correctly. I am very disappointed because I spent so much money trying to fix it and it seems like I took it to just any mechanic that I could find. Paying a dealership, I would expect quality work. If you can't trust a dealer, who can you trust? More

Great service! John Lee was very courteous, the service was great., No complaints!! Service was done promptly this was over a holiday week-end, received my car back John Lee was very courteous, the service was great., No complaints!! Service was done promptly this was over a holiday week-end, received my car back when it was promised. More

Employee Appreciation Recently I had work done on my 2009 RAM. Kevin Blackwell, my service advisor, went out of his way to accommodate me and reassure me that my truck wo Recently I had work done on my 2009 RAM. Kevin Blackwell, my service advisor, went out of his way to accommodate me and reassure me that my truck would be handled in a professional manner. I felt comfortable with him taking charge that everything would go smooth. By far, he is the best service advisor I have had the pleasure of dealing with. More

Great service from the staff and Alfonso . Kept me updated with my car and made sure they got the work done. I would highly recommend the dealership for car service from the staff and Alfonso . Kept me updated with my car and made sure they got the work done. I would highly recommend the dealership for car service More

Great job Allways good work! Thanks and keep up the great work! I allways look for Kevin when I bring my car! Five stars for Kev as allways! Allways good work! Thanks and keep up the great work! I allways look for Kevin when I bring my car! Five stars for Kev as allways! More

Service Quality The sales staff, the finance staff as well as all the service staff and dealershp employees and support staff are all super friendly and helpful. They The sales staff, the finance staff as well as all the service staff and dealershp employees and support staff are all super friendly and helpful. They do not push themselves on you nor do they tell you what you want. They listen to you and act on your wishes and desires. Myself and my family are totally satisfied with every facet of the dealership operation. More