Cerritos Dodge Chrysler Jeep RAM - Service Center

High Performance Transmission Pan Replacement First and foremost before I have any service done on my truck (most of which involves high performance upgrades) I make sure Alfonso Cuadra is working First and foremost before I have any service done on my truck (most of which involves high performance upgrades) I make sure Alfonso Cuadra is working the service department, otherwise I'll pass until he's present. He totally gets my needs and does an excellent job of knowing how much to charge for the labor. I would also like to give a shout out to Jimmy Se! He's Cerritos Dodge transmission specialist. Not only is Jimmy a great guy to deal with but he goes above and beyond to make sure you're happy. I upgraded the transmission pan on my truck to a high performance unit and also replaced the fluid. Jimmy was more than up for the task. Servicing the ZF 8HP70 is no easy feat and I was ecstatic with the outcome! If you need any service done on your vehicle ask for Alfonso. And if it involves your transmission, Jimmy is your guy!! More

Great costumer service with Mr. Soto The service was great. Raidel has great costumer service. Got me in and out today and I was able to get to work on time. He has a great concern for pe The service was great. Raidel has great costumer service. Got me in and out today and I was able to get to work on time. He has a great concern for people. Thank him again for me for his service today. More

Ssrvice Bryan was awesome helped me fix all my problems in my car and got me a rental. Called me as soon and the car was ready Bryan was awesome helped me fix all my problems in my car and got me a rental. Called me as soon and the car was ready More

Service I've been coming to Cerritos Dodge for over ten years. I've purchased two cars here and continue to service my car at Cerritos Dodge. The only reason I've been coming to Cerritos Dodge for over ten years. I've purchased two cars here and continue to service my car at Cerritos Dodge. The only reason why I continue to return to this dealership is the excellent customer service I receive from Kevin in Service Department. More

Circulation wasn't functioning. Kevin Blackwell assisted me on my problem and figured out it was the humidifier sensor. He replaced it and washed my car complimentary. Great service Kevin Blackwell assisted me on my problem and figured out it was the humidifier sensor. He replaced it and washed my car complimentary. Great service and advisor thank you Cerritos Dodge! More

Service The service consaultant (Kevin Blackwell) is very knowledgeable, courteous, professional. Takes time to explaine if I'm having a problem.. my Van is a The service consaultant (Kevin Blackwell) is very knowledgeable, courteous, professional. Takes time to explaine if I'm having a problem.. my Van is always returned after service clean and the attendants are all very courteous. I always leave happy. I bought boh my Van and keep here. And have been coming for service sience 2009. More

All good and left satisfied. Truck was left clean and the areas serviced not covered in greasy hand prints. Thank you.All went well. Clean and nice waiting area. Very comfortable Truck was left clean and the areas serviced not covered in greasy hand prints. Thank you.All went well. Clean and nice waiting area. Very comfortable and well supplied. More

Service Went in for an oil change, service department did a great job. I was told my vehicle would be done at 10:30 AM and it was done an hour early, great jo Went in for an oil change, service department did a great job. I was told my vehicle would be done at 10:30 AM and it was done an hour early, great job... More

Great customer service I purchased my car here in 2015, and the process was fast and easy ( It was my first time purchasing a car). Every time I come for my oil change, I'm I purchased my car here in 2015, and the process was fast and easy ( It was my first time purchasing a car). Every time I come for my oil change, I'm provided with a complementary car wash and the wait time is reasonable. Their customer service is great and they will answer all of your questions! I would highly recommend! More

Raidel is the man! Excellent service advisor!! I came in a day earlier to set an appt for 120,000 mile maintenance and spoke with Raidel Soto. I explained what I wanted (particularly with the psi f I came in a day earlier to set an appt for 120,000 mile maintenance and spoke with Raidel Soto. I explained what I wanted (particularly with the psi for my tires) and he got everything done quick, easy and accurately! More