Chapman BMW On Camelback
Phoenix, AZ
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1,380 Reviews of Chapman BMW On Camelback
I highly recommend this dealership. I was treated exceedingly well by Messrs. Zucker and Cola. I purchased two cars from the dealership within a span of about three months. I have also referred oth exceedingly well by Messrs. Zucker and Cola. I purchased two cars from the dealership within a span of about three months. I have also referred others to the dealership. I would suggest these gentlemen and this dealership to anyone looking for a car. More
RC was extremely knowledgable about the product and very helpful throughout the decision making process. The dealership was very clean, nicely layed out and all the staff was very friendly. helpful throughout the decision making process. The dealership was very clean, nicely layed out and all the staff was very friendly. More
I have always wanted to own a BMW and this dealership was close to my house. But the service I recieved was top notch and felt like a VIP. I want to personally THANK Kim Reid for her patience and professiona close to my house. But the service I recieved was top notch and felt like a VIP. I want to personally THANK Kim Reid for her patience and professionalism. Love my BMW..... More
every time my husband or i go to the dealership we are treated like royalty. Craig Miller has been available at all hours to help us with every detail of ordering our new cars. Patrick in service has be treated like royalty. Craig Miller has been available at all hours to help us with every detail of ordering our new cars. Patrick in service has been extremely helpful for any little thing we needed tending. we have recommended this dealership to our neighbors. judy/frank buonauro More
Great experience in buying a certified BMW. It took quite a while before the right car became available, but Steve called me when he found it. quite a while before the right car became available, but Steve called me when he found it. More
Our salesperson provided us with exemplary customer service. Not only at point of sale,also through orientation and follow-up. We purchased 3 vehicles and leased 1 vehicle from him. service. Not only at point of sale,also through orientation and follow-up. We purchased 3 vehicles and leased 1 vehicle from him. More
Casey was easy to work with, friendly, and had a good sense of humor. We were able to do most of the prelease dealings over email. This was appreciated. sense of humor. We were able to do most of the prelease dealings over email. This was appreciated. More
I was and still is very happy with the excellent service that I received and continue to receive. Mike was a real true professional. He made himself available anytime that I needed him. I initially went to that I received and continue to receive. Mike was a real true professional. He made himself available anytime that I needed him. I initially went to the Lexus dealership and was never greeted so I was referred to Mike at the BMW on Camelback. I immediately fell in love with Mike. He greeted me with a warm welcome and I was sold. I would refer anyone that is looking for a new car straight to Mike! More
I am writing in regards to Kim Reid who made this an exceptional buying experience. This is the second vehicle that I have purchased from this dealership, and because of her service levels, it probab exceptional buying experience. This is the second vehicle that I have purchased from this dealership, and because of her service levels, it probably won't be my last. Anyone can make the first sale, but the true test is when you go back and have a question about something what kind of service do you then get. Recently I returned to ask Kim some questions regarding my navigation. The time she spent, the willingness to make sure I had all my questions answered and then going the extra mile by texting me some additional information went above and beyond typical service levels. I am an employer of 600 retail employees, and consider myself a good judge of customer service. You have a great associate in Kim and she should be recognized for high level of caring and support. Sincerely, Al Bernstein President/CEO Nationwide Vision More
Kim was excellent with her customer service and friendliness. Her prompt support and feedback was great. Overall the experience was very good, the only thing I would have liked to see(as with every friendliness. Her prompt support and feedback was great. Overall the experience was very good, the only thing I would have liked to see(as with everyone) was an even cheaper price. However excellent support from Kim. More

















