Cerritos Nissan

BE VERY CAREFUL WHEN BUYING A USED CAR. We purchased a 2020 Nissan Rogue from Eric (who was great). However, only one fab (key) worked. It took us weeks of chasing after the manager (Thomas We purchased a 2020 Nissan Rogue from Eric (who was great). However, only one fab (key) worked. It took us weeks of chasing after the manager (Thomas Castro), leaving several messages, until we finally got him on the phone to be told we had to fork out another $200 to reprogram the fab and that it wasn't their problem. I guess once the sale is done they can't be bothered with accountability. Accountability and character go a long way when buying a used car. Who knows what else will come up broken they won't want to deal with because it wasn't "certified". Very shady. More

Started out with the car doesn't have remote start but the ad says it does... No Then they took 2000$ of my trade in equity to pay the previous owner DMV fees. They decided to not put my trade in equity the ad says it does... No Then they took 2000$ of my trade in equity to pay the previous owner DMV fees. They decided to not put my trade in equity remainder as a down payment and my interest rate doubled. Also left the previous owner DMV fees off the contract and didn't even notify me of who the loan is through. Not customer satisfaction oriented at all. Lots of smiles and lies More

This dealership is shady. They change the term on us behind our back and basically commited fraud. The finance manager super shady and kept redoing the contract saying oh sorr They change the term on us behind our back and basically commited fraud. The finance manager super shady and kept redoing the contract saying oh sorry it’s my 3rd day. Jason general manager gave us a deal and now they changed with our us agreeing. Stay away from this dealership. More

Save your dignity and money. Nissan as a company is trash & so are their sellers. The service ends as soon as you buy the crappy car Nissan as a company is trash & so are their sellers. The service ends as soon as you buy the crappy car More

Nightmare experience!! Days after purchasing, I kid you not, the car randomly starts itself, then randomly shuts off! Keeps doing it without the key or anything!! It had an undisclosed aftermarket auto st not, the car randomly starts itself, then randomly shuts off! Keeps doing it without the key or anything!! It had an undisclosed aftermarket auto start with a short in it. Very, very dangerous!! I can't drive my kids to school. I took back to the dealer a few days later, we had a nasty argument. When I took it to service, they were basically saying go talk to the used car manger. So I did, his response days after purchasing was, you can't dump the car on back on us. I called corporate, filled a complain report. No use. Then other problems started to pop up. The car started to vibrate and shake really nasty. Turns out the motor mounts are bad! Expensive to fix! The oil and filter hadn't been changed, was really black and nasty. The bottom cover is a little hard to get off, so the lazy dealership didn't bother to change the oil. Another thing they do at this dealer, they put my credit in with what seems like 20 different lenders. Looks really bad on your credit report when people do this. I really had no problem with the buying experience Sant the sales guy was ok. Now I have a long car loan on a non running car. It's worthless and I need it for work. This is very difficult especially during these times. I'm now having to go through the courts, which is long and costly. I would say save your receipts and take them to court, if you plan on buying their backlogged, crusty, stale, problematic used cars. See you in court Nissan! More