Champion Chrysler Jeep Dodge Ram of Lansing

Factory Recall Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using t Staff was friendly and completed the work faster then expected and told. Waiting room was comfortable. I was able to work online while waiting using their wifi. More

Awesome! Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. Amazing Jeep, great salesmen. The process was quick and helpful. The salesmen really know what they're talking about. I'm in love with my vehicle. More

Recall Part Replacement Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3p Needed an ignition switch replacement in my Jeep Grand Cherokee as it was recalled. I contacted Champion at 9am in the morning, scheduled appt. for 3pm the same day, and I was all set at 3;20pm for a part replacement that typically takes 1 hour. Great service and great folks. Erik More

Great service from Phil even considering i had unexpected expenses he was very helpful and accommodating to my situation. Thank you so much for everything service from Phil even considering i had unexpected expenses he was very helpful and accommodating to my situation. Thank you so much for everything. More

Very pleased! I have been pleased with the service and the service rep that I utilize- Phillip Wright- is excellent. He is very detailed oriented and listens to co I have been pleased with the service and the service rep that I utilize- Phillip Wright- is excellent. He is very detailed oriented and listens to concerns and makes sure that my concerns are addressed and corrected. He is all very good about keeping me informed while either waiting at the location or at home. He does an excellent job and it is appreciated that I am treated the way I have been. I dont feel like thebcompany sold me a vehicle forgot me! More

Great Service I always get great servvice at Champion I am always treated witth respect,and the seevice is always outstanding I have dealt with both Phil and Tina I always get great servvice at Champion I am always treated witth respect,and the seevice is always outstanding I have dealt with both Phil and Tina and they both go above and beyond consistantly. More

Always take care of me They always take care of me. Whether it an oil change, a scheduled service or a warranty repair they have always got me in and fully explained everyt They always take care of me. Whether it an oil change, a scheduled service or a warranty repair they have always got me in and fully explained everything. They shuttle me to where I need to go and pick me back up when services are complete. All staff members are extremely friendly. More

Always great service I have been going to Champion since 2008 with 3 different vehicles for service. Bryan has always been on top of what the car has needed and recommend I have been going to Champion since 2008 with 3 different vehicles for service. Bryan has always been on top of what the car has needed and recommended service. He has also helped out with emergencies of non scheduled appointments, because things happen with out warning. Tina has also been on the ball over the years as has other service professionals. When issues arrived on one of the cars, Jeff the service manager was helpful and we came to a mutual agreement. More

Could have been better.. Paper work states repairs wete made. Ssid windshield wiper was repaired but it floped every where. And they did fix, when I told them the paper work s Paper work states repairs wete made. Ssid windshield wiper was repaired but it floped every where. And they did fix, when I told them the paper work said u replaced it. Clearly that was wrong.I told the sales woman about other repairs that the car needed. Her response was'we cant make a used car new'..after calling and emailing managers they now are fixing it. It will be 3 days and NO loaner. That stinks. Don't know yet to know of the car is a lemon or not. I have tp dign a dovument dtsting i wpnt ve on amd need more repairs. I jppe theyer honest and gic it right. I pray it is a good one. I got a settlement and I can't go out and buy an other one. :/ Of course theyer friendly ,they want a sale!!! More