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Chapman BMW On Camelback

Phoenix, AZ

4.4
1,380 Reviews

830 E Camelback Rd

Phoenix, AZ

85014

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1,380 Reviews of Chapman BMW On Camelback

February 16, 2020

The team worked vigorously to make my wife and I a great deal. Thanks to Jeffery, Mike and Caleb for all the hard work. My wife and I really appreciate it. More

by RVCARDENAS
Recommend Dealer
Yes
Employees Worked With
JC Chokrach, SERVICE SERVICE, Mike Anderson
Feb 17, 2020 -

Chapman BMW On Camelback responded

We really appreciate you and your wife giving Chapman BMW on Camelback the opportunity to assist you with your vehicle needs. We thank you for the business and the review and we hope you are loving your BMW. Your Friends at Chapman BMW on Camelback

February 11, 2020

I am writing a review about one of your Genius, Caleb Spurlin, Caleb answered all of our questions in great detail, and in a language in which l could understand. He made us feel like he was happy to tea More

by patbaker
Recommend Dealer
Yes
Employees Worked With
Jonathan Oneill
Feb 12, 2020 -

Chapman BMW On Camelback responded

Thank you, Pat, for the glowing review for Caleb, we will celebrate him when he gets into work for doing a great job! We hope to see you for any of your BMW needs and thank you for your business. Vida Wilson – Chapman BMW on Camelback 602-308-4907

February 07, 2020

Make sure you really check out the vehicle before you buy from these people. They know how to hide stuff, then come up with excuses. They put cheap brake pads, they squeezed bad, took it to Toyota and they More

by Pissed off from Tucson
Recommend Dealer
No
Employees Worked With
Nina (can’t remember the last name)
Feb 12, 2020 -

Chapman BMW On Camelback responded

We offered to look at and correct the issue with the brakes for you and the offer was refused. Each vehicle sold has the Carfax available in a link online with the vehicle details. You also signed A copy of the Carfax when you purchased the vehicle. We are sorry to see your review and that We were not given the opportunity to correct any issues for you. Vida Wilson – Chapman BMW on Camelback 602-308-4907

February 04, 2020

Brought suv x3 I had written a very negative review, however, the sales manger contacted me and from that moment on every thing went smoothly. They even delivered th More

by mgroudan
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ray Small??, Doug Martin
Feb 05, 2020 -

Chapman BMW On Camelback responded

Marcella, We are so pleased we were able to turn your experience around and get you into your new BMW. Welcome to Chapman BMW on Camelback Family. We appreciate your business and look forward to helping you with your BMW needs for years to come. Vida Wilson – Chapman BMW on Camelback 602-308-4907

January 24, 2020

Harassment from Salesmen Was sent a "Nasty" e-mail when asked to be taken off there mailing list. They don't deal with the individual as a customer more like cattle. More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Hirsch
Jan 24, 2020 -

Chapman BMW On Camelback responded

We would like to look into your comment further. Please contact us to discuss. Vida Wilson – Business Development Manager – 602-308-4907

January 23, 2020

Steve Murphy, Chapman BMW, my new 2109 Z4 Steve was pleasant; non-aggressive; and followed up promptly. All I could ever ask for in a car buying experience. The process from shopping via driv More

by mbabin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike: closing and documents. Sales Manager Dave (if I remember correctly). Mr Small (genius)..........all were there for the right reasons and all acted professionally. I appreciate the service!
Jan 24, 2020 -

Chapman BMW On Camelback responded

Thank you for your business and review. We will of course take care of a detail for you, just reach out to Steve! Thank you again and welcome to the Chapman BMW on Camelback family.

January 23, 2020

Listened to every concern In August and September, we purchased 2 CPO BMWs from Chapman on Camelback. Chris Crawford has been our service advisor right from the beginning. We'v More

by Dominic Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Crawford
Jan 24, 2020 -

Chapman BMW On Camelback responded

Thank you for your great review and for your business in sales and service, we truly appreciate both. We are very pleased to hear Chris takes such good care of your BMW’s and that you feel you are in good hands.

January 21, 2020

My New X5 M40i XDRIVE From the beginning Steve has been very helpful and not pushy which means a lot to me. I had been honest and upfront with Steve as to when I would be More

by LOLUGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Jan 24, 2020 -

Chapman BMW On Camelback responded

We are so pleased Steve made your purchasing experience a great one. Congratulations on your new BMW and we hope to see you for any service needs you may have.

January 19, 2020

Buying a car through Steve was a pleasure from start to finish. I’ve been circling the purchase for a while and even after 100+ emails the communication stayed professional, informative, deal oriented and More

by Philipp
Recommend Dealer
Yes
Employees Worked With
Steve Murphy
Jan 20, 2020 -

Chapman BMW On Camelback responded

Philipp, Thank you for your rating and great review. Welcome you to the Chapman BMW on Camelback family and we are so pleased everything went well with your purchasing experience working with Steve. We look forward to helping you with your BMW needs for years to come and wish you many hours and miles of Ultimate Driving Pleasure. Vida Wilson

December 30, 2019

Excellent! I just purchased my 5 series from Camelback BMW Certified Sales. Excellent service from the friendly and very courteous staff!! Michael Campagna in More

by Sanjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Campagna , JC Chokrach
Dec 30, 2019 -

Chapman BMW On Camelback responded

Thank you for taking the time to rate and review us. We appreciate your business and look forward to continuing to assist you with all of your vehicle needs. Your Friends at Chapman BMW on Camelback

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