Chapman Ford of Horsham

I want to thank Mr. Alfredo, Joe, and Richard for helping my mom purchase her 2019 Cadillac Escalade Luxury SUV. We love our new vehicle. Alfredo, Joe, and Richard for helping my mom purchase her 2019 Cadillac Escalade Luxury SUV. We love our new vehicle. More

Straightforward and easy to work with on ordered vehicle. Very accomodative for out of state transactions. Very accomodative for out of state transactions. More

I want to thank James for his help in helping me find my new car. As soon as I sat down with him to discuss what I was looking for, he made sure to show me different options that aligned with my goals. I al new car. As soon as I sat down with him to discuss what I was looking for, he made sure to show me different options that aligned with my goals. I also want to thank Steve for helping me and answering all of my questions leading up to the final purchase of my new vehicle. Everyone I dealt with at the Chapman dealership in Horsham were great! More

Joe Kerwick and Mike know me my Edge and what customized care for my car i need since early 2017. Will keep going back to Chapman Ford of Horsham! care for my car i need since early 2017. Will keep going back to Chapman Ford of Horsham! More

Excellent purchase experience from start to finish! I was in & out within a reasonable amount of time. Tyler S. Got me accompanied to my vehicle & it's features. I also got a killer deal on The highly I was in & out within a reasonable amount of time. Tyler S. Got me accompanied to my vehicle & it's features. I also got a killer deal on The highly in demand full size Bronco, that no other dealer in the Northeast could touch. I am a customer for life! Thank you again to the Chapman Ford- Horsham team. More

Rainy Saturday. No sales person ever came out to great us while we were wandering around the lot. Came to look at some used trucks we saw on their website. All the No sales person ever came out to great us while we were wandering around the lot. Came to look at some used trucks we saw on their website. All the trucks we supposed to have been through their multi point inspections and ready to go. Asked to test drive 2 trucks. 1st truck they couldn't find on lot then when found, had no keys.2nd truck on lot supposedly ready to go. Had a list of repairs needed that would need 5000 grand to fix. Including broken front end linkage. This would be after paying 23,000 for the truck. Stay away! More

Worst car buying experience ever. Lack of communication, they damaged my new order purchase. They had it at their body shop for over 2 weeks and never communicated to me what was goi Lack of communication, they damaged my new order purchase. They had it at their body shop for over 2 weeks and never communicated to me what was going on or when it would be done. After finally picking it up they never apologized for the damages or the inconvenience of the whole ordeal and the terrible experience they gave me. The accessories they added weren't installed properly and I had to fix them myself. The truck has scuffs and paint chips on it. Never contacted after the sale by anyone. After they took my money they basically disappeared. Sent several emails that have not been responded to. Stay far away from these people. More

Alfredo was the BEST. He explained everything perfectly and advocated for my car and I. Unfortunately, my warranty company wouldn’t pay to fix my car but he was profession He explained everything perfectly and advocated for my car and I. Unfortunately, my warranty company wouldn’t pay to fix my car but he was professional the entire time and was honest about my options. More

Thank you for servicing my vehicle and for the great service Thanks Alfredo Vaz Chapman Chrysler Jeep service Thanks Alfredo Vaz Chapman Chrysler Jeep More

The check engine light and gas cap light came on in my vehicle. I went to Chapman Jeep at 8am to have the vehicle checked. I did not have an appointment. Alfredo Vaz in the Service Department immediate vehicle. I went to Chapman Jeep at 8am to have the vehicle checked. I did not have an appointment. Alfredo Vaz in the Service Department immediately had my vehicle pulled into line for evaluation. After the evaluation the repair was made and I was on my way before noon. Alfredo and the team at Chapman are superb and very customer oriented. While there I spoke with sales persons and they were great in assisting me on possible future purchases, too. More