I have to hand it to Champion Dodge in Athens, AL. After ordering my Scat Pack Challenger through them about a month ago, they have checked every box on the list on this deal. I honestly could not ask for better service, attitude, follow-through, and generally being decent guys.
The salesperson - David Ivey called every week with status updates - I NEVER had to call him. When I arrived to pick it up, it had 3 miles on it. The salesman had worked with the service department to have me drive the car on the check-out run, with the service tech riding shotgun. PERFECT! Everything had been done precisely as I asked. To top it off, the sales guy had me drive it with him to the gas station to fill it up with 93 octane. He said they do this for all the SRTs, but he wanted me to see him doing it. [Unfortunately, I don't recall the service tech's name to give him credit.]
After this, I dropped a SD card in the slot to see how the H-K system sounded.....no go. Uh, oh. Then I tried the USB to my phone - no power, no connection. Not good.
The service manager (Gil) dropped everything, jumped into the car, and found the loose connector (hadn't been connected properly at the factory). 20 minutes later, all back together and working perfectly. Fast, friendly, no excuses, no BS.
I strongly recommend these guys. They stand out as top-tier in an industry that unfortunately has a lot of questionable players.