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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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March 27, 2025

I just had my Porsche in for service and working with Bill was a breeze. Thanks BB see you again soon CS More

by Christi Stevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Certified Benz & Beemer responded

Dear Christi: You are very welcome and thanks for sharing how easy it was to get your Porsche taken care of with Bill and our Service Department. We really appreciate your support and look forward to being there for you in the future.

March 23, 2025

I have always had my vehicle services there and they have always been great to work with and get my car back the same day. I will continue to get my vehicle serviced there! More

by jimrana2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Certified Benz & Beemer responded

Dear jimrana2000: We love to hear from our repeat customers! Thanks so much your kind words and continued support. We look forward to being there for you to assist with all of your future automotive needs.

March 18, 2025

Service department Marcus Andrew Regarded If I could leave a negative star I would absolutely 💯 regard More

by Wprkinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

Very professional ,helpful and always willing to get you the appointment needed and snacks are great More

by Rromero21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Certified Benz & Beemer responded

Dear Rromero21: We really appreciate you taking the time to share your positive feedback on your visit to our Service Department. Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future.

February 27, 2025

Great people, great selection. Get the service plan it’s more than worth it. Go get your dream car More

by J.wesley23m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Certified Benz & Beemer responded

Dear J.wesley23m: We LOVE your review! Thanks so much for your high praise and support. We look forward to the pleasure of working with you in the future.

February 27, 2025

Dave Williams is the consumate salesman. ..professional, knowledgeable and yet empathetic which is preferable to a high pressured sales person. My wife and I discerned minor quibbles with th More

by Wardenqfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Certified Benz & Beemer responded

Dear Wayne and Sue Carroll: Thanks so much for taken time to share your compliments of both David in Sales and Marcus in Service. We really appreciate your positive feedback as to both of them as well as the dealership. We are grateful for your kind words and support. Please let us know when we can ever be of assistance to you again in the future.

February 27, 2025

Hands down the best service department in the valley. Marcus Andrews is professional, kind and very through and detailed when explaining the issues and the path forward to getting me back on the road. Th More

by ljmadrid56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Certified Benz & Beemer responded

Dear ljmadrid56: You are very welcome and thank you so much for sharing your high praise regarding Marcus and the CBB Service Department. We are grateful for your support and look forward to being there for you in the future.

February 26, 2025

Above & beyond always hands down I'll be taking both cars there from here on out thanks guys More

by Dishon2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Certified Benz & Beemer responded

Dear Dishon2012: You are very welcome and thank you for letting our customers know that our Service Department goes above and beyond to assist with your BMW maintenance needs. We are grateful for your business and look forward to being there for you in the future.

February 20, 2025

Took my vehicle in for service and unfortunately the service team did not complete the full spectrum of work. When I contacted them back they told me just bring the vehicle back in. I live 45 minutes aw More

by kvincecaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

kvincecaddy responded

Dale, Thank you again for making sure my concerns were taken care of. Appreciate the quality and service you have provided.

February 19, 2025

Bill Anderson- our service guy was the best. Friendly, responsive, and quick to give quotes and get the job done on our Mercedes. We had a fantastic experience!! Bill was so helpful and we felt More

by Kimifinlinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Certified Benz & Beemer responded

Dear Kimi and Mark: You are very welcome and thanks so much for sharing your compliments of Bill's outstanding customer service. We are delighted that Bill and the Service team were so friendly and helpful when you brought in your Mercedes-Benz. We are grateful for your support and look forward to being there for you in the future.