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Champion Hargreaves Chevrolet - Service Center

Royal Oak, MI

4.2
102 Reviews

102 Reviews of Champion Hargreaves Chevrolet - Service Center

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June 18, 2017

super quick service Made an app, expecting to be dropped off at home instead on a long wait amazed to be told if I preferred to wait it would be 45-60 mins. I waited More

by fkcarsnob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey
Jun 30, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad to hear that you had a good experience with us.

May 23, 2017

Just great Every time I come there it's always a great experience. All the employees are polite and courteous. Even people from management come up to you to spea More

by Batman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bouquet
Jun 30, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad to hear that you had a good experience with us.

May 19, 2017

Worth it It might seem like it takes too long at a dealership but, it is worth the time for the money it saves. Dealership vs oil change places and Dealership More

by Dana Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul?
Jun 30, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad to hear that you had a good experience with us.

May 09, 2017

Quick and efficent Even though I was told my car would be done in one and a half hours, it was done and washed in an hour. Very fast service and everyone was very nice t More

by steve70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Liberacki
May 10, 2017 -

Champion Hargreaves Chevrolet responded

Thank you so much for the great review! We are so glad that you had a good experience with us and that you are happy with your purchase. Please let us know if we can do anything else for you.

April 24, 2017

Quick service My vehicle was brought in for an oil change and was taken in immediately. The waiting time was shorter than they anticipated and the staff was very p More

by leaselover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 29, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad to hear that you had a good experience and that Eric was able to help you out. Please let us know if we can do anything else for you!

April 05, 2017

Lug nuts My niece had a tire rotation and oil change. Well Matthew Hargreaves service employees missed lug nut class and didn't put all of them on the tire and More

by Dorthy71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug
Apr 29, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear about your experience with us and that our service department did not deliver to the best of its ability. We would like a chance to make this right as soon as possible. Please contact our General Manager, Walter Tutak, at wtutak@mhchevy.com.

March 14, 2017

on my last car, Chevy-Impla On a roadtrip and the sensor on the tires did not work. I took it to a dealer on my trip and they checked the tire it was okay and recommended to ta More

by shirley12374
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy McFarland (sales) One of the best sales person I have ever dealt with.
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention. We regret to hear that you were not able to get your repairs done at our dealership. We would like to make this right as soon as possible, so please contact our General Manager, Walt Tutak, at wtutak@mhchevy.com.

February 28, 2017

Never got a title Bought the car 2 months ago they said the plate was transferred, title will be at my house 2 to 3 weeks, so I drive the car for 2 months. Never receiv More

by Scratch my car everywhere guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walt
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for bringing this to our attention We regret to hear the problems you have been having with our service department. We would like to make this right as soon as possible. Please reach out to our General Manager, Walter Tutak, at wtutak@mhchevy.com so that we can resolve this.

February 16, 2017

recall for defective fuel pump Appointment easy to make-Everything right on time -was offered a ride -didn't need it but nice to know transportation available - job completed in tim More

by mitzy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Williamson
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with our service department. Please let us know if we can do anything else for you!

February 14, 2017

Excellent Everyone was friendly, very expedient, and went above and beyond the call of duty. Used the shuttle service which made sure I got to work on time. More

by Blade16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember the names
Mar 17, 2017 -

Champion Hargreaves Chevrolet responded

Thank you for the great review! We are so glad that you had a good experience with our service department. Please let us know if we can do anything else for you!