Champion Chevrolet Buick GMC Kingsport
Kingsport, TN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 671 reviews
I brought my truck in for a humming sound, was told they would put new tires on to see if the sound went away. Was not done, and the issue was not resolved. This issue started within 6 months of purchasing, would put new tires on to see if the sound went away. Was not done, and the issue was not resolved. This issue started within 6 months of purchasing, reported it to them and still not fixed. Their only goal is to get every vehicle out as quickly as possible, and make sure anything covered under warranty is ignored. More
I got a check engine light on my car. Brought it in Monday and it didn’t get looked at until Friday. Just for them to say there was nothing wrong with it. I had no ride or rental for the Brought it in Monday and it didn’t get looked at until Friday. Just for them to say there was nothing wrong with it. I had no ride or rental for the week and no compensation. More
Haven’t used the service center yet, but the parts department was very helpful when I inquired about a tag holder department was very helpful when I inquired about a tag holder More
The service appointment was organized and prompt, In addition, the waiting room was nice and clean. addition, the waiting room was nice and clean. More
The process was easy. The dealer answered all my questions and I enjoy the car. The dealer answered all my questions and I enjoy the car. More
Ashley was great in keeping me informed on what was wrong on my truck and updated status on when to expect vehicle to be finished. Upon arrival to pickup my truck I wanted to use my GM Rewards points to offs on my truck and updated status on when to expect vehicle to be finished. Upon arrival to pickup my truck I wanted to use my GM Rewards points to offset the cost. Thought this would be an easy approach. Between Ashely (Service Advisor), along with the Service Manager (Jeff) and the Dispatcher (Steve) worked thru numerous phone calls and looking up account to resolve the application, took some time but together they got it done. Will be bringing my truck back as needed for service and maintenance as required. This action from the service department has made me a customer for life. More
We have purchased several vehicles from Andy at Champion and we have always been treated professionally, kindly, and fairly. My wife and I highly recommend Champion GMC! and we have always been treated professionally, kindly, and fairly. My wife and I highly recommend Champion GMC! More
Lack of communication with customer concerning repairs of vehicles and given incorrect information about cost vehicles and given incorrect information about cost More
Service department is top notch would recommend to anyone they are very knowledgeable and courteous they are very knowledgeable and courteous More
Great service and great people. I would do business there again and recommend it to anyone. I would do business there again and recommend it to anyone. More

