Champion Chevrolet Buick GMC Kingsport - Service Center

Service manager and mechanic were very helpful after I had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. More

I called to have my truck serviced so I dropped it off. They said they will get to it when they can.so it was ready the same day.cant get any better than that. They said they will get to it when they can.so it was ready the same day.cant get any better than that. More

Jamie the sales manager was a great help and explained the vehicle to us in full detail the vehicle to us in full detail More

Feel very much that they put a lot of thought in what was best for me to give me the best experience possible. Wait was not bad either. best for me to give me the best experience possible. Wait was not bad either. More

I needed an oil change, walked in and asked when I could get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out More

Nice and friendly staff. I needed transportation to and from a hotel and they provided that service. My vehicle was fixed correctly the first time. I needed transportation to and from a hotel and they provided that service. My vehicle was fixed correctly the first time. More

Friendly and very professional and reliable, take time to explain things without being in a rush explain things without being in a rush More

No one or no place is "perfect". Good service & good people! Keep up the good work! Good service & good people! Keep up the good work! More

They were very personable and met our wants and needs quickly. I strongly recommend them quickly. I strongly recommend them More

Tried to buy tires for my truck. Absolutely the worst experience ever. I called on Wednesday, was told the tires I wanted were at the warehouse and should be there Thursday. I got a Absolutely the worst experience ever. I called on Wednesday, was told the tires I wanted were at the warehouse and should be there Thursday. I got a text Thursday saying that “service was complete”. I called an asked if the tires had came in. I was told “no, that means they were ordered”. So, now I’m thinking they will be there Friday… no call. By Monday, I had received two texts and five emails… FIVE! One email had my receipt where I had to pay just to get the tires ordered. Three other emails were surveys asking me to rate the service performed… a bit premature, don’t you think?! Monday morning I still had not heard anything, so I called. I got the worst runaround in my life… I talked to at least five different people, not one knowing anything about my order. After the third call, I asked to speak to the service manager. Of course, he was “not available”. A woman said she would give him the message and he would call me back. After another hour he had not returned my call. This isa no-no for me… to have a dissatisfied customer ask to speak to the manager, and he cannot do his job of even returning a phone call. I called another store, ordered my tires without having to pay a deposit. I will NEVER do business with your dealership/garage again. More