Chapman BMW On Camelback

We had a fantastic car buying experience thanks to the expertise and guidance of Savas Makridis who went above and beyond to alleviate what is normally a very stressful endeavor, purchasing a vehicle. Hi expertise and guidance of Savas Makridis who went above and beyond to alleviate what is normally a very stressful endeavor, purchasing a vehicle. His main priority was to make sure we were satisfied... and we very much were. More

My experience with Savas Makridis went very well. At My experience with Savas Makridis went very well. At first, we were just looking. Savas was very polite and did not try to push the sale. Which is o My experience with Savas Makridis went very well. At first, we were just looking. Savas was very polite and did not try to push the sale. Which is one thing that turns me against making a purchase. He found my price point and showed the cars in my range. This saved time. Once we made a selection, he was very informative. Seemed to know alot about all aspects of the car. The financing went very well. Overall, it was a great experience. I would highly recommend Savas and this dealership. Good work Savas! More

I have service my 2010 x3 at chapman on camelback for 3 years. I had a 2008 328i before that, also serviced at chapman. my wife has a certified 2010 128i convertible which is also service at chapman. years. I had a 2008 328i before that, also serviced at chapman. my wife has a certified 2010 128i convertible which is also service at chapman. Michael ludtke is our service advisor. he is extremely courteous, friendly, and knowledgeable. he goes out of his way to take care of big & little things with care. we have had a long history with bmw, owning 8 cars in southern cal and Arizona. Michael is the best. we hope to keep seeing him for serevice for a long time. More

This is the first premium luxury car that I have purchased. I had been planning on buying a premium luxury car for sometime, and narrowed my choice down between a 2014 BMW 320i or a 2014 Lexus IS25 purchased. I had been planning on buying a premium luxury car for sometime, and narrowed my choice down between a 2014 BMW 320i or a 2014 Lexus IS250. I started shopping around in the beginning of January. I went to North Scottsdale BMW and was rudely treated by a sales woman who showed me and allowed me to test drive a BMW 320i. She made me feel as if I wasn't good enough to own a BMW. I went across the street to the new Bell Lexus location to look at the new Lexus IS250. I was treated very well there, and after my horrible experience at North Scottsdale BMW, I was ready to write off BMW all together. However, I decided to check out Chapman BMW on Camelback, because deep down I really wanted a BMW. I talked with an online rep while browsing the new vehicle inventory on Chapman's website, and my information from the chat was forwarded to Robert Mills. Robert then called me later in the evening, and I told him what I was looking for. He invited me to come down to the dealership the next day. I went down to Chapman, and Robert sat down with me and discussed my options. He told me that the only option I wanted on the BMW 320i would cause my car to be ordered from Germany, and then he suggested the 2014 BMW 328i. I took a test drive of the 328i and was blown away. I decided to buy the 328i since it would be around the same price as the Lexus IS250, but the difference is I get more power with gas mileage about the same as my old Corolla. Robert was very straight forward during the sales process, and we were able to close the deal quickly with a fair price for the 328i and fair trade in value for my Corolla. My financing deal fit right into my budget, and in fact, ended up being less than what I paid monthly for the Corolla when I bought the car from Bell Road Toyota. Also, the trade in value for my Corolla was exactly what Bell Road Toyota was offering me when they tried to strong arm me into buying a Camry Hybrid (I don't like Camrys as they are senior citizen cars) two years ago. I was only at the dealership for about 3 hours, which is at least half the time I spent at Bell Road Toyota when I bought my Corolla 5 years ago. Overall, the car buying experience was the best I ever had. Robert Mills did a fantastic job, and I would recommend him to anybody. When I decide to get another BMW down the road, I am definitely buying from Robert Mills at Chapman BMW on Camelback. More

I have been going to Chapman BMW in Phoenix for service on my BMW cars since 2007. I've always been extremely happy with both the work that's been done and the overall friendliness and great atmosphere at on my BMW cars since 2007. I've always been extremely happy with both the work that's been done and the overall friendliness and great atmosphere at this dealership. Of late, Andy Sivek has been my service advisor and he is outstanding. I couldn't ask for better treatment and service than what I've received from him. More

Best customer service and convenience I've experienced anywhere. Joe has been an excellent service expert for me every visit. Always having a loanercar available for me and frequently updatin experienced anywhere. Joe has been an excellent service expert for me every visit. Always having a loanercar available for me and frequently updating me is really appreciated. More

Saves was very thorough and tenacious about getting me the deal I needed on the car I wanted. I was very pleased with my deal. the deal I needed on the car I wanted. I was very pleased with my deal. More

Joe was extremely helpful and welcoming. He answers questions thoroughly. He makes sure that the customer does have the best deal and options available. I strongly recommend Joe and this dealership questions thoroughly. He makes sure that the customer does have the best deal and options available. I strongly recommend Joe and this dealership to all people seeking a new vehicle. I am very happy with my purchase. More

My used 2007 BMW was needing over $4k in work and I just wasn't willing to put in that much money to continue using the car. I opted to purchase a car instead and asked my service person to have a Sales Re wasn't willing to put in that much money to continue using the car. I opted to purchase a car instead and asked my service person to have a Sales Rep call me. Joe Lena did just that and basically ran all the scenarios that I asked him for. He was friendly and responsive from the beginning of the process until the end. I had an extremely pleasant experience with buying a new car at Chapman as there were no headaches and that is coming from someone who cringed at the thought of purchasing a new car. I would do business with them over again with no second thoughts. Great service, thank you. More

My experience at Chapman BMW, specifically with Craig Rusin, was by far one of the best experiences in car dealerships I have had yet. Craig is not only professional (and knows his facts), he is also ext Rusin, was by far one of the best experiences in car dealerships I have had yet. Craig is not only professional (and knows his facts), he is also extremely amiable, patient, and easy going. Whereas other car salesmen can be pushy or dishonest, Craig is neither. I would highly recommend anyone in the market for a luxury vehicle to work with Craig at BMW. More