Chapman BMW On Camelback

Couldn't recommend Steve more! Made the experience super easy and comfortable. Wasn't expecting to buy a vehicle my first visit but Steve put together a deal that I couldn't refuse. From start to finish 5 s easy and comfortable. Wasn't expecting to buy a vehicle my first visit but Steve put together a deal that I couldn't refuse. From start to finish 5 stars all the way around! Very pleased with my new BMW! More

Just purchased a used car and had a very pleasant experience. Mimi was my sales person and was very helpful thru my email communication, and handled everything perfectly at the dealership. Very kind experience. Mimi was my sales person and was very helpful thru my email communication, and handled everything perfectly at the dealership. Very kind and helpful! Sales Manager, Robert Mills, was also great, and I felt very comfortable throughout our conversations and left the store satisfied with the experience and my car! More

5 STARS are not enough. This dealership and the people need 10 STARS. My wife and I were treated with the upmost respect by two True Professionals. Linda Daub and Robert Mills are two of the best in the need 10 STARS. My wife and I were treated with the upmost respect by two True Professionals. Linda Daub and Robert Mills are two of the best in the business. I have bought/sold more than 35 cars in my lifetime and NEVER has a purchase gone better and in less than 3 hours-start to finish including a test drive in the car. From the time we walked into the dealership until we left we were treated with Respect by people who knew what CUSTOMER SERVICE should be. After purchasing the car, a little work needed to be completed. I returned three days later to have the work accomplished which was going to take approx 3 hours. Instead in sitting around they gave me a car and told me to come back in 3 hours. I did and the car was completed as promised. I will come back AGAIN to purchase my next car and will deal with Linda Daub and Robert Mills. PS-I was in and out of the finace office in less than 15 minutes--no pressure with no additional charges. This dealership truely KNOWS what Customer Service means. Great Job Folks!! AZCARBOY More

This is my 7th BMW to purchase from this dealership. Jason was amazing and made this transaction perfect and smooth. Eloy, delivered my car to me in Yuma and went over everything with me before he left Jason was amazing and made this transaction perfect and smooth. Eloy, delivered my car to me in Yuma and went over everything with me before he left with my OLD bmw! I love this dealership. Highly recommend! More

Steve did an amazing job helping my wife and I order and receive delivery of our new 2022 BMW X5 M50i. From the first phone call he was extremely helpful and diligent with our order! We drove in from New Me receive delivery of our new 2022 BMW X5 M50i. From the first phone call he was extremely helpful and diligent with our order! We drove in from New Mexico and were not at the dealership for more than 30 minutes! We definitely recommend working with Steve and the Camelback BMW team! More

Steve was great from the phone to the showroom! He was referred to me by an advisor from another dealership! (That’s how good he is!) He was relaxed, knowledgeable, prepared for my visit and made the enti referred to me by an advisor from another dealership! (That’s how good he is!) He was relaxed, knowledgeable, prepared for my visit and made the entire process smooth. He truly worked for me and and I drove off in a car I love. Recommended! More

Steve was absolutely amazing from the time I said hello to him over the phone. He was very professional and most importantly no pressure to make a sell! He answered all of my questions and treated me like to him over the phone. He was very professional and most importantly no pressure to make a sell! He answered all of my questions and treated me like a person and not a quota. I opted to travel from Southern California to Phoenix to pick up my certified BMW. Steve greeted my family and I with a smile and that same warmth he did over the phone. All of my paperwork was ready, test drive was amazing and I was on my way! Steve, thank you again for everything! I would definitely do it all over again whenever purchasing another BMW! Satisfied customer, Torretta Dantzler More

Get this... just bought a '13 3 Series Coupe for $19G. Discovered one simple feature that didn't work (electric folding side mirrors) so went by to see if they would look at it. Salesman pushed the button Discovered one simple feature that didn't work (electric folding side mirrors) so went by to see if they would look at it. Salesman pushed the button a few times and then folded in by hand. Amazingly enough they still didn't work. He said there was no profit in the car to fix them. If it would have been newer then he would fix them. Then to completely go against what he just said, the salesman mentioned that it would be a simple fix if I took it somewhere else. If so simple, why not take care of it. I mentioned that it was told to me that this part of the car worked and was not broken when i bought it.. He then stated that if it would have been the next day it would be a different story. This purchase was made less than a month ago and I made note that this is not a feature used everyday and I now reported it right when I tried to use for the first time. Too many confusing messages and double talk to get out of standing behind what they sold me. Initial visit was ok and car overall is ok but this level of service seems unwitting for BMW even if my car is a '13. Careful of what they tell you and test follow up immediately on all aspects to make sure they don't screw you over on any minor topic. More

Working with Steve and Chapman BMW was a breeze. I pretty much knew what I wanted and Steve was super accommodating. He went around and took some pictures of my options and texted them all too me. He was abl much knew what I wanted and Steve was super accommodating. He went around and took some pictures of my options and texted them all too me. He was able to let me know the price differences and ultimately helped me pick out the best option for me. All over the phone! He let me know that they should be ready for me in a couple hours and that he would send the car over to detail. I showed up right around the agreed time and was whisked away to finance immediately! They didn’t try to upswell me any garbage, and got me out quickly. From there they took me over to walk me through the car and off I was. I think the entire process took 45 minutes at most. They have been great about following up and I would happily buy from Steve again! More

Chapman BMW (Robert Mills and Doug Attig) showed great commitment to me as a customer, beyond the point of sale, in using its best endeavors to support me when I had an unexpected problem with the vehicle commitment to me as a customer, beyond the point of sale, in using its best endeavors to support me when I had an unexpected problem with the vehicle that was reasonably beyond their control. More