Chapman BMW On Camelback

My wife and I had a good experience with Savas at Chapman BMW. We arrived with our two young kids ages 2 and 3. Savas was very patient during the many hours while we were there, with our kids. This could be BMW. We arrived with our two young kids ages 2 and 3. Savas was very patient during the many hours while we were there, with our kids. This could be challenging for others since our kids are loud (happy), very energetic, and require a lot of attention. As for the vehicle—we purchased a 2012 BMW X5 from Savas. We traded in our GL 450. The X5 was nearly $10k more than what we wanted to spend. But in the end, we really didn't want to keep the GL and the X5 had the features we liked and a very long warranty. Savas was not a high pressure salesperson, but was certainly persistant. It's a tough line to balance. I get turned off to high pressure sales or hyperbole. We thought we would pass on the purchase and started to leave, also in part because our boys needed to eat lunch. Savas lets us know that he really wanted to make a deal and he already had at least 90 minutes into our sale. Long story short, Savas promised that a few details on the X5 be worked out prior to picking it up. It had a small dent in the rear bumper and some other items that needed fixing / upgrading. Three days later, when we picked up the X5 it was just as Savas had promised it would be. In fact, they used a new part on the X5 that was going to be swapped out from another used X5. Of course, that was fine by me. Thank you Savas and Chapman. P.S. Note, we are used to purchasing certified pre-owned vehicles in the new car lot with the new car premises. The Chapman used lot is a bit run down, or not what we've come to expect when paying over $50k for a car. Ultimately however, Savas earned out trust despite the lot's appearances. More

Steve got me an incredible deal on a new X1, and helped me feel comfortable every step of the way. I highly recommend Steve and Chapman BMW. me feel comfortable every step of the way. I highly recommend Steve and Chapman BMW. More

This is the second car that I have purchased at Chapman with the assistance of Joe Lena. He worked with me to get the car that I wanted including the color and accessories. I purchased an Active Hybrid 5 with the assistance of Joe Lena. He worked with me to get the car that I wanted including the color and accessories. I purchased an Active Hybrid 5. More

Kim was friendly, knowledgable, and very patient. She answered all of our questions and took the time to work with us. Other dealerships did not seem to really care to meet our needs- but Kim really did answered all of our questions and took the time to work with us. Other dealerships did not seem to really care to meet our needs- but Kim really did try to work with us to find to car and price that worked. We would go to her again. More

I have nothing but fantastic things to say about my experience at Chapman BMW on Camelback. However, the best part of my experience was Craig Rusin. He was extremely helpful, patient and knowledgeabl experience at Chapman BMW on Camelback. However, the best part of my experience was Craig Rusin. He was extremely helpful, patient and knowledgeable. He made the entire purchasing experience a pleasure. I would not hesitate to recommend him or the dealership to anyone seeking a BMW. Thanks Craig! More

My name is Rosalva Guerrero, and I have bought or leased a BMW from my local dealership in McAllen for the last 6 years. My BMW 328i was quickly coming to the end of its lease time, and I was already receiv a BMW from my local dealership in McAllen for the last 6 years. My BMW 328i was quickly coming to the end of its lease time, and I was already receiving BMW mail regarding deals for cars. I responded to one, and subsquently made a visit to my local dealer. I had already decided what my next lease was going to be: a red BMW Z4, 28i, sports package. After much research and my son's input, my heart was set on this car. The local salesman was not very attentive to my dream car as he searched the internet for car availability. He was interested in selling me another kind of convertible they had in-house. I told him what I could pay monthly, and asked him to please assist, being that I had been a loyal customer for 6 years. As he searched for my specifications, he informed me he could not find a match. We even discussed ordering a 2014 model, but he would still have to "work with numbers." I never heard from him again, and I was very disillusioned. Well, since I work from home, I decided to do my own research. I found some cars on autotrader.com and started making calls. This is when I met Steve. He was very attentive as I explained what I was looking for. There were 2 possible car options; one in Phoenix, and the other in Tucson. After comparing the two, I decided on the vehicle in Tucson. Steve and I worked on numbers, and within a half an hour, the deal was made! During the time of waiting for my car to be transported to McAllen, Steve kept in contact with me, updating me on information, and sending me a picture of the car when at his dealership. All paperwork was fed exed to me overnight. I got a call on a Sunday night from the guys in transit with my car that they would be in McAllen Monday morning. I met and swapped out cars Monday morning, and the rest is history!! All I can say is that if it weren't for my meeting Steve telephonically, my dream car would have NEVER been a REALITY!! HATS OFF TO STEVE MURPHY! HE GETS A GOLD STAR FOR THIS ONE!! More

As a new grad, i was ecstatic to be purchasing my first car! Joe made the process super easy and explained anything and everything i had questions on!! The process was effortless. We went in late one night car! Joe made the process super easy and explained anything and everything i had questions on!! The process was effortless. We went in late one night and left with my new X5. Couldnt have asked for a better experience! More

I bought a 2010 Ford Fusion and i absolutely love it! Savas was very helpful and understanding when it came to our requests that we needed to be met. I would defiantly buy another car from him! Savas was very helpful and understanding when it came to our requests that we needed to be met. I would defiantly buy another car from him! More

Savas was very helpful and kind. He went above and beyond with his manager Chris to find us the vehicle that fit our needs. I would highly recomend them to anyone looking to by a car. This was our 5 beyond with his manager Chris to find us the vehicle that fit our needs. I would highly recomend them to anyone looking to by a car. This was our 5th car purchased from this dealer and we will be back again. More

I was looking for a Subaru WRX, Chapman BMW had one, so I traded in my Civic for it. The dealing went quick and I think I got a fair price for my trade. The complications with getting equipment taken off my traded in my Civic for it. The dealing went quick and I think I got a fair price for my trade. The complications with getting equipment taken off my trade was a little rocky but in the end Lyle and Savas took care of everything and were more than willing to work things out with me even after I had already bought the new car. In the finance department, I worked with James Harper. He was great to work with and made everything quick and painless. My only problem was getting a hold of him through his cell phone but that is in no way a poor reflection on him, they just seem to send a lot of work his way and that gets him tied up at work. And once I got a hold of him to cancel a warranty, he was very helpful even when he was with another customer. Above all else, I'm very happy with my 2009 Subaru WRX, it's a blast to drive. More